Xevious
CAGiversary!
http://blogs.moneycentral.msn.com/t...the-circuit-city-death-watch-on.aspx#comments
I thought this was an interesting article
I thought this was an interesting article
I was allowed to give huge discounts just to sell warranty. At times managers would even cheat by putting the warranty on there for free to make our store look like we have huge attachment rates. We were also encouraged to leave the higher price tags on display so we could make it seem like we were discounting TVs.
Circuit City subsequently closed 70 stores in the U.S., put its 800 Canadian stores on the block, and then laid off the 3,400 workers. To many of his critics, that move demonstrated Schoonover's lack of experience in running stores. "Nobody who has worked in the field would have made the kind of firing decision that Phil made last year," says investor Wattles. "Phil didn't realize that you cannot cut costs and save your way out of deterioration. He didn't have a plan, and that crushed the stores."