Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
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Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
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GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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eej1422 said:
I'm going to try to do two more.. See what happens worse comes to worse ill return them with a prepaid shipping label back to amazon..
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How easy is it to return to a 3rd party seller if it's fulfilled by Amazon? You just go to the item in your order history and click "print return label" or something like that?

I bought 1 for the heck of it. I guess because of Labor Day, it's going to be a while before it gets to my house. I have several gamestops within driving distance, so I don't mind shopping around until I find one that accepts the 3rd party power adapter.

 
How easy is it to return to a 3rd party seller if it's fulfilled by Amazon? You just go to the item in your order history and click "print return label" or something like that?
.



You just click return item and select a reason to a return which can be anything then print the label same way as amazon.
 
EldritchOnRye said:
Yep, it was a nice run though if it is indeed over. If I manage to not slowly blow it all I've got at two next gen systems paid off which was even a surprise to me.
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You beat me. I have enough for 1 next gen system, but I'm not sure if it's even worth it for me right now. I might try to hold on to my credit until there's some kind of good CAG deal on a console bundle. But I have both the damn Amazon day 1 preorders for the ps4 and xbox one from E3 when they first went live. The preorders are mocking me and saying "Spend it, spend it. You have enough credit. I know you have a huge backlog and you aren't particularly dying to play any of the launch titles, but it will be cool to play Call of Duty Ghosts with prettier graphics."

eej1422 said:
You just click return item and select a reason to a return which can be anything then print the label same way as amazon.
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Thanks. Not worth the risk if I was spending cash, but worth it with credit... also because I spent $175 of my Gamestop credit yesterday on the B2G1 and 3for$10 on games for myself to keep. I need to build the GS credit back up.

 
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SonictheHedgehog1337 said:
You beat me. I have enough for 1 next gen system, but I'm not sure if it's even worth it for me right now. I might try to hold on to my credit until there's some kind of good CAG deal on a console bundle. But I have both the damn Amazon day 1 preorders for the ps4 and xbox one from E3 when they first went live. The preorders are mocking me and saying "Spend it, spend it. You have enough credit. I know you have a huge backlog and you aren't particularly dying to play any of the launch titles, but it will be cool to play Call of Duty Ghosts with prettier graphics."

Thanks. Not worth the risk if I was spending cash, but worth it with credit... also because I spent $175 of my Gamestop credit yesterday on the B2G1 and 3for$10 on games for myself to keep. I need to build the GS credit back up.
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I was debating on using my amazon credit just now for a ps4 but I went ahead and placed the order. All my credit is depleted now and I had to pay $4 for the system which isn't bad at all. There isn't much yet that I was dying to play on the ps4 but I figured if I didn't go ahead and place the order now I wouldn't get one for a very long time.

I'm sure more trade in's will come along and I can re-establish that credit overtime.

 
KansasCityKing said:
I was debating on using my amazon credit just now for a ps4 but I went ahead and placed the order. All my credit is depleted now and I had to pay $4 for the system which isn't bad at all. There isn't much yet that I was dying to play on the ps4 but I figured if I didn't go ahead and place the order now I wouldn't get one for a very long time.

I'm sure more trade in's will come along and I can re-establish that credit overtime.
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If I were you, I would order it today with just a credit card or debit card. And then later when it gets closer to November, click the "Apply giftcard balance to this order." You might want to use that credit in the next couple months for something on Amazon. But then again, maybe you want your credit locked away so you don't blow it on stuff.

 
Should I cut out the upc labels for Shadow the Hedgehog, Sonic Collection Mega Plus, and Rock Revolution before sending these games off?

 
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Thanks again to the person who posted about the Ben 10 TIV a while back. You alerted me to the value. I just sold my sealed copy for $39.96. I should probably peel off the $4.98 Target clearance sticker before I mail it.   :p

 
SonictheHedgehog1337 said:
Thanks again to the person who posted about the Ben 10 TIV a while back. You alerted me to the value. I just sold my sealed copy for $39.96. I should probably peel off the $4.98 Target clearance sticker before I mail it. :p
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I've been amazed how many times I've made an impulse target clearance purchase and months later I end up selling it for more by total chance. it's a bizarre cycle.
 
handsomepete said:
I've been amazed how many times I've made an impulse target clearance purchase and months later I end up selling it for more by total chance. it's a bizarre cycle.
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tell that to my 10 copies of gta LCS on ps2, Red Faction guerrilla on ps3, and Lair...Good thing I left those paper mario on gamecube for $5 each...Who would want those? :dunce:

 
SonictheHedgehog1337 said:
If I were you, I would order it today with just a credit card or debit card. And then later when it gets closer to November, click the "Apply giftcard balance to this order." You might want to use that credit in the next couple months for something on Amazon. But then again, maybe you want your credit locked away so you don't blow it on stuff.
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That's good advice, I didn't know you could do that. Yea I think I am committed to getting it and I fear by the time comes I would've spent the credit on something else so I will just leave it.

 
Fadeca said:
Should I cut out the upc labels for Shadow the Hedgehog, Sonic Collection Mega Plus, and Rock Revolution before sending these games off?
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I wouldn't because they appear to be retail games that were bundled together. Also, I don't think that improved anyone's odds of getting anything accepted. From observation it seems like the mass rejections on items are happening because the items hit a certain quota, or there's a grader that knows what they're doing, or management just puts it's foot down and says reject them all because it's an error.

 
EldritchOnRye said:
I wouldn't because they appear to be retail games that were bundled together. Also, I don't think that improved anyone's odds of getting anything accepted. From observation it seems like the mass rejections on items are happening because the items hit a certain quota, or there's a grader that knows what they're doing, or management just puts it's foot down and says reject them all because it's an error.
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That sucks too hear, I certainly hope they won't reject my Sonic Fun Pack 2x, Rock Revolutions 2x, and Champions of Norrath 2x.

 
Fadeca said:
That sucks too hear, I certainly hope they won't reject my Sonic Fun Pack 2x, Rock Revolutions 2x, and Champions of Norrath 2x.
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I think pretty much everyone got mass rejected on RR that had it processed from Wednesday on. One of my CoN got downgraded with a BS reason so these things are always a risk.

 
The odd thing about the Champions of Norrath deal is there seems to be no reason for down grading them.. the TIV hasn't gone down, it's still at 28.xx, despite people sending in so many.

 
Gamer SDP said:
where have people been finding Norrath and other ps2 games for that matter?
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I got really lucky. A GS near me had 3 (2 complete and mint and 1 disc only with light scratches). It was B2G1, so about $23->78. The 2 mint ones were graded as good and the disc only was graded as acceptable. The GS employee was asking repeatedly over and over why I wanted 3 copies. I didn't think he was going to sell them for a minute there. Little did he know I was making an easy $55 profit.

The stickers on the cases had very very recent dates on them, so I think they were shipped from another store or something because they no longer take ps2 trade ins.

This store has 3+ copies of Sonic Mega Collection and at least 1 copy of Shadow the Hedgehog, but I never buy them. I guess I should give it a try sometime.

 
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SonictheHedgehog1337 said:
I got really lucky. A GS near me had 3 (2 complete and mint and 1 disc only with light scratches). It was B2G1, so about $23->78. The 2 mint ones were graded as good and the disc only was graded as acceptable. The GS employee was asking repeatedly over and over why I wanted 3 copies. I didn't think he was going to sell them for a minute there. Little did he know I was making an easy $55 profit.

The stickers on the cases had very very recent dates on them, so I think they were shipped from another store or something because they no longer take ps2 trade ins.

This store has 3+ copies of Sonic Mega Collection and at least 1 copy of Shadow the Hedgehog, but I never buy them. I guess I should give it a try sometime.
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How'd you do three? Multiple accounts?

 
SonictheHedgehog1337 said:
I got really lucky. A GS near me had 3 (2 complete and mint and 1 disc only with light scratches). It was B2G1, so about $23->78. The 2 mint ones were graded as good and the disc only was graded as acceptable. The GS employee was asking repeatedly over and over why I wanted 3 copies. I didn't think he was going to sell them for a minute there. Little did he know I was making an easy $55 profit.

The stickers on the cases had very very recent dates on them, so I think they were shipped from another store or something because they no longer take ps2 trade ins.

This store has 3+ copies of Sonic Mega Collection and at least 1 copy of Shadow the Hedgehog, but I never buy them. I guess I should give it a try sometime.
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Don't be that guy.

 
irideabike said:
yup. some people just ask for the ban hammer and use multiple accounts for high trade items
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I read on this thread over a year ago that it's not against any policy to have more than 1 account per household. Were these CAGs wrong? I will seriously spend all of the credit and delete all of my info off of that account today if there's even the slight chance of a banning.

DudeImGodly said:
Don't be that guy.
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Ok.

I didn't say anything obnoxious to the employee. I said that I was a videogame collector and that I wanted 3 to take advantage of the b2g1. I said that I couldn't find anything else I wanted for $12.99. Technically, I was being truthful with my statements, but not giving the entire story of what would happen with the games.

I apologize for bragging about a GS with a good inventory. It's actually very far away from my house, so I spend a little extra on gas money to get there. If it wasn't for the great group of people on this thread, I wouldn't have even known about Champions of Norrath. I didn't mean to offend anybody. Sorry if I did.

 
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SonictheHedgehog1337 said:
I read on this thread over a year ago that it's not against any policy to have more than 1 account per household. Were these CAGs wrong? I will seriously spend all of the credit and delete all of my info off of that account today if there's even the slight chance of a banning.
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I can't speak for them, but they may consider it dealer activity if you only deal in games trade ins.

 
SonictheHedgehog1337 said:
I read on this thread over a year ago that it's not against any policy to have more than 1 account per household. Were these CAGs wrong? I will seriously spend all of the credit and delete all of my info off of that account today if there's even the slight chance of a banning.
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It's not against policy to have more than one account per household, but if you have multiple accounts and you have suspicious behavior, then they will remove one of your accounts and sometimes remove even more. It's similar to the reason they gave slowdive21 for banning him even though he didn't do anything wrong. They suspected him of making another account to continue that kind of activity for which the account owner who they thought was him was banned.

 
Picked up my Juiced 2 from Best Buy, and it was complete with case and manual!  I should get $24 locked in TIV.  That'll make the last of my pending trades.  Really stinks that the Amazon well has dried up.  I saw complete copies of Trivial Pursuit PS3 and Supreme Commander today.  

 
Do you think NORAM will accept me trading in my Kinect Gunslinger/Fruit Ninja Bundle as a normal Kinect? The difference is about $40. The box on mine is the same as the normal edition but the upc is different. I guess if they deny it I'll just get it back, right?

 
SonictheHedgehog1337 said:
I read on this thread over a year ago that it's not against any policy to have more than 1 account per household. Were these CAGs wrong? I will seriously spend all of the credit and delete all of my info off of that account today if there's even the slight chance of a banning.

Ok.

I didn't say anything obnoxious to the employee. I said that I was a videogame collector and that I wanted 3 to take advantage of the b2g1. I said that I couldn't find anything else I wanted for $12.99. Technically, I was being truthful with my statements, but not giving the entire story of what would happen with the games.

I apologize for bragging about a GS with a good inventory. It's actually very far away from my house, so I spend a little extra on gas money to get there. If it wasn't for the great group of people on this thread, I wouldn't have even known about Champions of Norrath. I didn't mean to offend anybody. Sorry if I did.
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here's the dirty little secret - nobody cares, so you probably didn't offend anyone.

having multiple separate amazon accounts with any shared information (shipping, credit card, etc) and doing things that look a little suspect is just a bad idea.
 
alex12353 said:
Do you think NORAM will accept me trading in my Kinect Gunslinger/Fruit Ninja Bundle as a normal Kinect? The difference is about $40. The box on mine is the same as the normal edition but the upc is different. I guess if they deny it I'll just get it back, right?
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Well you could send in as acceptable, then you won't have to worry about it.

 
I've never sent anything after the 7 day period, but I've seen you guys talking about having 25 days to submit something. how do you get 25 days to trade something in? Thanks for all the assistance with stuff to send in guys.
 
It's 25 days until they cancel it. As long as they process it before that, you could even send it two weeks after the lock. Read the OP for more information.


I contacted Amazon about my complete copy being accepted as Acceptable and I got promotional credit to cover the difference. A supervisor got contacted, so that's not good.
 
I know this long weekend's messing up normal shipping but does Amazon actually put a tracking number on returned things or do they just randomly show up? Been waiting for this TR CE to get one so I have some idea when to expect it but it just says "Returned items in trade in TRN-2139015-7159939 are being processed. A tracking confirmation number is currently unavailable, please check again later." If it's going to show up this week than I'm find with waiting to complain until I see if it's still sealed so I can just return it.

mask.air.raid said:
I contacted Amazon about my complete copy being accepted as Acceptable and I got promotional credit to cover the difference. A supervisor got contacted, so that's not good.
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That's why if I'm going to complain about the TR CE I'm going to complain about that at the same time and hopefully I'll only get one strike against me out of it. :whee:

 
You win some you lose some..... but if you keep whining when you lose, say bye bye to Amazon real soon for you.

Hmmm.... To setup a dedicated web area with programmers, opening a warehouse, hiring management/staff, garbage disposal, utilities, paying postage ( both ways ), repackaging equipment, customer service staff to dealing with dicky customers, giving away "credits"....  I really have to wonder if Amazon is making any sort of profit from these used games....LOL!!!!

 
Can someone please tell me what the hell is happening to my Bigs 2? I thought it was supposed to be delivered in Kentucky, and now it's in Ohio?

Date Time Location Event Details September 3, 2013 7:50 AM Cincinnati, OH, US Out for delivery

August 30, 2013 4:14 AM Cincinnati, OH, US Package arrived at a carrier facility

August 30, 2013 2:48 AM Lexington, KY, US Package has left the carrier facility

August 30, 2013 12:15 AM Lexington, KY, US Package arrived at a carrier facility

August 30, 2013 8:55 PM Columbus, OH, US Package has left the carrier facility

August 30, 2013 4:31 PM Columbus, OH, US Package arrived at a carrier facility

August 29, 2013 5:27 AM Parsippany, NJ, US Package has left the carrier facility

August 29, 2013 4:28 AM Parsippany, NJ, US Package arrived at a carrier facility

August 29, 2013 1:27 AM Hartford, CT, US Package has left the carrier facility

August 29, 2013 1:00 AM Hartford, CT, US Package arrived at a carrier facility

August 29, 2013 11:00 PM Warwick, RI, US Package has left the carrier facility

August 29, 2013 9:31 PM Warwick, RI, US Package arrived at a carrier facility

August 29, 2013 6:02 PM Warwick, RI, US Package received by carrier

August 17, 2013 6:11 PM US Shipment created

 
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Dragunz said:
Can someone please tell me what the hell is happening to my Bigs 2? I thought it was supposed to be delivered in Kentucky, and now it's in Ohio?

Date Time Location Event Details September 3, 2013 7:50 AM Cincinnati, OH, US Out for delivery

August 30, 2013 4:14 AM Cincinnati, OH, US Package arrived at a carrier facility

August 30, 2013 2:48 AM Lexington, KY, US Package has left the carrier facility

August 30, 2013 12:15 AM Lexington, KY, US Package arrived at a carrier facility

August 30, 2013 8:55 PM Columbus, OH, US Package has left the carrier facility

August 30, 2013 4:31 PM Columbus, OH, US Package arrived at a carrier facility

August 29, 2013 5:27 AM Parsippany, NJ, US Package has left the carrier facility

August 29, 2013 4:28 AM Parsippany, NJ, US Package arrived at a carrier facility

August 29, 2013 1:27 AM Hartford, CT, US Package has left the carrier facility

August 29, 2013 1:00 AM Hartford, CT, US Package arrived at a carrier facility

August 29, 2013 11:00 PM Warwick, RI, US Package has left the carrier facility

August 29, 2013 9:31 PM Warwick, RI, US Package arrived at a carrier facility

August 29, 2013 6:02 PM Warwick, RI, US Package received by carrier

August 17, 2013 6:11 PM US Shipment created
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Pull up Google maps and look up Hebron Kentucky. Then have it tell you how far it is from Hebron to Lexington, then Hebron to Cincinnati.

 
Dragunz said:
Thank you almighty Eldritch, Cincinnati is only 20 minutes away from Herbron where as Lexington is an hour 20 away. Guess I'm a little rusty on my geography.
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Yeah, it's a really weird quirk of Cincinatti being right on the Ohio/Kentucky border. I would actually assume that's part of why NORAM is located where it is since the UPS hub thing is right across the river.

 
Surprised my Payday 2 for $37.xx didn't get denied since it was so high the day of release and I locked it in. Just got accepted.

Still waiting on The Godfather. Been processing for 7+ days now

 
Thank you to whomever figured out the post shipping deadline shipping procedure and shared in the FAQ. You're a lifesaver! Or at least a $25 saver. Thanks.
 
Just got 2 copies of Juiced 2 and Trivial Pursuit accepted, took a long time but finally processed this morning. All 4 were accepted as good.

 
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