Most people I know like it, but I will never in a million years give them my money:
Moving to a new apartment, tried signing up for just internet (no TV). Was told it would be set up ~2 days after I moved in.... nothing. No calls, no nothing. I called them, and they said there must have been a computer error and re-entered my info. 2 weeks later, I've received a package with a router, still no internet connection (they claimed a technician would need to come out to set it up, that "self install" is not an option, sigh). Finally, 3 weeks after moving in, a guy comes out... and tells me that he can't set anything up and that my apartment is not in an area where the service is offered... BULLSHIT! Whatever, I boxed up the crap they sent me and mailed it back to them. In the mean time I had already received a bill for the router et al and 1 month of service WHICH I HAD NOT EVEN HAD YET.
And oh, it get's better. I ended up getting Comcast, which took all of 2 days between ordering and having it installed. I eventually got a call from ATT... asking me to pay for the router or return it (this being two weeks after I returned it). I told the rep that I had boxed it up and used the prepaid return address label to ship it back USPS, as the instructions said. He proceeded to tell me it was a UPS label, and that I

ed up and would have to pay, and all but accused me of stealing the damned thing. Eventually, that took care of itself when the finally got it.
And that's not the end: That all happened last July. A month ago... I received another start up set and a bill... for service I sure a

didn't order. Called and they said it must have been a computer glitch. How the

does a computer glitch order me internet service!? Oh, and the beauty of it? The prepaid return address label is indeed a USPS label, so that tool I talked to on the phone can go

himself. It took almost a month and a half to stop getting bills for the "new" service I never even ordered, let alone had.
Sorry for the long rant, but ATT U-verse is the most poorly run excuse for a business I have ever had the misfortune of dealing with. Good luck if you go with it, hopefully my experience is a one-off situation.