Gamefly customer service is a joke. It took 3 days for them to receive my games when I sent them back a day and 3 days to get the next one. Sometimes it would take 1-2 days for them to even send them out. The last straw was when it went 5 days after they received the games I returned and...
I really enjoyed Dark Void, but I hate gamefly. They take forever and if you complain it's the old "i'm sorry you have a problem but we aren't going to do anything".
Definitely Mass Effect 2. Alan Wake was good, but after so much waiting it made it feel disappointing if you know what I mean. There was also a lot of walking through unoccuppied places more so than fighting.