[quote name='Justin42']My BB did NOT want to PM this, and they're not normally too bad about PMs. I didn't even have any coupons or anything. The guy was really nice about it but sure took a long time to try the PM. He took it to another coworker (couldn't quite see but I think he was the assistant manager) and they had a long discussion in hushed tones. They looked up the price of the game and said "That's way too low", so then they tried to figure out the phone number of the Toys R Us next door. That took them forever (I had just come from there, they had a pile of these for all systems). Then they called TRU and had to hold for an eternity. The guy had them confirm the price 3 times and then finally they caved and gave me the PM.
I know they're sticking to policy, but sheesh, I haven't had a BB PM require a phone call in YEARS and the fact it was like "And you have it? For the PS3? How much? That was $49.99? For the PS3?" made it just obnoxious. I could have walked the guy next door to see the price with his own eyes faster. Not sure if it was worth the RZ points for it.
The guy got off the phone and told the manager "Yeah, it's for real, $49.99 all platforms" and the manager guy rolled his eyes. I have a feeling they may pull DJ Hero from the shelves, the guy did NOT seem amused by the price.[/QUOTE]
That's one of the reasons I stopped going to Best Buy. Its like asking for their organs or something. BB claims they do pricematching, but when you actually want to take advantage of it, there are all these hurdles. And any little thing could lead a salesperson to say the item is not eligible.
I understand that policy is one thing, but jeez, we're not asking for their paycheck. It doesn't cost the employee any of their money. The TRU ad clearly states it, but you still get these less-than-normal-IQ salespeople trying to ruin your day.