I bought a doll for my mom from a seller outside of ebay and I payed with Paypal, I payed him the money and he said he would ship it as soon as the money was in his bank account. He shipped it with deliver confirmation and I signed when it arrived. When I got it the dolls head was broken. It looked to my mom that the doll had been taken out before (which he stated he didn't) and when placed back it wasn't correctly so she had no support and her neck must have snapped because of that.
I took some pictures and emailed him only to get a reply telling me that I was trying to scam him and that he wasn't going to fall for it, that he put a "secret" mark on the doll so he knows thats not the one he sent and he went on and on about stuff about how I signed for it and whatnot. I also had another email from him were he said he contcted Paypal through email and phone and told them I tried to scam him and that he had nothing to worry about.
After all that it seems like he is the one who scammed me since it appears he had everything planned for what he would do when the doll arrived to me broken. The doll was expensive and my Mum is pretty bummed, I don't know what I can do in this case, will paypal help? Will paypal believe that I somehow tried to scam him (i was the one that payed money how could I scam anyone?), This has never happened to me so I am clueless on what to do I have never had problems with ebay or paypal.
I took some pictures and emailed him only to get a reply telling me that I was trying to scam him and that he wasn't going to fall for it, that he put a "secret" mark on the doll so he knows thats not the one he sent and he went on and on about stuff about how I signed for it and whatnot. I also had another email from him were he said he contcted Paypal through email and phone and told them I tried to scam him and that he had nothing to worry about.
After all that it seems like he is the one who scammed me since it appears he had everything planned for what he would do when the doll arrived to me broken. The doll was expensive and my Mum is pretty bummed, I don't know what I can do in this case, will paypal help? Will paypal believe that I somehow tried to scam him (i was the one that payed money how could I scam anyone?), This has never happened to me so I am clueless on what to do I have never had problems with ebay or paypal.