Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
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Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
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GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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Thanks. Thought that as long as I applied for them to be traded in that I didn't have to submit a trade order and the prices would stick. Oh well. Guess I search for good TIVs and cheap games in my area.

And I see most are mad at people posting their credit and savings for the PS4 / Xbox One. I for one see no problem with it. Just as getting a game cheaply is a deal, same is getting a console via trade in's imo. Heck, that's how I'm getting my PS4. Most of it is paid off with BestBuy / Target deals and Amazon trade in's. I just got some great Amazon Warehouse deals that I'll be trading in and I'll be able to get my PS4. I only spent $190+ and already paid off my PS4, extra controller and Killzone: Shadow Fall. To me, that is a deal to get a launch day console for half off.

Now bragging about your Amazon credit is a bit much if you're not saying how much you spent and what it's going to. To say "I have $900 in Amazon credit! My flips are great!" is just over doing it to me. That's just overly showing off. 

TL;DR. If you post your original price and Amazon TIV that you got and it goes towards another game or console than I see nothing wrong with it. To just post how you brought out a store and flipped everything on Amazon and than only posting your extended credit. Yeah, that's just being a douchebag.

 
Yigytugd said:
Thanks. Thought that as long as I applied for them to be traded in that I didn't have to submit a trade order and the prices would stick. Oh well. Guess I search for good TIVs and cheap games in my area.
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Yeah, the price isn't locked until the trade is submitted. Had them drop on me while in the middle of submitting before.

 
LMAO what a wiseguy,  If you don't SUBMIT the trade then it doesn't lock anything.  You need to confirm it.  If you don't do that then it doesn't lock.  LOL these people.  "I'd rather trade in all my finds at once."  ROFL  what a joke.

 
BetterToGive said:
LMAO what a wiseguy, If you don't SUBMIT the trade then it doesn't lock anything. You need to confirm it. If you don't do that then it doesn't lock. LOL these people. "I'd rather trade in all my finds at once." ROFL what a joke.
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Well I didn't know that and my trade in's never dropped before even when I left it in my basket for weeks. Now I know so I'll make sure to submit the trade in.

Honestly, no need to be a douchebag to others learning.

 
BetterToGive said:
LMAO what a wiseguy, If you don't SUBMIT the trade then it doesn't lock anything. You need to confirm it. If you don't do that then it doesn't lock. LOL these people. "I'd rather trade in all my finds at once." ROFL what a joke.
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Can I get you some Midol, miss?

I sent in my old 16gb Vita memory card in, it's been stuck in processing hell for a week now. It's in the original packaging, so it should qualify for like new, hopefully whoever it is in charge now doesn't screw things up. After 6 days, how concerned should someone be about it?

 
BetterToGive said:
LMAO what a wiseguy, If you don't SUBMIT the trade then it doesn't lock anything. You need to confirm it. If you don't do that then it doesn't lock. LOL these people. "I'd rather trade in all my finds at once." ROFL what a joke.
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Hates flippers and then acts like he is an expert...

 
kitsunisan said:
Can I get you some Midol, miss?

I sent in my old 16gb Vita memory card in, it's been stuck in processing hell for a week now. It's in the original packaging, so it should qualify for like new, hopefully whoever it is in charge now doesn't screw things up. After 6 days, how concerned should someone be about it?
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You should never be concerned, if it never gets processed you just get the full credit with a call to cs.

 
BetterToGive said:
Just another way to lure sheep over to XBOX. Don't fall for the trap CAGs.
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BetterToGive said:
No one cares. Doesn't matter how you got the money. If the only way you can get it is from flipping stuff then that's very sad and you need to rethink your priorities in life. But I'll say again, no one cares about how much Amazon credit you have honestly. It might make you cool to some lame on the internet but is that really what you're looking for?

Sad.
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BetterToGive said:
This guy is a real hoot. I don't think he ever logs off the internet.
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BetterToGive said:
LMAO what a wiseguy, If you don't SUBMIT the trade then it doesn't lock anything. You need to confirm it. If you don't do that then it doesn't lock. LOL these people. "I'd rather trade in all my finds at once." ROFL what a joke.
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Man, what a dumbass. His trolling is lousy, too. Train under Confoosious if you want to be a top-notch troll.

 
KuroPansa said:
Man, what a dumbass. His trolling is lousy, too. Train under Confoosious if you want to be a top-notch troll.
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:facepalm:

It's funny you mention that name because I've had run-ins with him in the past. He's one of the people that makes me post the way I do. He is one of the lowest posters on the forum. Always looking to exploit a system and ruin good things for others. Him and the other poster I referenced before. Pathetic.

 
BetterToGive said:
:facepalm:

It's funny you mention that name because I've had run-ins with him in the past. He's one of the people that makes me post the way I do. He is one of the lowest posters on the forum. Always looking to exploit a system and ruin good things for others. Him and the other poster I referenced before. Pathetic.
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What the hell are you talking about? I don't exploit anything. Hell, I probably piss people off because I'm the opposite.

I'm one of the people who call for moderation when it comes to trading in and stuff.

Btw, now I've figured out who KuroPansa is. damn recycled CAGs always have a bone to pick. :wave:

 
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confoosious said:
What the hell are you talking about? I don't exploit anything. Hell, I probably piss people off because I'm the opposite.

I'm one of the people who call for moderation when it comes to trading in and stuff.

Btw, now I've figured out who KuroPansa is. damn recycled CAGs always have a bone to pick. :wave:
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LOL, you are becoming public enemy #1, now that iatcg is not present with us.

 
confoosious said:
What the hell are you talking about? I don't exploit anything. Hell, I probably piss people off because I'm the opposite.

I'm one of the people who call for moderation when it comes to trading in and stuff.

Btw, now I've figured out who KuroPansa is. damn recycled CAGs always have a bone to pick. :wave:
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Do tell, who do you think I'm an alt of, despite never making an account here until now.

 
Guys - cool it.  Enough already.

In Amazon trade-in news, I finally decided to write them last night about the second game of my trade that was stuck on "Processing..." for several days (after the first game in the package paid out immediately).  They gave me one of those promotional certificate dealies (for the expected amount of the trade of course) that should apply on the next purchase.  So that works although it is always annoying to have to bug CS when it is Noram/AFS's fault.

 
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Prob missed talking about the change, no idea when it happened - but liking how it says now

"Please print by: 9/15/13
Please ship by: 10/15/13"

 
Might as well give us more flexibility because they now have complete control. Amazon rep told me, AFS can accept or reject whatever they want for whatever reason, right or wrong.

I told the rep, why should anybody use your trade in program than? If that's the truth, my days of doing business with amazon trade is over
 
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So if you have trade-ins from August that were never submitted but they say you can ship them by October 15th, can you still ship them out? Even though they've gone over the 25 day mark one still says "pending" (I locked in two games and only shipped one, and wouldn't mind sending the other in).

Basically, I'm wondering if the 25 day mark still applies when we now have so much more time to ship it out.

 
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mask.air.raid said:
Why was changing it such an issue?
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The honest answer is I almost never use anything with an actual keyboard on this site anymore, and trying to do a bunch of find/replace/etc on a tablet or phone is a waste of time, especially for something so incredibly small and meaningless.

confoosious said:
oh they took over from NorAm? I thought it was just a branding change.

This is good. Amazon can now control it and fix trades that go awry.
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It's hazy, no one really knows. NorAm moved to Hebron around when the name change happened so I suspect it was just a timed rebranding of sorts or at the very least a lazy partnership (since NorAm still seems to exist). The communication between Amazon and AFS isn't any better than it was a year ago so who knows.

Here's the face of Noram for anyone that's interested:

NorAm_DuGally-0-0-600-348.jpg

 
handsomepete said:
The honest answer is I almost never use anything with an actual keyboard on this site anymore, and trying to do a bunch of find/replace/etc on a tablet or phone is a waste of time, especially for something so incredibly small and meaningless.

It's hazy, no one really knows. NorAm moved to Hebron around when the name change happened so I suspect it was just a timed rebranding of sorts or at the very least a lazy partnership (since NorAm still seems to exist). The communication between Amazon and AFS isn't any better than it was a year ago so who knows.

Here's the face of Noram for anyone that's interested:

NorAm_DuGally-0-0-600-348.jpg
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Is that Nic Cage.....LOL!!!!!!!!!!!!!!

 
Well I found a copy of BFME2 that's pretty scratched up and missing the manual today at the Blockbuster nearby that's closing down finally but it was only $5.  Sadly I couldn't have stumbled across this when it was a $42 TIV but it could be a lot worse.

 
I saw a topic earlier about the Pokemon X and Y hardcover guide being $12. It still is. The normal price says it's $20, despite it being the hardcover, which should be worth $35. Is this okay to buy? I can't find the topic anymore.

 
KuroPansa said:
I saw a topic earlier about the Pokemon X and Y hardcover guide being $12. It still is. The normal price says it's $20, despite it being the hardcover, which should be worth $35. Is this okay to buy? I can't find the topic anymore.
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Not to be short but seriously? You can't immediately find the topic that you wanted so you just dumped your question in the first Amazon thread you came across? It took me maybe 15 seconds to find the thread that you wanted. You know how? I typed "Pokemon guide" into the search box and BAM came right up.

To answer your question though why would it be a problem? If you order it and your order says hardcover guide then you're either going to get the hardcover guide or they'll fix it and send you the hardcover guide. The page also says "hardcover" in at least five places, shows a hardcover book with dust jacket, the softcover options shows the softcover book and the ISBN listed on the hardcover item matches the publisher's ISBN for the hardcover edition. Less than five minutes of internetting and there ya go.

j8pagk.jpg


 
EldritchOnRye said:
Not to be short but seriously? You can't immediately find the topic that you wanted so you just dumped your question in the first Amazon thread you came across? It took me maybe 15 seconds to find the thread that you wanted. You know how? I typed "Pokemon guide" into the search box and BAM came right up.

To answer your question though why would it be a problem? If you order it and your order says hardcover guide then you're either going to get the hardcover guide or they'll fix it and send you the hardcover guide. The page also says "hardcover" in at least five places, shows a hardcover book with dust jacket, the softcover options shows the softcover book and the ISBN listed on the hardcover item matches the publisher's ISBN for the hardcover edition. Less than five minutes of internetting and there ya go.
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Pretty much. I was actually referring to a thread that was made today. I saw it this morning. I thought that was the only one, and when I saw it was gone, I didn't try to find a new one.

Since that topic has been there for more than a week, it's clearly not an error. So it's either a great deal, or it's a hardcover of one of those pocket guides. Anybody know if it might be a pocket guide?

 
mask.air.raid said:
Taking him to school.
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I was a little grouchy at the time. Maybe he wanted this thread which just basically ended up linking to the other one.

Anyway, it says it's 416 pages so that's one impressive pocket it's going in. I think I'm going to at least order one while it's $12 since I haven't played Pokemon seriously since Silver and only spent a brief bit of time with Pearl and while I've never been huge on guides I remember that having one with Blue was awesome. Better to order it now and cancel if something is lacking with it, that way when it goes back to normal price before launch you're locked in.

 
EldritchOnRye said:
Not to be short but seriously? You can't immediately find the topic that you wanted so you just dumped your question in the first Amazon thread you came across? It took me maybe 15 seconds to find the thread that you wanted. You know how? I typed "Pokemon guide" into the search box and BAM came right up.

To answer your question though why would it be a problem? If you order it and your order says hardcover guide then you're either going to get the hardcover guide or they'll fix it and send you the hardcover guide. The page also says "hardcover" in at least five places, shows a hardcover book with dust jacket, the softcover options shows the softcover book and the ISBN listed on the hardcover item matches the publisher's ISBN for the hardcover edition. Less than five minutes of internetting and there ya go.

j8pagk.jpg
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When does the PSN store update? Oh, and I just had a 5 hour energy drink, how long will it last me?

 
WiiFit balance board & game rejected because I didn't include "original packaging." I saw that in the description and thought it was just rubbish. They didn't even downgrade to "acceptable!" Man, I thought I was finally dumping that stupid thing.
 
mathyou said:
WiiFit balance board & game rejected because I didn't include "original packaging." I saw that in the description and thought it was just rubbish. They didn't even downgrade to "acceptable!" Man, I thought I was finally dumping that stupid thing.
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Did you opt for "Do Not Return"? Usually they will downgrade to Acceptable for missing the original packaging on almost everything if you give them the option. That's odd...

 
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