I feel like BestBuy and I have a love/hate relationship. I enjoy shopping there, but I always seem to have trouble when it comes to trade ins/bonuses/promotions/etc. They screwed me out of $50 bucks on my Mobile Freedom promo in the beginning of the year.
So I went to BB at 10am to grab my LOU:SE so I could get some time in before work. The first thing that happens is that they didn't have my copy set aside. It was actually on the floor to be sold, so I had to snatch it up before someone else did. I was the only person who pre-ordered at my store, so there was only one copy. For the next two hours we try to get it to ring up in the system, lo and behold there is a company wide issue with the Survival Edition. They cancel my preorder/post void it...etc. At one point, one of the girls just wanted to give me the game for free. Their end solution was to have me buy a gift card for the amount of the game which they would hold on to until they resolve the issue. I was going to do this, however they wanted to ring me up for the game and the survival edition separately, I tried to explain to them that the game was inside the survival edition box....they would not listen. I leave empty handed and they hold it for me to come back and grab once they figure out the issue.
At around 12:15 I call BB,com to get help resolving the issue and to ask about alternative ways to buy the game. They give me a $20 certificate for gas/2+hours wasted. Nothing else is resolved. At 1:15 BB calls me and they tell me to come back because they figured it out. I also had a B2G1 coupon with Black ops 2 and Injustice up at the counter. I get there and she has everything scanned in and ready for my payment. I add a copy of Arkham City GOTY to the mix and pay for my items. The total came out to $150+tax. She rang me up for Last of Us Survival at full price, made another copy of Last of Us $0.00, Black ops was $60?, Injustice was free, and AC was 9.99. I felt somewhat bad that they kind of gave me a "free" game, but after having 4 different people tell me I was wrong about the game being in the box, wasting 4 hours between driving back and forth, and being screwed over before, I just took my games and left.
From now on I am doing online preorders. I still cherish BB and all of its little faults.
If I preorder two copies of the same game and pick them up on release week, I would assume I get the $20 rz cert twice, correct?
No.