Browser freezing issues

The 7th Number

The 7th Number

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Today i turned my pc on like any other day, and my browser keeps freezing up. I use firefox version 3.6.13. It seems like my browser is fine, until i leave it on a page for a few minutes without moving anything. Then i go to scroll the page or click something and then it will freeze. Then i have to exit out of my browser, and start a new one. Does anyone know whats going on? I ran mcAfee and it didnt find any threats. I also ran spybot search and destroy and that came up with a few things but i got rid of them all. Any help?
 
My firefox browser used to do that every once in a while. Does the whole computer freeze up or just firefox? Have you tried uninstalling and reinstalling firefox? Usually a quick restart to the comp should fix things if not maybe do a registry sweep.
 
only my browser seems to freeze. my aim keeps going. i tried uninstalling and reinstalling firefox. I restarted my pc. Ill try to shut it down completely and start it back up.
 
Are you uninstalling and DELETING the folder? That is a known issue if you have a lot of add-ons installed.

Save your bookmarks.

Also check out what's running in the background.
 
hmm, i was using ie and that froze too. I did a system restore and then i couldnt even open my browser, so i went back to my current restore date. I just deleted some of my add-ons. No i didnt delete the folder when i installed it. How do i check whats running in the background? CRTL+ALT+DELETE? Because if thats how, under applications, only firefox is running.
 
Yeah ctrl+alt+delete will bring up your task manager. Check and see what processes you are running. Shut down the needless ones and see if that improves the performance of firefox and your computer as a whole.
 
I deleted some Conduit thing add-on for firefox. So far it seems to have done the trick. Im crossing my fingers.

Processes, there are a ton. Are any of these things bad? I dont want to stop something i need?

Firefox.exe
taskmgr.exe
WUAUCLT.exe
jucheck.exe
AIM.exe
WDFMGR.exe
WVCHOST.exe
McciCMService.exe
JQS.exe
CTSVCCDA.exe
EXPLORER.EXE
SSScheduler.exe
ATI12EVXX.exe
MSMSGS.exe
adbobeARM.exe
JUSCHED.exe
SPOOLSV.exe
QTTASK.exe
PDVDServ.exe
SVCHOST.exe
CFD.exe
Directcd.exe
SVCHOST.EXE
CTHELPER.EXE
SVCHOST.EXE
SVCHOST.EXE
ATI2EVXX.EXE
ATIPTAXX.EXE
LSASS.EXE
SERVICES.EXE
WINLOGON.EXE
CSRSS.EXE
SMSS.EXE
plugin-container.exe
MsPMSPSv.exe
ViewpointService.exe
System
System Idle Process
 
Last edited by a moderator:
OK. Slow down and let's do this right.

I'm up helping a family member with a paper anyway, so here goes...

DL this.

http://free.antivirus.com/hijackthis/

Run it.

Then post the log here. Some of us are vets with this stuff and we can locate some of the nonsense you may have running in the background.

If no one responds - Google each item to see if they are legit or not. Remove all things that are not legit.
 
Here is what i got.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:08:07 AM, on 12/24/2010
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\John_2\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.babylon.com/home?AF=15000
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(3).lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {040F4385-8DAD-4306-94BF-B8291D841FAE} (USBAPTester Class) - http://www.nintendowifi.com/troubleshooting/usbaptest.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.1.2.76.cab
O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.cyberlink.com/winxp/CheckDVD.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122854582343
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1140308885405
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712...amai.com/6712/player/install3.5/installer.exe
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7095 bytes
Click to expand...
 
Conduit was probably the cause, comes with most toolbars that are downloaded.
Nothing out of the ordinary in your processes but you do have a couple of non-essential ones. Mostly just stuff from CD/DVD software.
 
I would try crome but i cant install it since i dont have certain SP packs. And i cant download them because i get a thing telling me my windows isnt genuine. But i think thats because my pc messed up once and my brother in law reloaded it with his windows disc and not the one that came with my pc. :(
 
[quote name='The 7th Number']I would try crome but i cant install it since i dont have certain SP packs. And i cant download them because i get a thing telling me my windows isnt genuine. But i think thats because my pc messed up once and my brother in law reloaded it with his windows disc and not the one that came with my pc. :([/QUOTE]

Lots of 2nd hand and thift stores or even book store sell legit copies of Windows XP, Vista and even 7 for dirt. You should try those routes.
 
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