Wolfpup
CAGiversary!
I have no HUGE thing against Gamestop, and I trade in stuff their regularly (main thing that ticks me off is how they open "new" games and try to sell them as new)...
...But their website, something is seriously messed up with it's payment system. I doubt I'm the only one that's had problems...
EBgames.com used to work fine. I've NEVER had an issue using my credit card anywhere...but when I tried to place an order a year back, they wouldn't accept my credit card.
Then they do the site upgrade, and you can use store credit online, which is cool. Figured I could order NEW new games that way and avoid the opened games in-store.
Well I placed an order a week ago on Monday. Checked it last Friday because I wondered what my tracking number was, and saw that the order was "Verifying". Huh? I also noticed I'd forgotten to use the "Saver" code, so I wrote and asked that they apply it or cancel the order.
I got a response back about a day latter, that said I was being credited the $2.99. That's good, except the order still showed it, and it still said "Verifying".
Then today I check my email, and it says my credit card company declined the order and I need to contact them, blah blah blah...huh?
Even if I WAS using a credit card, I don't have a problem with it anywhere else-including in-store!
BUT I'M NOT USING A CREDIT CARD! I'm using their own in-store Edge card for the order!!
Even if it did work, it doesn't give you a balance read-out, so it's kind of creepy, because I have no way of knowing (short of going in-store and then adding stuff up) if they even deducted the right amount.
As it turns out, I found the game for basically $5 cheaper thanks to CAG, so I'd rather just cancel it anyway. They say if I don't respond in 48 hours they'll cancel the order, and I'm thinking I just won't respond, as they'll probably screw something else up if I write back to them. Heck, I'm about 80% expecting that their system won't correctly cancel the order either.
Anyone else had issues like this dealing with them? If EB was still around...
...But their website, something is seriously messed up with it's payment system. I doubt I'm the only one that's had problems...
EBgames.com used to work fine. I've NEVER had an issue using my credit card anywhere...but when I tried to place an order a year back, they wouldn't accept my credit card.
Then they do the site upgrade, and you can use store credit online, which is cool. Figured I could order NEW new games that way and avoid the opened games in-store.
Well I placed an order a week ago on Monday. Checked it last Friday because I wondered what my tracking number was, and saw that the order was "Verifying". Huh? I also noticed I'd forgotten to use the "Saver" code, so I wrote and asked that they apply it or cancel the order.
I got a response back about a day latter, that said I was being credited the $2.99. That's good, except the order still showed it, and it still said "Verifying".
Then today I check my email, and it says my credit card company declined the order and I need to contact them, blah blah blah...huh?
Even if I WAS using a credit card, I don't have a problem with it anywhere else-including in-store!
BUT I'M NOT USING A CREDIT CARD! I'm using their own in-store Edge card for the order!!
Even if it did work, it doesn't give you a balance read-out, so it's kind of creepy, because I have no way of knowing (short of going in-store and then adding stuff up) if they even deducted the right amount.
As it turns out, I found the game for basically $5 cheaper thanks to CAG, so I'd rather just cancel it anyway. They say if I don't respond in 48 hours they'll cancel the order, and I'm thinking I just won't respond, as they'll probably screw something else up if I write back to them. Heck, I'm about 80% expecting that their system won't correctly cancel the order either.
Anyone else had issues like this dealing with them? If EB was still around...