Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
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Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
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GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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CaseX said:
Thanks. Also: $9.99 used at BB, if you can find a copy; none around me :(
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Can you tell if a used game is in stock from Bestbuy.com or do you just have to search stores? I thought things would say unavailable if they had less than 3 in stock so wouldn't be much help in the used game search?

 
Pookymeister said:
Can you tell if a used game is in stock from Bestbuy.com or do you just have to search stores? I thought things would say unavailable if they had less than 3 in stock so wouldn't be much help in the used game search?
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I think that only applies to new stuff; personally I think its a bit of an old wives tale.

In my vast experience with buying used games at BB if its not in stock for store pick up it is not at that store. (I used to buy games for ship to store the week before the b2g1 would start and let them cancel and it would show up as in stock for store pickup when the canceled)

 
Vigilante said:
This has been mentioned at least once already, but I think the TIV went up:

Afrika ( :ps3:) - $21.38 AMZ

http://www.amazon.com/gp/product/B000ZKDOUI/?tag=scurker-20

$9.99 GS

http://www.gamestop.com/Browse/StoreSearch.aspx?sku=930326&return=%2fdefault.aspx%3fnav%3d16k-3-afrika%2c28zu0

If you can find one complete, it's nearly tripling your investment when you use the birthday coupon and PUR. :D
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Even if you just set this as "GOOD" and set "do not return - downgrade" you're making a decent profit from acceptable

 
Vigilante said:
This has been mentioned at least once already, but I think the TIV went up:

Afrika ( :ps3:) - $21.38 AMZ
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Checked it on a lark since there were none anywhere around last time it was mentioned and there happens to be one at the same store that has F1 2011 for Vita. Will lost the $2 on only using one coupon but still will get about $45 for spending $25.

 
Vigilante said:
Horses 3D (which might be called Horsez at Gamestop and cost $14.99 before discounts?) jumped up another $7 to $27.14, so it's actually a viable flip now: http://www.amazon.com/gp/product/B0058SHPES/?tag=scurker-20

This assumes that both are the same game. It'd be nice if someone could confirm.
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I actually saw one CIB at GS last night. Didn't look at the price. I just did the store locator on Horsez 3DS (since Horses 3D is nowhere to be found on the site) and that store wasn't listed.

 
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Holy lamesauce.  CS got back to me about my Defiance.  They only offered a $10 credit.  Nothing else.  Lol.

So what happened with my Defiance is that the lady was too lazy to completely remove the UPC sticker.  You can tell she started to do so cuz part of it was torn off, but it was too strongly stuck so instead she put another sticker on top of it (I assume they remove or cover the UPC to prevent people from sending things back in??).  Anyways, I told CS I can prove the right UPC is on it, and all they said was there's nothing they can do about why the third party trade-in company rejected it even though it's the right item, here's $10 for your troubles.  Lol.

 
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CaseX said:
Holy lamesauce. CS got back to me about my Defiance. They only offered a $10 credit. Nothing else. Lol.

So what happened with my Defiance is that the lady was too lazy to completely remove the UPC sticker. You can tell she started to do so cuz part of it was torn off, but it was too strongly stuck so instead she put another sticker on top of it (I assume they remove or cover the UPC to prevent people from sending things back in??). Anyways, I told CS I can prove the right UPC is on it, and all they said was there's nothing they can do about why the third party trade-in company rejected it even though it's the right item, here's $10 for your troubles. Lol.
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Lol. I was offered nothing. I'm just going to bite the bullet. =/

 
rezound said:
Lol. I was offered nothing. I'm just going to bite the bullet. =/
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Any plans for what you're going to do with them? Sell the whole package off ebay? Trade in game, and sell the goodies individually?

If only the $17 TIV had held on long enough...

 
So unless I'm reading this wrong, my LOTR was in Kentucky and then delivered to Cincinnati, OH when my label said Hebron, KY. Really odd.

July 23, 2013 3:31 AM Cincinnati, OH, US Out for delivery

July 23, 2013 3:43 PM Cincinnati, OH, US Package arrived at a carrier facility

July 23, 2013 2:04 PM Lexington, KY, US Package has left the carrier facility

July 23, 2013 8:44 AM Lexington, KY, US Package arrived at a carrier facility

July 22, 2013 5:07 AM Indianapolis, IN, US Package has left the carrier facility

July 22, 2013 3:26 AM Indianapolis, IN, US Package arrived at a carrier facility

July 22, 2013 10:50 PM Palatine, IL, US Package has left the carrier facility

July 22, 2013 7:29 PM Palatine, IL, US Package arrived at a carrier facility

July 20, 2013 12:43 PM Palatine, IL, US Package received by carrier

July 17, 2013 12:08 PM US Shipment created

 
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Cactuar777 said:
So unless I'm reading this wrong, my LOTR was in Kentucky and then delivered to Cincinnati, OH when my label said Hebron, KY. Really odd.

July 23, 2013 3:31 AM Cincinnati, OH, US Out for delivery

July 23, 2013 3:43 PM Cincinnati, OH, US Package arrived at a carrier facility

July 23, 2013 2:04 PM Lexington, KY, US Package has left the carrier facility

July 23, 2013 8:44 AM Lexington, KY, US Package arrived at a carrier facility

July 22, 2013 5:07 AM Indianapolis, IN, US Package has left the carrier facility

July 22, 2013 3:26 AM Indianapolis, IN, US Package arrived at a carrier facility

July 22, 2013 10:50 PM Palatine, IL, US Package has left the carrier facility

July 22, 2013 7:29 PM Palatine, IL, US Package arrived at a carrier facility

July 20, 2013 12:43 PM Palatine, IL, US Package received by carrier

July 17, 2013 12:08 PM US Shipment created
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Have Google Maps direct you between those cities and you'll see why. Lexington's the regional hub, Cincinnati is the local facility and then Hebron is literally on the other side of the state border.

 
EldritchOnRye said:
Have Google Maps direct you between those cities and you'll see why. Lexington's the regional hub, Cincinnati is the local facility and then Hebron is literally on the other side of the state border.
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Yea this is normal. Mine said out for delivery in OH, but then delivered in Hebron KY a few hours later.

 
Grabbed F1 and Afrika from Gamestop. F1 was complete, Afrika was disc only. Does anyone remember what the acceptable value for Afrika was, trying to decide if I should send it or return it?

beetlegum said:
Yea this is normal. Mine said out for delivery in OH, but then delivered in Hebron KY a few hours later.
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It's funny because coming from Michigan the packages literally drive by their destination then double back but geographically it makes sense overall.

 
EldritchOnRye said:
Grabbed F1 and Afrika from Gamestop. F1 was complete, Afrika was disc only. Does anyone remember what the acceptable value for Afrika was, trying to decide if I should send it or return it?


It's funny because coming from Michigan the packages literally drive by their destination then double back but geographically it makes sense overall.
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when you log into your trade account, if you highlight the cursor over the "Good" condition, a window will pop up that shows the acceptable value.
 
Donut2922 said:
when you log into your trade account, if you highlight the cursor over the "Good" condition, a window will pop up that shows the acceptable value.
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Well look at that, I've traded how many things into Amazon and never noticed that? And you have to click it but that's still really helpful.

 
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Here is a small advise, when receive Defiance CE back...there is a small chance they didn;t remove the upc but rather tape a a very strong sticker over it.  Any attempt in forceible remove of amazon paper will result in destruction of the upc.  if you very careful apply goo off, there is a "chance" that the amazon paper fall off but upc wil remain for the most part.

 
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Well I'm done with Amazon trade in, they rejected my LOTR due to "Major Scratches". This just isn't worth my time if they are going to reject perfectly fine items. 

 
EldritchOnRye said:
It's funny because coming from Michigan the packages literally drive by their destination then double back but geographically it makes sense overall.
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Yea that's what I was thinking since I'm from Illinois. I didn't realize how close the facility was to the border. Still strange to me that it leaves the state to come back though lol.

 
rezound said:
Lol. I was offered nothing. I'm just going to bite the bullet. =/
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I figured I'd try my hand this afternoon, and they offered me $30 credit! I did begin the chat by nicely mentioning the issue, and that I've been a Prime member for years and do substantial business with them. But, man, $30...I told the CS rep I wasn't expecting that much, but I would take it. NOw let's hope when my returned Defiance CE arrives it's not damaged or anything.

 
Is there any hope for me? I know my game was in "Good" condition. I just failed to click "do not return". Should I even bother to call them?

 
Xellos2099 said:
Here is a small advise, when receive Defiance CE back...there is a small chance they didn;t remove the upc but rather tape a a very strong sticker over it. Any attempt in forceible remove of amazon paper will result in destruction of the upc. if you very careful apply goo off, there is a "chance" that the amazon paper fall off but upc wil remain for the most part.
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I don't understand why they had to do that. I got mine today. It's completely unopened, but I can't even return it because they taped over the UPC. What a bunch of jerks. They reneged on their contract, then they purposely make things harder for us.

 
Jaashua12 said:
Well I'm done with Amazon trade in, they rejected my LOTR due to "Major Scratches". This just isn't worth my time if they are going to reject perfectly fine items.
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How did it actually look? My EDF 2017s and Code Lyokos were in worse condition than the LOTR: BMEIIs I sent in and they got accepted as Good. If they reject or downgrade my LOTR that's BS.

Jaashua12 said:
Is there any hope for me? I know my game was in "Good" condition. I just failed to click "do not return". Should I even bother to call them?
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How are you going to prove it before you get it back? Good luck. I always look at the Acceptable value and if it's still a MM I select Do Not Return. If I'm losing "money" I select Return. Also, I always lock in on Good even if I know there is a good chance I'm sending in disc/cart only. Never slipped through the cracks (always been downgraded accordingly), but the one time one was stuck in processing for a month I lucked out and got credited the Good value for a disc only.

 
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I don't know, I'm on the phone with them now. I wouldn't mind if they could at least downgrade it for me. Seems like a waste to wait for it to get it back and send it out again. Especially since the value has now dropped.

 
klimb22 said:
How are you going to prove it before you get it back? Good luck. I always look at the Acceptable value and if it's still a MM I select Do Not Return. If I'm losing "money" I select Return. Also, I always lock in on Good even if I know there is a good chance I'm sending in disc/cart only. Never slipped through the cracks (always been downgraded accordingly), but the one time one was stuck in processing for a month I lucked out and got credited the Good value for a disc only.
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In the past I've always just traded new items to Amazon so this issue never came up for me before: have you or anyone else sent in trades that still have another retailer's sticker on them? Or maybe sticker residue that just won't come off? Does that still count as "Good" if you have everything else in perfect condition?

Their trade-in terms say Good includes: "Item may have been personalized (marked or identified)." Do retailer price stickers count as personalization?

 
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gogomo said:
In the past I've always just traded new items to Amazon so this issue never came up for me before: have you or anyone else sent in trades that still have another retailer's sticker on them? Or maybe sticker residue that just won't come off? Does that still count as "Good" if you have everything else in perfect condition?

Their trade-in terms say Good includes: "Item may have been personalized (marked or identified)." Do retailer price stickers count as personalization?
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I always remove stickers to the best of my ability just in case but I've never had anything unfairly downgraded/rejected due to stickers.

 
gogomo said:
In the past I've always just traded new items to Amazon so this issue never came up for me before: have you or anyone else sent in trades that still have another retailer's sticker on them? Or maybe sticker residue that just won't come off? Does that still count as "Good" if you have everything else in perfect condition?

Their trade-in terms say Good includes: "Item may have been personalized (marked or identified)." Do retailer price stickers count as personalization?
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It's to easy to get "fresh" cases. So no, I have never had that problem.

 
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NiiNJA said:
I always remove stickers to the best of my ability just in case but I've never had anything unfairly downgraded/rejected due to stickers.
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klimb22 said:
It's to easy to get "fresh" cases. So, no, I have never had that problem.
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Thanks! Darnit. I just realized I already sealed up the package that is going to Amazon and one case has residue on it. I'll report back if it gets downgraded.

Any suggestions where to get fresh PS3 cases for cheap/free? I only have a 360 so I have plenty of spare 360 cases, but I don't have any PS3 ones. I guess I could ask GS if they have any extras they could throw my way next time I go buy something...

 
gogomo said:
Thanks! Darnit. I just realized I already sealed up the package that is going to Amazon and one case has residue on it. I'll report back if it gets downgraded.

Any suggestions where to get fresh PS3 cases for cheap/free? I only have a 360 so I have plenty of spare 360 cases, but I don't have any PS3 ones. I guess I could ask GS if they have any extras they could throw my way next time I go buy something...
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You can ask the GS employees if you know them well enough or you can buy old sports titles that go for $0.99 (less if you are PUR member).

 
gogomo said:
In the past I've always just traded new items to Amazon so this issue never came up for me before: have you or anyone else sent in trades that still have another retailer's sticker on them? Or maybe sticker residue that just won't come off? Does that still count as "Good" if you have everything else in perfect condition?

Their trade-in terms say Good includes: "Item may have been personalized (marked or identified)." Do retailer price stickers count as personalization?
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Goo Gone has always worked for me in getting that sticker residue off. It sucks that Gamestop puts huge ass stickers on their used games.

 
beetlegum said:
Goo Gone has always worked for me in getting that sticker residue off. It sucks that Gamestop puts huge ass stickers on their used games.
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You're the second person to mention that today. Maybe I'll get some and see if it also helps with the Defiance sticker as Xellos2099 suggested earlier...

 
gogomo said:
You're the second person to mention that today. Maybe I'll get some and see if it also helps with the Defiance sticker as Xellos2099 suggested earlier...
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It really does the trick even when you try to peel off a sticker and it tears and u can't thumbnail it off. Goo Gone just wipes it right away.

 
gogomo said:
You're the second person to mention that today. Maybe I'll get some and see if it also helps with the Defiance sticker as Xellos2099 suggested earlier...
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Well, out of the 2, I manage to repair one of the defiance CE and return it to gamestop without issue. AS for other one.... well, it went a bit beyond repair so I am trying to get a friend of mine to buy it off me for 40 to cut the lost.

 
Wow, they actually accepted my Saints Row Double Pack trade with a non-matching UPC for full value.  They also rejected my EDF 2017 for "severe damage" so I'm expecting to receive pieces of a game back on that one.  I'll probably have to contact CS either way.

 
Xellos2099 said:
Well, out of the 2, I manage to repair one of the defiance CE and return it to gamestop without issue. AS for other one.... well, it went a bit beyond repair so I am trying to get a friend of mine to buy it off me for 40 to cut the lost.
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Grats. Did you use Goo gone? If so, that didn't mess up the UPC sticker beneath the Amazon sticker?

Edit: It's Goo Gone Sticker Lifter, right?

 
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rezound said:
Grats. Did you use Goo gone? If so, that didn't mess up the UPC sticker beneath the Amazon sticker?
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That is the beauty of it, amazon sticker is so thick as the self destruct device sticke that as long as u don't use too much goo gone it won't damage the original upc. The reason one of mine is damaged beyond repair is I didn't think of this yesterday when I was trying to pull out the sticker so now one the damaged one part of the upc is missing.

But as always be careful when applying goo gone, use too much and the original upc sticker will be destroyed too. Safety not guarantee.

 
Xellos2099 said:
That is the beauty of it, amazon sticker is so thick as the self destruct device sticke that as long as u don't use too much goo gone it won't damage the original upc. The reason one of mine is damaged beyond repair is I didn't think of this yesterday when I was trying to pull out the sticker so now one the damaged one part of the upc is missing.

But as always be careful when applying goo gone, use too much and the original upc sticker will be destroyed too. Safety not guarantee.
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Thank you for the explanation. Never bought Goo Gone before. Is this the right one (http://www.walmart.com/ip/Homax-GG12-8-Oz-Goo-Gone/21022179) or is it this one (http://www.overstock.com/Office-Supplies/Goo-Gone-2-ounce-Sticker-Lifter/7357166/product.html?cid=202290&kid=9553000357392&track=pspla&ef_id=UfBFcAAABHc8CZqv:20130724214734:s)?

 
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Wow, all these stories are crazy. I've never had any problems with Amazon trade-in's. Just had my Halo 4 Limited Edition accepted the other day at the 'good' value and both my EDF 2017's were accepted in their respectable conditions.

 
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