BEST BUY? Let's discuss.

personally I can't wait for the next big chain store to come along and knock BB out of the box. Offering rebates and coupons "praying" that no one uses them is idiotic and pretentious.
 
About 2 months ago, I went to BB to get the new Papa Roach CD and ended up PMing there own ad because they priced all of them at $13.99, though the ad clearly said $9.99. What pissed me off was that the cashier had already scanned my $2 off coupon, then she changed the price to $9.99 then wondered why the coupon wouldn't work. Took about 10 minutes or so to get that sorted out, but I got the CD for $7.99. That's pretty much the only bad experience at BB I've ever had.
 
[quote name='CrashSpyro123']About 2 months ago, I went to BB to get the new Papa Roach CD and ended up PMing there own ad because they priced all of them at $13.99, though the ad clearly said $9.99. What pissed me off was that the cashier had already scanned my $2 off coupon, then she changed the price to $9.99 then wondered why the coupon wouldn't work. Took about 10 minutes or so to get that sorted out, but I got the CD for $7.99. That's pretty much the only bad experience at BB I've ever had.[/quote]

10 minutes to discount to thier own add price and swip a coupon, that's just sad.
 
[quote name='gdw3877']Cool, what's it called so I can check it out. I need some ultra positivity today after being called an asshat and wished that I crashed my car.[/quote]

Well, best buy employees need ultra positivity today after being compared by you to hygiene products. And since you were rude I'll take their side.
 
[quote name='eldad9'][quote name='gdw3877']Cool, what's it called so I can check it out. I need some ultra positivity today after being called an asshat and wished that I crashed my car.[/quote]

Well, best buy employees need ultra positivity today after being compared by you to hygiene products. And since you were rude I'll take their side.[/quote]

They were giving him a hard time on honoring their own deals. I imagine you'd get a little perturbed too if you know they had a policy in place but singled you out to try to not follow it.
 
lots of the GGC coupons at my stores expire dec 05 and are for any gc, gba, xbx, ps2 game 19.99 or more. BTW, i always put $5 on them bc that is the minimum. I try to buy 4 or 5 at a time, and I usually use them up within a month or so.

I never once had a problem with a price match + GGC, i think i have done that a grand total of 5 times at 4 different stores(they take your name and addy every time you do the price match)

Yeah i understand about not getting a pricematch, best buy would not price match FYE when they were selling simpsons seasons 123 for $15 each.

Of course, EBgames has a REALLY wonky pricematching policy, i never successfully got them to pricematch an ad.
 
The guys at my local Best Buy acted like complete dicks to me when I asked them if the DS would be shipping any earlier than the 21st. Once I use up the $150 gift card I have to BB, I think I'm done shopping there. Circuit City usually has slightly better prices anyway (not considering the GGC, which my Best Buy pulled off of every shelf).
 
A lot of people are saying that their best buy are no longer having GGC, but are those people sure that they aren't caring them anymore or just OOS and waiting for the 2005 ones? Did anyone ask their best buy and not get a responce a long the lines of "GGC? Whats that?"
 
my best buy has been slowly changing. it used to be cool where they would let me either use a 10% price difference, or use a GGC on a price match.

nowadays i get whined at. i used to get games new at 34.99 the first weekend- which is all they are worth these days mind you. However, nowadays frys has everything at like 44.99, and i cant even get it 10% matched anymore, and circuit city always has to call my frys and can never reach them. So i just stopped buying new games. Ill wait for the economy to readjust back to me.
 
Tou tight ass I wanna rape you in the butt and make you cough out your pennys you tight ass from another dimension
 
[quote name='Limpbizkit182521']A lot of people are saying that their best buy are no longer having GGC, but are those people sure that they aren't caring them anymore or just OOS and waiting for the 2005 ones? Did anyone ask their best buy and not get a responce a long the lines of "GGC? Whats that?"[/quote]

I just know my BB sold almost no GGCs. They had about as much shelf space for GGCs as they did for Gamecube games. Then I go in yesterday and there isn't a single card on the shelf. Also, it's been mentioned here that GGC's are now $5 off any game $29.99 or more, and they're console specific. I wanted to try to stock up on the $5 off $19.99 coupons, for use when this fall's hot games go to PH/GH/PC pricing.

[quote name='joestub']Tou tight ass I wanna rape you in the butt and make you cough out your pennys you tight ass from another dimension[/quote]

fuck off, you. Seriously, get the hell out of here.
 
[quote name='jmcc']They were giving him a hard time on honoring their own deals. I imagine you'd get a little perturbed too if you know they had a policy in place but singled you out to try to not follow it.[/quote]

He tried to price match a sale that was not in effect, tried to combine price matching with a GGC, obviously abused the gift cards and hoarded them too. And I have little doubt he was rude and obnoxious.

He was singled out for being an asshole. People sometimes do that when a person acts like one.

And if he really doesn't think he was treated fairly, he should try boycotting the store - that is, never going there. It sounds like everybody will be happier that way. If I had a store I certainly wouldn't want customers like him.
 
[quote name='eldad9'][quote name='jmcc']They were giving him a hard time on honoring their own deals. I imagine you'd get a little perturbed too if you know they had a policy in place but singled you out to try to not follow it.[/quote]

He tried to price match a sale that was not in effect, tried to combine price matching with a GGC, obviously abused the gift cards and hoarded them too. And I have little doubt he was rude and obnoxious.

He was singled out for being an asshole. People sometimes do that when a person acts like one.

And if he really doesn't think he was treated fairly, he should try boycotting the store - that is, never going there. It sounds like everybody will be happier that way. If I had a store I certainly wouldn't want customers like him.[/quote]

1. He didn't make an issue about it not being in effect, he went home and came back the next day.

2. He wasn't allowed to price match and GGC, so he went to a store that would allow it. No issue at BB there either.

3. He bought 13 gift cards the next visit, perfectly according to their rules, and they raised a stink about it, which prompted him to bitch at a manager about it, after which they honored their deal as they're supposed to.

I'm failing to see what he did that was rude. If they have the cards there and don't have a stated lowest amount you have to put on them, then they're stuck selling them to whoever brings them up. It's perfectly kosher according to their policy.
 
[quote name='jmcc'][quote name='eldad9'][quote name='jmcc']They were giving him a hard time on honoring their own deals. I imagine you'd get a little perturbed too if you know they had a policy in place but singled you out to try to not follow it.[/quote]

He tried to price match a sale that was not in effect, tried to combine price matching with a GGC, obviously abused the gift cards and hoarded them too. And I have little doubt he was rude and obnoxious.

He was singled out for being an asshole. People sometimes do that when a person acts like one.

And if he really doesn't think he was treated fairly, he should try boycotting the store - that is, never going there. It sounds like everybody will be happier that way. If I had a store I certainly wouldn't want customers like him.[/quote]

1. He didn't make an issue about it not being in effect, he went home and came back the next day.

2. He wasn't allowed to price match and GGC, so he went to a store that would allow it. No issue at BB there either.

3. He bought 13 gift cards the next visit, perfectly according to their rules, and they raised a stink about it, which prompted him to bitch at a manager about it, after which they honored their deal as they're supposed to.

I'm failing to see what he did that was rude. If they have the cards there and don't have a stated lowest amount you have to put on them, then they're stuck selling them to whoever brings them up. It's perfectly kosher according to their policy.[/quote]

Thanks jmcc.
 
I don't see anything in your experience that is too bad, except what I quote out below. I've used a GGC on a PM in the past and I've also had them tell me I could either use the coupon or do the PM, but not both. I assume the official policy is that you shouldn't be able to use a coupon when doing a PM, but if you get lucky it might get pushed through. So think of it as a bonus if it works out for you. The coupon says right on it that it can not be combined with other offers. A PM could certainly be considered an 'other offer'.

And my stores policy is that you have to put a $5 minimum on the GGC. It's not in the system so if you get a cashier who doesn't know/care about the policy they could still do one with less. But they can set their own policy for those things and $5 isn't terribly outrageous IMO. Bottom line is people buying 13 at once with a penny each are the reason some stores ditched the '05 version in favor of a crappier system specific flavor.

I said I wanted to purchase the cards and she was refusing me. So she tells him he's just trying to get the coupons. "So what?" I said. At this point, they are both looking at me very disgusted and the manager says to me: "If you want these cards, you're going to have to put at least $1 on each of them and we WILL NOT UNDER ANY CIRCUMSTANCES honor those coupons. I looked at both of them and with a smug grin on my face I said that was fine with me.
Click to expand...

That bit is total crap. Even if you were being rude to them they should have told you what the minimum was per card and sold it to you for that. No need to blather about how they won't honor their own store's coupons. That's just ridiculous. How are they even going to enforce it? Keep your picture by all of the registers or something. Gimme a break.
 
Best Buy Thinks we are devils

Best Buy's self-described discrimnation practice
A few months ago, Clark talked about some information that had leaked out of Best Buy, the electronics store. It involved the dislike the company shows toward people who want to buy sale items, and the discriminatory behavior the company advocates. According to the Wall Street Journal, Best Buy calls people who are looking for deals “Devils” because the company loses money on them. The company was happy to talk about this in detail, sharing that 20 percent of their customers are more of a hazard than a profit. Company officials also shared that they categorize shoppers. The most profitable customers are known as “angels;” the high-income men who like action movies are “Barrys;” and “Jills” are suburban mothers who are not concerned with prices. If you are “Buzz,” you like the latest gadgets and must have them. Best Buy wants its employees to treat “Devils” horribly because the company does not want them to ever come back. The company is even building boutique-type stores that appeal to the customers in the area with the highest profit potential. The company knows who customers are because of data mining. Clark finds this amazing because the company is training employees to discriminate against certain people. Banks started this trend of “human profitability indexes” that determine whether customers get help or not. It’s a disgrace.


Found at Clark Howard a consumer advocate http://clarkhoward.com/shownotes/2004/11/09.html
 
[quote name='zionoverfire'][quote name='CrashSpyro123']About 2 months ago, I went to BB to get the new Papa Roach CD and ended up PMing there own ad because they priced all of them at $13.99, though the ad clearly said $9.99. What pissed me off was that the cashier had already scanned my $2 off coupon, then she changed the price to $9.99 then wondered why the coupon wouldn't work. Took about 10 minutes or so to get that sorted out, but I got the CD for $7.99. That's pretty much the only bad experience at BB I've ever had.[/quote]

10 minutes to discount to thier own add price and swip a coupon, that's just sad.[/quote]

I was also PMing FM4 for $26 from Target, which was about 3 or 4 minutes, but the rest was the scanning of the coupon, pming their own ad, then manually taking off the $2. It irritated me that they even marked the CD higher than the ads stated.
 
[quote name='gdw3877']I think he was trying to deter me from buying those cards. The poor little douche had to ring them all up separately because I asked her to, just to be a dick, and get 13 reciepts , so I could take 13 surveys on how crappy their service is and how bad they treat their customers, and get 13 chances to win a $500 gift card for their crappy, overpriced store. And next time I buy something there, they have at least 13 gift cards to swipe.[/quote]

Well done and MISSION ACCOMPLISHED! :roll:

Not only a d*** but KING D***! How about a crown and T-shirt with said title?

I'm an occasional BB shopper and have never used the GGC or had any problems shopping there. In fact, I prefer them over CC. They are actually just feet apart in my area. There's a TARGET, Best Buy, and Circuit City within the same parking lot.
 
I've never had any problems with Best Buy. Even my returns are always good. No rude employees or anything. The customer service desk people are always slow, but.....
 
[quote name='JamesM4321']I've never had any problems with Best Buy. Even my returns are always good. No rude employees or anything. The customer service desk people are always slow, but.....[/quote]

I have same experience with BB so far. When I bought my first GGC I asked the cashier how much money I can put on it and if there is any limit on how many GGC I can buy at the time. She said " You can put any amount and buy as many as you want". I bought 2 and and put $1 on each. Everytime I buy a game at BB I buy another 2 GGC, cause I always buy one to play and one for collection.
 
[quote name='CrashSpyro123']About 2 months ago, I went to BB to get the new Papa Roach CD and ended up PMing there own ad because they priced all of them at $13.99, though the ad clearly said $9.99. What pissed me off was that the cashier had already scanned my $2 off coupon, then she changed the price to $9.99 then wondered why the coupon wouldn't work. Took about 10 minutes or so to get that sorted out, but I got the CD for $7.99. That's pretty much the only bad experience at BB I've ever had.[/quote]

I've had trouble with BB in the past from not wanting to PM a CC (which they should since it isn't even a "wherehouse" store which is supposedly off-limits in terms of PMing) to not taking GGCs. Also, they used to be very col and the employees very nice and I used to love to shop there but their customer service has just turned to Sh*&.
 
My BB seems to recenlty stopped carrying any GGC other than the EA/PS@/Xbox ones for games 29.99. Mind you that that isn't a bad deal, since something is better than nothing, but still people should not abuse this. And masha, the same can be said for me, the first time I bought one I still wasn't sure and asked to cashier how many could I buy and how much money if there was a minimum to put on it. The person no minimum on money and that there was no limit on how many I can buy. Now I tend to put either $1-10 on a card. I put one dollar now only because I have bought a few more than I normally do because I haven't seen any of the 19.99 GGCs anywhere. They only have a few left here and there of the ones ending december 2004.
 
To original poster: usually companies are charged for card activation (ours is 25 cents) so even without the coupon buying them at a penny each cost them a minimum of 50 cnets per card (It also costs them for each use as well).
 
[quote name='tolhurst']To original poster: usually companies are charged for card activation (ours is 25 cents) so even without the coupon buying them at a penny each cost them a minimum of 50 cnets per card (It also costs them for each use as well).[/quote]

Why would you charge for card activation? It's only usable in Best Buy and it's just something that has to be turned on in your own database, isn't it? Or is there a third party company that's in charge of them, for some reason?
 
[quote name='jmcc'][quote name='tolhurst']To original poster: usually companies are charged for card activation (ours is 25 cents) so even without the coupon buying them at a penny each cost them a minimum of 50 cnets per card (It also costs them for each use as well).[/quote]

Why would you charge for card activation? It's only usable in Best Buy and it's just something that has to be turned on in your own database, isn't it? Or is there a third party company that's in charge of them, for some reason?[/quote]

American Express backs them, and of course, they have to get their share of the money. It also allows those without credit/debit cards to make purchases without carrying the cash around, and someone has to back them financially. BB settled on AmEx and that's why they're getting their share of the $$$$, I suppose.
 
[quote name='JamesM4321']I've never had any problems with Best Buy. Even my returns are always good. No rude employees or anything. The customer service desk people are always slow, but.....[/quote]

Same here.
 
[quote name='shrike4242'][quote name='jmcc'][quote name='tolhurst']To original poster: usually companies are charged for card activation (ours is 25 cents) so even without the coupon buying them at a penny each cost them a minimum of 50 cnets per card (It also costs them for each use as well).[/quote]

Why would you charge for card activation? It's only usable in Best Buy and it's just something that has to be turned on in your own database, isn't it? Or is there a third party company that's in charge of them, for some reason?[/quote]

American Express backs them, and of course, they have to get their share of the money. It also allows those without credit/debit cards to make purchases without carrying the cash around, and someone has to back them financially. BB settled on AmEx and that's why they're getting their share of the $$$$, I suppose.[/quote]

I did not know that. I wonder why they go that route. It seems like it would be easy enough to handle it all internally for a large company such as BB.
 
Hmm, every BB I've been two won't let you use the GGC with a Pricematch. On the coupon it says, not good in combination with any other coupons or offers like a price match. So BB is justified to not giving it to you. If CC with do both then more power to you.

As for buying 13 GGC at one time, maybe they were being asses to you because you were being a bit greedy putting only a penny on each one. It obvious you weren't there to buy gift cards for gifts but for the coupons for yourself. This type of practice is abusing the GGC and taking advantage of it to get a deal at CC. Not to mention you just bought 13 GGC that other CAG'ers won't be able to use at BB. You are hoarding and that is frowned upon on this forum.
 
[quote name='MadFlava']Hmm, every BB I've been two won't let you use the GGC with a Pricematch. On the coupon it says, not good in combination with any other coupons or offers like a price match. So BB is justified to not giving it to you. If CC with do both then more power to you.

As for buying 13 GGC at one time, maybe they were being asses to you because you were being a bit greedy putting only a penny on each one. It obvious you weren't there to buy gift cards for gifts but for the coupons for yourself. This type of practice is abusing the GGC and taking advantage of it to get a deal at CC. Not to mention you just bought 13 GGC that other CAG'ers won't be able to use at BB. You are hoarding and that is frowned upon on this forum.[/quote]

That's true MadFlava, but as far as I could tell by the Cheap Ass Meetup, I'm the only cheapass in these parts.
 
[quote name='SteveMcQ']My OP, how the tides have turned huh? I bet you were expecting a flood of, "Way to stick it to those asshats at BB!"

Way to overdo it.[/quote]

Not to mention it demonstrates what a dork he is. 15-30 games a week? How bout using some of that money to buy you some class. Jackass
 
[quote name='Ugamer_X']
I think he was trying to deter me from buying those cards. The poor little douche had to ring them all up separately because I asked her to, just to be a dick, and get 13 reciepts , so I could take 13 surveys on how crappy their service is and how bad they treat their customers, and get 13 chances to win a $500 gift card for their crappy, overpriced store. And next time I buy something there, they have at least 13 gift cards to swipe.
Click to expand...
That's shaq-fuing great. :applause:

I shopped at Best Buy more in previous years than I do now due to their bottom-of-the-line customer service. Coincidentally, I've got a few products from the past that I have extended warranties on. Whenever, I notice the slightest problem with any of my items, I take them back to Best Buy to get them fixed, replaced, or just to waste the time of some customer service folk.[/quote]

Sooo... you use the warranty tor the express reason it's use was for. Way to use your noggin. Have you called your mother lately? She would be proud of such a bright young boy.
 
[quote name='gdw3877']That's not very nice Bignick. What if your mama was in the car with me? And take your fat ass to target. All PH = $14.77.[/quote]

Way to save that .23 from shopping at Target rather than BB. What a difference.
 
[quote name='sying'][quote name='gdw3877']That's not very nice Bignick. What if your mama was in the car with me? And take your fat ass to target. All PH = $14.77.[/quote]

Way to save that .23 from shopping at Target rather than BB. What a difference.[/quote]

WTF is your problem dickhead. Your a little late. Why don't you take your bitch ass criticisms elsewhere. Your a big man taking things out of context. And we can't help it if your a little jealous that you can't afford that many games.
 
[quote name='Ledhed']Man, this topic has worse mood swings than any woman I've ever encountered.[/quote]

Who says you ever encountered a woman? You live in Coagulation, a fake place ;) . Sorry if that came off moody, just a mood swing
 
[quote name='Weedy649'][quote name='gdw3877'][quote name='icemanjmw13']Just from the first page, Who buys 2-15 games a week? Doy ou not have anything better to spend money on like a social life or a GF maybe?[/quote]

Actually, I do. I collect games. Have been since I was 8. I have a very well paying job, and do so because I can, and like to. Is that okay with you? Stay in school, go to college, and get a good job. Until then, mind your own. I don;t ask you what you do, do I?[/quote]

This also doesnt make sense. Alot of CAG are college students or people who cant really afford to spend that much money. If you have such a "good job" then why the hell are you driving "35 miles" out of the way to save 5 bucks? Your losing the money in the gas your spending to get there! Why dont you man up and pay full price, and move over to fatwallets.com big spender 8)[/quote]

Nice. I like your style Weedy :notworth:
 
[quote name='gdw3877'][quote name='Weedy649'][quote name='gdw3877'][quote name='icemanjmw13']Just from the first page, Who buys 2-15 games a week? Doy ou not have anything better to spend money on like a social life or a GF maybe?[/quote]

Actually, I do. I collect games. Have been since I was 8. I have a very well paying job, and do so because I can, and like to. Is that okay with you? Stay in school, go to college, and get a good job. Until then, mind your own. I don;t ask you what you do, do I?[/quote]

This also doesnt make sense. Alot of CAG are college students or people who cant really afford to spend that much money. If you have such a "good job" then why the hell are you driving "35 miles" out of the way to save 5 bucks? Your losing the money in the gas your spending to get there! Why dont you man up and pay full price, and move over to fatwallets.com big spender 8)[/quote]

Also, $5. I don't think so. Read more carefully. I saved a total of $54 today between Paper Mario, SWBF and Ninja Gaiden.[/quote]

Those games are going to drop in price/value eventually anyway so that $54 has just dropped to 14-24 max
 
[quote name='jmcc'][quote name='eldad9'][quote name='gdw3877']Cool, what's it called so I can check it out. I need some ultra positivity today after being called an asshat and wished that I crashed my car.[/quote]

Well, best buy employees need ultra positivity today after being compared by you to hygiene products. And since you were rude I'll take their side.[/quote]

They were giving him a hard time on honoring their own deals. I imagine you'd get a little perturbed too if you know they had a policy in place but singled you out to try to not follow it.[/quote]

But making the gal ring each one up seperately? Too asshats dont give you a right to be a bitch. I would have refused service, which they have the right to do also.
 
[quote name='gdw3877'][quote name='sying'][quote name='gdw3877']That's not very nice Bignick. What if your mama was in the car with me? And take your fat ass to target. All PH = $14.77.[/quote]

Way to save that .23 from shopping at Target rather than BB. What a difference.[/quote]

WTF is your problem dickhead. Your a little late. Why don't you take your bitch ass criticisms elsewhere. Your a big man taking things out of context. And we can't help it if your a little jealous that you can't afford that many games.[/quote]

I may be taking it out of context, but I am far from being not able to afford whatever I want. And what do you do, scan this thread to defend your lowly sense of esteem everytime someone posts? I posted it only 5 minutes ago.
 
Sying, please stop posting. All you are doing is trying to start another flame war. You've now posted 11 of the last 15 posts in this thread. Just let it die.
 
[quote name='Lootr2Core']good grief are you going back and responding to every single post in this thread?[/quote]

Just being through and covering everything. And to all those who bitch and moan about retailers being soooooo bad. I wholely expect you not to go back to a store once you say you will "Never go to _______ again" ; but in reality you will be back probally on BF running through the store trying to get the deals there when you swore that you hated the place.

How bout this I LOVE MY BB . But I love my CC, Target, Blockbuster too. Walmart, um Im just after the post-makeup sex phase of the relationship, kinda iffy right now
 
[quote name='gdw3877'][quote name='MadFlava']Hmm, every BB I've been two won't let you use the GGC with a Pricematch. On the coupon it says, not good in combination with any other coupons or offers like a price match. So BB is justified to not giving it to you. If CC with do both then more power to you.

As for buying 13 GGC at one time, maybe they were being asses to you because you were being a bit greedy putting only a penny on each one. It obvious you weren't there to buy gift cards for gifts but for the coupons for yourself. This type of practice is abusing the GGC and taking advantage of it to get a deal at CC. Not to mention you just bought 13 GGC that other CAG'ers won't be able to use at BB. You are hoarding and that is frowned upon on this forum.[/quote]

That's true MadFlava, but as far as I could tell by the Cheap Ass Meetup, I'm the only cheapass in these parts.[/quote]

How bout saving it for regular customers, Little Timmy is going to be verry sad come his birthday on November 16 when his so called best friend forgot his birthday and scrambles to go to BB and looks for a GGC and comes to find that there is none because some person with a red helmet took all 13 of them
 
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