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Hey all, Will answer the questions that are going around. Yes, I work for Best Buy. Yes, I have talked to CheapyD about becoming a confirmed rep. I have not done that as I'm only able to be on here from time to time. Working to get us an official rep here who can be on to answer questions that...

Don't mind me, I'm just here to read the comments. What's up CAG? I see our price change on GCU has stirred some conversation. The 20% isn't going away folks... would be kind of silly to have a press release go out calling out that benefit and then take it right away, don't you think? And if...

Should have worked. Were you signing up for the membership for the first time or were you already a member? Either way, need to make sure you have your MyBBY member number on the transaction first. PC games absolutely do qualify for the discount.

Oops, my bad on this one. Price is still $119.99. Changing on 11/2. HTZ, could you please update the OP to state that for the next few days? Thank you!

Please be kidding. Please be kidding. Please be kidding. :wall:

Will see what we can do about that. In the process of getting the FAQs and T's and C's updated and linked directly on the new Gamers Club page on bestbuy.com to make this easier for everyone. Will take a little time to get that done yet. In the meantime, find the most recently updated FAQs...

There's going to be a page. Everyone will be on that same page.

I approve this message. Other news coming very very soon on another recent hot topic on this thread.

Tried. Couldn't get the gift card off the puppy. 4.8" Sackboy for you!

Of course I'm reading. I knew you wanted that before you even posted it. How about a gift card AND a free puppy? :) Can't comment on future promotions but what I can tell you is what you've probably noticed recently. Games that are getting $10 gift cards when they release GENERALLY have that...

Just sent a note over to that team. Will see what comes back. Seems weird to me as well.

Forza code coming VERY VERY soon. Hold tight for just a bit.

This isn't right. The PS4 or XBX1 versions weren't even known to be coming when we did the original GTA promo. These are set up to work separately and will work separately. Doesn't matter if you participated in this offer on the old versions, as long as you meet all the qualifications for this...

Just put it in cart now and it worked fine. Give it another shot.

Yes, we apologize for not getting this done right when you purchased your system to begin with. That and having to go back in to redeem the coupon but hoping you'll find doing so is worth your time. We also are sending to anyone who preordered the Destiny bundle online and had shipped or picked...

We have this figured out. This won't be an issue going forward. We'll have the fix in place starting on Sunday.

All fair points although I'm really struggling with how you are describing the conditions of the discs at Best Buy. Absolutely not possible to get anything but a perfectly resurfaced disc as all discs are sent back for refurbishing/resurfacing. If your experience is different, then we have a...

Got it. I think I know what the issue is here. We'll take a look and see if we can figure out the issue that is causing this to not work correctly. I think I know what it is but we'll put one of the guys who knows the systems better than I do on it. Again, thanks for the kind words. Just trying...

1. Get what you're saying here. Just so everyone knows, whenever a new game goes on sale, the preowned version is marked down in the system to a price lower than what is stickered on the preowned game. It's usually anywhere from $2-$5 less than the new game. You don't need to price match...

Those two stores are absolutely NOT following the policy on taking games without the original case. They aren't required, no deductions happen for not having the case as GameStop doesn't require the original case at this point. To even try to be competitive, at the very least you need to match...