Amazon Trade-In FAQ 5.0

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handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
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GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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^ how'd you send in GH WT?
I sent everything in the retail cases and complete without any shenanigans like removing UPCs. Took the GS stickers off everything, except Heavenly Sword because I had forgotten and didn't have time to do anything more than throw it in the package, and made them look as nice as possible except for the cracked case on one.

 
Got my second tomb raider CE, will try sending it in even though it isn't the sticker UPC.
Where did you purchase your collectors edition? All my ones from gamestop had the peel off sticker UPC where the generic UPC was printed underneath. Best buy had their edition with a comic book that had a different UPC all together.

 
Where did you purchase your collectors edition? All my ones from gamestop had the peel off sticker UPC where the generic UPC was printed underneath. Best buy had their edition with a comic book that had a different UPC all together.
Gamestop from the .com, the first had the sticker, the one that just arrived did not.

 
I am basically Larry David on Curb your Enthusiasm. The strangest things always happen to me and most of the time it is totally random. I actually won a set of Curb Your Enthusiasm DVDs a several years ago for telling another odd story that happened to me, but that is a story for another day... :)
That is hilarious. I look forward to reading about your other adventures. :)

 
Gamestop from the .com, the first had the sticker, the one that just arrived did not.
Hmm, that sucks. All the ones that I have seen all had the peel off barcodes. I didnt know gamestop produced any that had their unique barcode printed on the back cover. Bummer. Does a gamestop near by have any in stock that you could switch out?

 
Or not - I've had one processing for 3 days now...
Cheer up, I've had my tomb raider CE, Norrath, and a few others just get graded today and it took 5 days just to process em. They were all separate shipments. My textbook took 8 days just to process and I had a glitch where it didn't even say it was processing.

 
Well, just got the results from my packages. I saw that my Heavenly Swords were both accepted as Good, which was nice since one was missing the manual. But then I went the next page and...

Both my Wanteds, both my Fight Nights, and both my Sega Fun Packs were rejected for "Incorrect Condition." Granted, I sent in one Wanted and one Fight Night in the generic Gamestop cases, but I took great care in removing the stickers from them. And even though I submitted the Sega Fun Packs as Good, I figured they'd downgrade them before shipping them back. fuck.

That puts me at -$42 from those trade-ins alone. Man, this is so frustrating. I've already locked in the Sega Fun Packs at $21 apiece (making sure to select "Acceptable" this time), so if I can get those to be accepted, I'll at least break even - but then I have the Fight Nights and Wanteds to worry about. Ugh.

On top of that, I ordered a Blazblue: Calamity Trigger L.E. from Amazon last week for $18 (seemed like a no-brainer since the TIV was $23.55), but I got that in this week and it turns out they left out the second case (which includes the OST and bonus DVD) and the cardboard slip. And since I managed to pick up one L.E. complete used from Gamestop, now I don't know what to do with the Amazon trade-in order since it contained two. Should I return the incomplete order I received and ship the complete one by itself? Or should I maybe keep the sticker on the single case I received from Amazon and send them both in single-case only? Returning the one to Gamestop isn't an option any more since the week has passed, so... :V

Overall, I'm not too pleased with Amazon at the moment. Thanks in advance for any advice, guys.

 
not a useful piece of advice I realize, but this is maybe the third time that sega fun pack has popped up in value and I remember rejections from the people that tried on the previous times. maybe there was something unique about the original packaging? I dunno. Might just be a doomed trade though.
 
I sent everything in the retail cases and complete without any shenanigans like removing UPCs. Took the GS stickers off everything, except Heavenly Sword because I had forgotten and didn't have time to do anything more than throw it in the package, and made them look as nice as possible except for the cracked case on one.
Just curious. Did the World Tour have a barcode or "not for resale" ?

Cheer up, I've had my tomb raider CE, Norrath, and a few others just get graded today and it took 5 days just to process em. They were all separate shipments. My textbook took 8 days just to process and I had a glitch where it didn't even say it was processing.
One of my packages is doing the same thing. It was delivered a while ago, but it still doesn't say "processing." It says "not yet recieved." What did you do to fix the glitch?

not a useful piece of advice I realize, but this is maybe the third time that sega fun pack has popped up in value and I remember rejections from the people that tried on the previous times. maybe there was something unique about the original packaging? I dunno. Might just be a doomed trade though.
Has anyone ever had any luck successfully submitting the Sega fun pack?

 
Did anyone ever answer how long it usually takes to get rejects back? Trying to decide if it's best to just go ahead and complain about the TR CE getting rejected now or wait until I get it back and see if it's been opened or defaced.

Just curious. Did the World Tour have a barcode or "not for resale" ?
Barcode.

 
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Did anyone ever answer how long it usually takes to get rejects back? Trying to decide if it's best to just go ahead and complain about the TR CE getting rejected now or wait until I get it back and see if it's been opened or defaced.
My Supreme Commander was rejected on the 23rd and just got it back today. So somewhere around 5 business days.

 
Amazon is a sack of shit/ They've been successful only because of customers like us and now when we have issues with their shitty service, they just kick our ass out of Amazon. "We don't feel like dealing with you so leave." I hope Amazon bans the wrong kinds of people one day and then they tear Amazon a new one.

 
Got my two copies of Spectral Force 3 back and...I think whoever "graded" them intentionally made scratches on the discs' undersides then marked them "Severe Damage". Of course, I can't prove it, and I only say this because the scratches don't look like the type that could have been made during transit and they're so noticeable (and noticeably ugly) that there's absolutely zero chance I missed them when I scanned the discs before mailing them in.

Looks like I'm writing a strongly-worded yet thoroughly polite email to CS. ;)

 
Just curious. Did the World Tour have a barcode or "not for resale" ?

One of my packages is doing the same thing. It was delivered a while ago, but it still doesn't say "processing." It says "not yet recieved." What did you do to fix the glitch?

Has anyone ever had any luck successfully submitting the Sega fun pack?
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Sent the two red label complete games

 
Got my two copies of Spectral Force 3 back and...I think whoever "graded" them intentionally made scratches on the discs' undersides then marked them "Severe Damage". Of course, I can't prove it, and I only say this because the scratches don't look like the type that could have been made during transit and they're so noticeable (and noticeably ugly) that there's absolutely zero chance I missed them when I scanned the discs before mailing them in.

Looks like I'm writing a strongly-worded yet thoroughly polite email to CS. ;)
Luckily this hasn't happened to me, but since I started trading to Amazon, I've always been taking pictures of everything I send in due to the stories other people have told. I photo the case, the front of the disc, back of the disc, and the shipping label (combining them in as few photos as possible, usually 2).

 
Luckily this hasn't happened to me, but since I started trading to Amazon, I've always been taking pictures of everything I send in due to the stories other people have told. I photo the case, the front of the disc, back of the disc, and the shipping label (combining them in as few photos as possible, usually 2).
Yeah, I've taken it way too much for granted never having had anything rejected before. I will be doing so in the future though.

 
Luckily this hasn't happened to me, but since I started trading to Amazon, I've always been taking pictures of everything I send in due to the stories other people have told. I photo the case, the front of the disc, back of the disc, and the shipping label (combining them in as few photos as possible, usually 2).
Good advice. I actually do this for eBay auctions, but never for Amazon trade-ins. It's a shame it has come to this.

 
I guess when I get my Rock Revolution back, I'll just send it in again. Maybe I'll get that random person who seems to be approving a few of them.
Yeah, TIV is the same as when I submitted still so I figure that for $4 I'll just keep sending it in until the TIV drops. One day Inspector 5 will either approve them or destroy them.

 
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Just had two Wanted approved for 9 and change each. Can't for the life of me find a platinum hits DMC4 anywhere though. I already have Lost Planet and Dead Rising, I may just have to send a regular DMC4 in disk only and take my chances.
 
Taking pictures of your stuff sounds like a good idea but in the end it's just like eBay and if they want to screw you over they will anyway. You could make a collage of pics of stuff you sell on eBay but if the buyer wants to be a dick they'll still lie and even with pics eBay won't listen to you anyway. I'm sure Amazon is the same way in this regard as they'll fight you if they want and use the excuse that you can't prove those puctures are yours to justify their decisions.

 
Just had two Wanted approved for 9 and change each. Can't for the life of me find a platinum hits DMC4 anywhere though. I already have Lost Planet and Dead Rising, I may just have to send a regular DMC4 in disk only and take my chances.
I don't think it will matter since the UPCs won't match up anyway; the Platinum Hits collection thing had a cardboard sleeve that had it's own UPC. All the ones I found had green cases though four out of six had PH art work, so I just made them look as nice as I could and hoping they'll get approved.

 
As expected, my Rock Revolutions were rejected but I also sent in two Spectral Force 3's and one of them was graded good despite missing the manual and the other was rejected for incorrect upc when I sent it in disc only.  I think I will slow down on Amazon trades if their finicky grading policy continues.

 
Not a surprise, but my 2 :ps3: Trivial Pursuits were accepted as good today. These were the last 2 I've been waiting to clear. June, July and August have been real profitable. Looks like we'll have a bit of a break from Amazon trade-ins for a while. See you guys when things get crazy again.

 
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Just an update for those waiting on the TR CE to be processed, both of mine were given a good rating, even though one of the UPC's didn't match.
Thanks for the update. Glad yours got processed properly.

I tried to swap my order from GS.com at a local GS store for one with a matching UPC, but every single one I found was the Gamestop-specific UPC (go figure, eh?). Decided to just return them and get my money back instead of having almost $100 tied up in a possible "wrong item" grade. Funny thing was that they dropped another $10 (to $49.99) at Gamestop.

 
Just had both Capcom Platinum Hits Triple Packs accepted at good.  Glad I took the time to clean them up and make sure they were in the best cases of the stuff I was sending in.

 
Thanks for the update. Glad yours got processed properly.

I tried to swap my order from GS.com at a local GS store for one with a matching UPC, but every single one I found was the Gamestop-specific UPC (go figure, eh?). Decided to just return them and get my money back instead of having almost $100 tied up in a possible "wrong item" grade. Funny thing was that they dropped another $10 (to $49.99) at Gamestop.
Yea I was willing to take that risk and I'm glad it paid off. I also bought mine for $45 each using the promo code they had running which takes $15 off of any order $60 or above.

I was waiting on these collector editions to go through before getting the NBA 2K13 Dynasty's, but now the price at GS moved from $50 back up to $100 so I can't take advantage of that one either. Oh well, guess I will just have to keep my eyes peeled on the next opportunity that comes around.

 
Whew - had a Kung-fu Panda 2 accepted as good. I was a little worried since the cover art had some water damage.
 
August 30, 2013 11:30 AM Hebron, KY, US Delivered

August 29, 2013 5:11 AM Cincinnati, OH, US Out for delivery

August 29, 2013 3:23 AM Cincinnati, OH, US Package arrived at a carrier facility

August 29, 2013 2:00 AM Lexington, KY, US Package has left the carrier facility

August 29, 2013 3:14 PM Lexington, KY, US Package arrived at a carrier facility

August 29, 2013 1:55 PM Louisville, KY, US Package has left the carrier facility

August 29, 2013 11:20 AM Louisville, KY, US Package arrived at a carrier facility

August 28, 2013 4:20 AM Hodgkins, IN, US Package has left the carrier facility

Anyone else ever notice the dates/times not making sense?

 
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Amazon did a 180 on me and caught me completely off guard in a good way. The Tomb Raider CEs (2 of them) that they rejected initially are now accepted for full value of $150.00 and I did not even contact them. :whee:

Also, the NBA 2K13 Dynasty Edition was accepted for full $75.00 value too. :bouncy: Really happy now! Thanks to everyone here for posting,  sharing and contributing. Time to chill out on trade ins like Klimb22 put it unless something crazy comes along again.

 
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I sent everything in the retail cases and complete without any shenanigans like removing UPCs. Took the GS stickers off everything, except Heavenly Sword because I had forgotten and didn't have time to do anything more than throw it in the package, and made them look as nice as possible except for the cracked case on one.
Did you send in the "Not for retail" UPC or the one with the UPC? Thanks!

 
So far almost all of my trade ins went fine except for RR, but that's not a big deal. I had one game rejected, but after I thought about it, I think I remember it had some of those weird dots on the disc. I don't know if this was water damage or what, but I couldn't get it off. Do you guys have any suggestions for cleaning this disc?

I should have never bought it, but I thought it would wipe off. At the point that it didn't all wipe off, I shouldn't have traded it in. I was in a hurry and wasn't using common sense.

Just had both Capcom Platinum Hits Triple Packs accepted at good. Glad I took the time to clean them up and make sure they were in the best cases of the stuff I was sending in.
Congrats. I haven't even found one platinum hits case of any of these games. I'm glad they were accepted as good.

Amazon did a 180 on me and caught me completely off guard in a good way. The Tomb Raider CEs (2 of them) that they rejected initially are now accepted for full value of $150.00 and I did not even contact them. :whee:

Also, the NBA 2K13 Dynasty Edition was accepted for full $75.00 value too. :bouncy: Really happy now! Thanks to everyone here for posting, sharing and contributing. Time to chill out on trade ins like Klimb22 put it unless something crazy comes along again.
Congrats, it's great to hear some success stories on here.

 
August 30, 2013 11:30 AM Hebron, KY, US Delivered

August 29, 2013 5:11 AM Cincinnati, OH, US Out for delivery

August 29, 2013 3:23 AM Cincinnati, OH, US Package arrived at a carrier facility

August 29, 2013 2:00 AM Lexington, KY, US Package has left the carrier facility

August 29, 2013 3:14 PM Lexington, KY, US Package arrived at a carrier facility

August 29, 2013 1:55 PM Louisville, KY, US Package has left the carrier facility

August 29, 2013 11:20 AM Louisville, KY, US Package arrived at a carrier facility

August 28, 2013 4:20 AM Hodgkins, IN, US Package has left the carrier facility

Anyone else ever notice the dates/times not making sense?
We all have. Most common is the 11:30 AM Delivered time. I'm on the east coast and I would see that time way before it was 11:30.

 
I just had something that was delivered to my city and then the next update it was in another state. It was then delivered the next day and the post about another state disappeared.

 
OT. We all know that UPS recycles tracking #s (usually for the same account) as evidenced by the labels we use for Amazon trade-ins. I recently found out the USPS does the same thing. I printed a label for one of my eBay auctions and when I checked tracking it showed as delivered months ago to TX. Can you imagine how this looks to the buyer? Very bad for business.

 
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