[quote name='Lord_Kefka']Mark me down as one of the rare few to be rejected. And this will sound arbitrary to most, but I think it was my breaking point with Best Buy. I've not had a company work harder to not get my money.
This will sound like sour grapes, but here's a very minor recap.
1) Attempted to spend $1200 dollars on an HDTV with them. They suddenly were sold out at my ordered store and multiple others they tried to get me to drive to, including one that showed as having three in stock.
2) My last two "quick and easy" in-store pickups took over 20 minutes each due to poor line management and slow computers.
3) Just today, I handed the kid at the counter the game and coupon and he apologetically explained that they wouldn't honor it, even though it was a valid coupon in date. My issue here was that this was an email coupon part of their customer loyalty and incentive program. For $30, I had my wallet in hand ready to pay. But today, with their chains having lost big parts of those sales to Gamestop and fighting other price-matching competitors, with people generally spending less....they said no.
At this point, I've pretty much decided to either see if I can price-match at Target or see if Amazon lowers the price. But honestly, Best Buy has done everything wrong and lost me as a customer.
I don't know how this sounds written out without inflection or tone, but it's not an angry rant. But as someone who has worked retail and in other customer service fields....they just haven't tried to keep me as a customer. So I will make the conscious decision to spend elsewhere.[/QUOTE]
If you need a hookup on DA:O, I can get you one for the $29.99 price, plus 7.5% NC tax, plus shipping...