[quote name='Warner1281']The way it's supposed to work is that when you turn in your BBO movies in store, they won't actually show as returned on your Queue. Internally, the system knows that they have been checked in at the store level, but they leave them as still out on your Queue for tracking purposes. Nonetheless, they'll still send out your next movie(s) the next day after they've been checked in at the store level (ie- it'll show you have 6 movies shipped). Once the wherehouse physically receives the movie, THEN it'll remove it from your shipped list. At least that's this Blockbuster manager's understanding of it.[/quote]
In theory maybe but it doesnt work like that. For instance I turned in a dvd on Wed in store. As of friday morning my next one still hasn't shipped. Also on average it takes longer for their tapes to arrive but that might just be because i'm only an hour or two away from a netflix distribution center. Taking 3-4 days compared to 1-2 for netflix.
I'm not complaining because with the total access program it even's it out a bit, just wanted to bring up that they need to fix these problems if they really want to try to knock netflix out. Its still MUCH better then blockbusters old online program.