An important note about newegg.com. When you pre-order from them, MAKE SURE that your billing address is the SAME AS your shipping address. I’ve ordered from them many times, and I have my shipping address as my workplace (so I don’t miss out catching the delivery driver) and my billing address listed as my home address.
Their “verification” process can take up to 1 day to run through sometimes, especially when you have a shipping address listed different than your billing. After you place your pre-order, there is NO way to edit the pre-order besides cancelling it and re-doing it. And once you are out of the promotion period, you won’t be able to get your discount back on the new –preorder you create.
Even the customer service representatives will tell you the only way to fix the addresses on the pre-order is if they cancel it and you re-do it. Even then, they tell you that they cannot re-apply the (expired) discount or even a credit of the same amount to the new order.
Their suggestion to save on the “verification” process time is to call your card-issuing bank and have them save your shipping address on file on their “memo/comments” portion. Well, some banks to not have this option open for their regular bank tellers.
Sometimes all your bank can suggest is changing your “mailing” address on file for your card to show the “work/other” shipping address, and that they can keep your “physical” address the same. Apparently your bank can have both a “mailing” and a “physical” address on file that are different from each other.
Even doing the step above, I’ve had trouble with Newegg.com’s verification process. Remember: newegg.com is NOT Amazon. Their customer service is quite restricted in what they can and can’t do.
I know I am going on too much but this needs to be said to save a lot of people headaches:
KEEP YOUR BILLING AND SHIPPING ADDRESS THE SAME if you want your game to be shipped out in a timely manner without any verification holds/delays.
See link below for more information:
http://www.newegg.com/HelpInfo/FAQDetail.aspx?Module=2