[quote name='phattsoe']i had one of those - the umd case was cracked, with a piece bending in towards the disc. i was afraid to even start the game, so i returned it asap. the gamestop csr took forever to ring up, telling me he didn't know what to input for the return reason. i told him it was broken, but he said that only the case was broken - the game looked fine to him.[/quote]
Yeah, lucky for me, the guy at my local store took one look at it and shook his head. Usually, I don't much like him, and I think he knows that, but he was quick about giving me an exchange. It was pretty clear that this game was in crap condition. I really do need to start being a dick like some people and begin asking to see the condition of the game before they put in the box and charge me for it. The only reason I don't is because I know how it feels to be the guy stuck behind somone taking forever to be served. This is also why I try my best to complete my trade-ins during off-hours, when the store is empty. There is nothing worse than being stuck behind the guy with 10 games, a controller, and some movies.