[quote name='Shimmerz']I called asking about the 10 dollar difference and they informed me that they no longer have the price match policy even though my game just shipped. My only option was to refuse shipment of the original order and order it again at 49.99. The first negative amazon experience for me.[/QUOTE]
Call again and ask for a different rep. Sometimes, on rare occasions, you will get a bad rep. If calling again yields no results, try either the chat or e-mail. I've found e-mail to work the best, but I haven't tried their new chat feature yet, so that might work just as well.
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Just got this e-mail myself:
"Hello from Amazon.com.
Whenever you pre-order a book, CD, video, DVD, software, or video game sold by Amazon.com, the price we charge when we ship it to you will be the lowest price offered by Amazon.com between the time you placed your order and the release date.
However, if your order enters the shipping process before the release date and the price is lowered before release date, we will automatically refund the difference between the price you were charged and the lowest price between shipment and release date.
I confirm that you should receive refund within 24 hours after the order ships.
I request you to wait until the end of the day on May 18, 2010 for your refund confirmation. If you don't receive refund confirmation by May 18, 2010, please let us know so that we will issue refund of $10.00.
Best regards,
Dayanand M.
Amazon.com"