Do you wish that the PS3 came with a LONGER warranty?

IAmTheCheapestGamer

IAmTheCheapestGamer

Banned
Seeing as how my one year warranty from Sony on my PS3 is up in SIX days, I figured I'd ask my fellow CAG's and PS3 owners if they felt like Sony should've provided a longer warranty for the money you spent on your system.

I have the 40 gb model myself and I didn't think that the year would go by quite as quick as it has, but here I am six days from the end of the warranty.

At least it is better than the 90 days you got last gen with the PS2, but am I wrong for expecting a LONGER warranty on something I paid $400 for?

What about you? Do you feel that it should've come with a better, longer warranty?

Another reason I ask is because a few friends of mine have 60 gb models and one of them just had to spend $140 out of pocket to buy a used BR drive to replace theirs, which failed after about TWO years.
 
No, the PS3 is an amazing product and you're lucky you got a year. It's not like it breaks like the 360 does, yuk yuk.
 
1 year is fine by me. I remember getting a PS2 for Christmas only to start getting DREs in April (just past 90 day warranty). Fortunately a quick disassemble and cleaning took care of it. 20 months with my 60gb and no problems yet.. I feel good about it too since my apartment had some problem where the heat was stuck at about 80 all winter and I've been using it heavily for games/dvds. Even though it gets hot and I can hear the fans chugging, I breath easy since there are not known design flaws with it.
 
A longer warranty would definitely be great but 1 year is fine IMO. It's a console made by a company that specializes and has made consumer electronics for decades and knows how reliable their product is after proper R&D, unlike a certain software maker that can't get their console fixed after years on the market due to design flaws.
 
[quote name='IAmTheCheapestGamer']Seeing as how my one year warranty from Sony on my PS3 is up in SIX days, I figured I'd ask my fellow CAG's and PS3 owners if they felt like Sony should've provided a longer warranty for the money you spent on your system.

I have the 40 gb model myself and I didn't think that the year would go by quite as quick as it has, but here I am six days from the end of the warranty.

At least it is better than the 90 days you got last gen with the PS2, but am I wrong for expecting a LONGER warranty on something I paid $400 for?

What about you? Do you feel that it should've come with a better, longer warranty?

Another reason I ask is because a few friends of mine have 60 gb models and one of them just had to spend $140 out of pocket to buy a used BR drive to replace theirs, which failed after about TWO years.[/quote]


People pay much more than $400 for televisions and they often have 90 day warranties. I have a $2000 receiver that has a one year warranty on it.

Where were you when the PS2 and original Xbox had 90 day warranties and came out for nearly the same price tag?

One year is completely fine for a piece of electronics, especially for something like the PS3 that has had a very minimal failure rate up to this point. Your friends consoles lasted 2 years? Good for them. My 360 died 3 months after I bought it. What's your point?

Do you complain this much when your car has a problem and it's out of warranty? You likely paid thousands of dollars for it and were given a 3 year warranty (or less if used). Where's your outrage there?
 
I think the media has really jaded the viewpoint of the durability of the ps3....

Yea, compared to the 360, which has a known failure, it's superior. BUT, let's not act like a 1 year warranty is more than enough. My roommate bought a 60 gig a few months after it was released. In like Jan. his console wouldn't turn on. We googled the problem and it was like the fan sensor needed replacing and it seemed like it would be a bit difficult. He called Sony and of course, since it was out of warranty, they wanted nearly 200 dollars out of him!

So, he paid it.

It had me thinking....he paid 600 dollars for the console and 200 to get a sensor fixed (they never officially told us the problem...just a few "possibilities" and gave him a new 60 gig, which cannot stand and has to be laid horizonally or the fan will go ape shit)

So, when people start complaining about the 360 and how they have to go 2 weeks without their console and stuff....I think about my roommate paying Sony nearly 800 dollars for a mysterious injury
 
Hey I have a question... If my 60GB were to 'poop the bed' would I still get a 60GB back in return? I only ask because I read on another forum that some people weren't, wasn't a reliable source so I didn't buy it...
 
I think there should be a guarantee on a product. That its expected lifespan is X. Now, if the product fails before the CLAIMED lifespan then it should be looked at and if it is due to hardware failure, it shoudl be taken care of by the maunfacturer. Now, if it is abuse due to the consumer then obviously THEY pay. How many people get a lemon that breaks after the warranty period and before the lifespan (10 years claimed for PS3.) I feel really bad for those folsk who get that bad luck and get that lemon. It's really shitty. And when you manufacture something on a large scale there is a failure rate even if very small. No one should be penalized for their bad luck especially if it is EXPECTED that some will. Companies have numbers on lemons that will turn up.
 
No. Sony or any other console makers have to consider worse case scenarios and base the warranty on that (at least in US where there is no min warranty laws). Just because you take care of your console doesn't mean others will also. People are assholes.
 
I wish it would've been more than a year, but I am glad that they at least gave us a 1 year warranty. As mentioned by many others there are other more expensive electronic devices with far shorter standard warranties.
 
[quote name='surak']Buy with a credit card that doubles 1-year warranties. Instant extra year coverage.[/quote]
source???

I bought mine at walmart when it came with $100 giftcard, so I payed whatever it was ($50 maybe) for an extended two years.
 
as long as there arent any issues that they knew about when the sent them out to be sold , the way the 360 was, i think the warranty is fine as is. side from having to reformat mine once its been a standup machine so far. if anything i wish the system had more games i wanted on it. wish we had more worthwhile dlc and psn games. i guess my biggest wish would be that they released more ps1/2 games on the psn.
especially those hard to find for a good price games like rez or ico. or those games you may have missed out on like re outbreak 1&2.
 
I WISH. Mine (40gb) quit reading disks after about 1yr and 1 month after I opened/bought it . I took care of the fucker like a champ. I wish I would have at least bought an extended warranty though the store. I ended up fixing it myself. Saved about $80+ . I hope it does not happen again!
 
Last edited by a moderator:
It'd be nice to have warranty that was more in-tune with the expected system life, but it's simple to see why they don't offer it- they have absolutely no way of knowing that kind of enviroment that system will be operating in.

Case in point: Both me and my boyfriend are really rather anal about our systems (we even check the amount of air-flow space you're supposed to have around it and follow as closely we can.) One day, while I was on a cleaning spree, I noticed something- I dust my systems about once a month (or so) since it tends to bulid up. My boyfriend, however, never dusted- yet in years of sitting in his entertainment center, his PS2 was less dusty than mine is after a few weeks. The only noticable difference I can come up with is I have pets and he doesn't. It's also worth nothing his launch PS2 didn't start having DREs until a few months after my PS2 (bought June 2001) came back from repair for them.

That's not even accounting for people who misinterpret what 'taken care of' means ("Of course we took care of the game system! Billy only dropped it in the toilet once!")

I can't blame Sony for not wanting to take the bill becuase of some enviromental problem out of their control. It's just like buying anything else expensive... you just have to pray you didn't get the lemon in the batch.
 
[quote name='munch']No, the PS3 is an amazing product and you're lucky you got a year. It's not like it breaks like the 360 does, yuk yuk.[/quote]

If by amazing, you mean amazingly EXPENSIVE, then yes it is. Here were are two years since launch and while the 360 has gone down in price, the PS3 has done so only at the expense of functionality. It's like saying 'here's this brand new car, that if you paid full price for it the first year it was out, you got all of the toys with it, but since you waited till it dropped a bit, we took out the radio, defroster and put all donuts on the car in lieu of real tires. Enjoy'.

[quote name='-GoodFella-']A longer warranty would definitely be great but 1 year is fine IMO. It's a console made by a company that specializes and has made consumer electronics for decades and knows how reliable their product is after proper R&D, unlike a certain software maker that can't get their console fixed after years on the market due to design flaws.[/quote]

I guess you never had a six month old PS1's laser die on you out of nowhere? Or a PS2 with Disc Read Errors? They're far from a perfect company when it comes to designing game systems. While some may retort that "I never had a dead laser in my PS1 or PS2 and I still have my originals", MANY DID and Sony was even SUED last gen over the PS2.

So, it's just Microsoft's turn, albeit they've really fucked up royally.

[quote name='mtxbass1']People pay much more than $400 for televisions and they often have 90 day warranties. I have a $2000 receiver that has a one year warranty on it. Where were you when the PS2 and original Xbox had 90 day warranties and came out for nearly the same price tag?

One year is completely fine for a piece of electronics, especially for something like the PS3 that has had a very minimal failure rate up to this point. Your friends consoles lasted 2 years? Good for them. My 360 died 3 months after I bought it. What's your point?

Do you complain this much when your car has a problem and it's out of warranty? You likely paid thousands of dollars for it and were given a 3 year warranty (or less if used). Where's your outrage there?[/quote]

Actually, the PS2 and Xbox both came out at $299.99, if I remember correctly. That's why my jaw just dropped when I saw the pricetag for the 360 and PS3 this gen. While it was almost 10 years since the start of the PS2/Xbox/GC gen when the 360 and PS3 released, a nearly 100% jump in price was just plain ridiculous and probably one of the main reasons why people seemed to gravitate to the Wii more.

As for the car thing, I buy beaters and run them into the ground. If they need a minor part or two but are otherwise reliable for me, then I get the part installed, since it is a regular part of owning a vehicle. Parts do break, but when the PS3 breaks it's $150 FLAT RATE(no matter what the fuck they do to it), plus once it's out of warranty you gotta shell out for shipping on TOP of that.

I'm sorry, but my mechanic looks at my car and tells me what's wrong and tells me what it should cost to fix it BEFORE I agree to pay ANY money. You're not telling me that if my BR drive dies on my PS3, that it's still costing Sony THAT much in manpower and parts to replace it. It's fuckin' ridiculous.

[quote name='lokizz']as long as there arent any issues that they knew about when the sent them out to be sold , the way the 360 was, i think the warranty is fine as is. side from having to reformat mine once its been a standup machine so far. if anything i wish the system had more games i wanted on it. wish we had more worthwhile dlc and psn games.

i guess my biggest wish would be that they released more ps1/2 games on the psn.
especially those hard to find for a good price games like rez or ico. or those games you may have missed out on like re outbreak 1&2.[/quote]

I had Rez and Ico already and I hated both games. I bought Rez from Hollywood Video for $10 or so and Ico new from Sears on clearance for $10 a couple of years back. They're not that hard to find if you look in the right spots.

As for the downloable PS2 games, I'd rather not pay twice to be able to play my old games. But until the PStwo stops selling, they will never work on software BC for everyone.

Final note: How did I know this was going to turn into a mainly 'Microsoft sucks and Sony are perfect and infallible' thread? Brand loyalty means squat to these companies, the only thing they want off of you is your money.

I'm just shocked Mana Knight didn't come in yet to defend them.
 
[quote name='shadowkast']source???

I bought mine at walmart when it came with $100 giftcard, so I payed whatever it was ($50 maybe) for an extended two years.[/quote]
This would be the one that applies to American Express: http://bit.ly/G2qam

Filing a claim with AmEx is easy compared to the Citicard Visa I have.
 
Last edited by a moderator:
I got the 2yr additional warranty from walmart. Was that a bad idea?

I remember my grandmother bought the sega genesis for $400 when it first came out. She still has the receipt. I bought my ps3 and xbox 360 for $400 each. Game console prices are not much different than what they were in the past. I personally enjoy my ps3 more than 360, yet my friend claims the sexbox is so much better in too many ways (even though he got the rrod after his warranty ended HA!)
 
Last edited by a moderator:
I got the two year warranty just so I can get the White PS3 when it comes out... it has been over two years now and no white PS3. Damnit sony.
 
[quote name='xsouthparkx']I got the 2yr additional warranty from walmart. Was that a bad idea?

I remember my grandmother bought the sega genesis for $400 when it first came out. She still has the receipt. I bought my ps3 and xbox 360 for $400 each. Game console prices are not much different than what they were in the past. I personally enjoy my ps3 more than 360, yet my friend claims the sexbox is so much better in too many ways (even though he got the rrod after his warranty ended HA!)[/quote]

You do know that the warranty covers the RROD for 3 years from purchase, right? If not, I'm sure you'll run right out and tell your friend just to be nice, right?

As for console prices being the same as they were in the past, look up the NEO GEO and I believe the TurboGraphix 16, those were both over the former standard $299.99 starting price for consoles.
 
IMO, i would buy the PS3 without a warranty, since i trust that it will last me a long time. And even if it breaks, i would go buy another one. Unlike the Xbox 360.
 
[quote name='IAmTheCheapestGamer']You do know that the warranty covers the RROD for 3 years from purchase, right? If not, I'm sure you'll run right out and tell your friend just to be nice, right?

As for console prices being the same as they were in the past, look up the NEO GEO and I believe the TurboGraphix 16, those were both over the former standard $299.99 starting price for consoles.[/quote]

Hmm. I'll tell him so.
And I'm not too sure if the sega console was $400. It could have been $299... I'll have to double check next time I visit.
 
[quote name='IAmTheCheapestGamer']
Final note: How did I know this was going to turn into a mainly 'Microsoft sucks and Sony are perfect and infallible' thread? Brand loyalty means squat to these companies, the only thing they want off of you is your money.

I'm just shocked Mana Knight didn't come in yet to defend them.[/quote]go away please....this thread was on-topic before you started to throw fanboy-battle bait out there:booty:

[quote name='outphase']This would be the one that applies to American Express: http://bit.ly/G2qam

Filing a claim with AmEx is easy compared to the Citicard Visa I have.[/quote]thanx....I was just curious. interesting though.

[quote name='xsouthparkx']I got the 2yr additional warranty from walmart. Was that a bad idea?

[/quote]Here's a story where the warranty rocked: I bought a gamecube with a two yr. bestbuy extended warranty. System took a shit and I had to exchange it. So I brought up to the counter the gamecube that came with the disc with the 4 zelda games on it. No Prob. When ringing it all up the lady said 'the price has dropped so you get $100 store credit' So, I picked up a new gamecube (silver!), 4 zelda games, new mariokart:double dash, and another title (don't recall).:bouncy: Not bad use of the warranty at all.

*I really don't know if this following statment is borderline fraud or not but:* I suggest cashing in on your warranty right before it ends for this reason. Price drops, and you receive the difference. Will I be trading in my BC 80gig (well 320gig now) for a newer SKU when my warranty ends??? ...1 year left, time will tell;)
 
[quote name='shadowkast']go away please....this thread was on-topic before you started to throw fanboy-battle bait out there:booty:

Here's a story where the warranty rocked: I bought a gamecube with a two yr. bestbuy extended warranty. System took a shit and I had to exchange it. So I brought up to the counter the gamecube that came with the disc with the 4 zelda games on it. No Prob. When ringing it all up the lady said 'the price has dropped so you get $100 store credit' So, I picked up a new gamecube (silver!), 4 zelda games, new mariokart:double dash, and another title (don't recall).:bouncy: Not bad use of the warranty at all.

*I really don't know if this following statment is borderline fraud or not but:* I suggest cashing in on your warranty right before it ends for this reason. Price drops, and you receive the difference. Will I be trading in my BC 80gig (well 320gig now) for a newer SKU when my warranty ends??? ...1 year left, time will tell;)[/quote]

I don't know if you're being sarcastic or not in saying I threw 'battle bait' out there, but I'm the least brand loyal person out there. I went from Atari to Sega to Sony to Microsoft(last gen for the Xbox AFTER I had a PS2 though) and back to Sony for this gen.

Besides which, I'm the person who started this thread and I KNEW people would have to come in and say 'huh huh 360 RROD' and other stupid shit like that. This site is getting more and more like Gamefaqs every day.

I go where the games I want to play are, but I still don't get why people feel they have to 'defend' their purchase and act like one system is SOOOOO much better than another.

As for the cashing in on warranties thing, I did that in 2007 or so just before my Xbox's 2 year PRP was up at Best Buy. I went in the day before Black Friday to cash it in, since I had just traded someone on CAG a buttload of guides for another Xbox and I no longer needed mine.

So, I got $150 back to spend on whatever I wanted(PStwo slim) and I was out the door, simple as that.
 
[quote name='munch']No, the PS3 is an amazing product and you're lucky you got a year. It's not like it breaks like the 360 does, yuk yuk.[/quote]

:roll: *cough* fanboy *cough cough* .... :hot: shocker!
 
:whistle2:#Sorry IAmTheCheapestGamer. I noticed that didn't come off too sarcastic now that I re-read it. I know this is your thread and I'm sure the last thing you want it to turn into is another 5+ pages of fanboy battles......I feel ya on the gamefaqs comment as well. Again, my bad bro.
P.S. No fanboy here but to defend my sig.....I just thought it was a hilarious comment, that's all.

EDIT: Thanx though, you made me pull out my warranty stuff to see when it expires. I bought the walmart Product care plan (they only offer two year)($300-$499.99 = $28.88) and it begins after manufacturer's labor warranty expires. Therefore resulting in a 3-yr warranty. So hell, my walmart plan hasn't even started yet....I'm sure there will we a cheaper/better SKU in 2yrs down the road for me to take advantage of.
 
Last edited by a moderator:
Once you trade in your ps3 system from walmart can you buy extended warranty for the new one? I assume you get another year from sony when you replace the console.

And I enjoy both my xbox and ps3 systems. The fact that my friend who happens to be a microsoft addict who only buys m$ consoles had the rrod gave me a chuckle.

Sorry if I made it seem like I was PS3 only :whistle2:#
 
[quote name='xsouthparkx']Once you trade in your ps3 system from walmart can you buy extended warranty for the new one? I assume you get another year from sony when you replace the console.

And I enjoy both my xbox and ps3 systems. The fact that my friend who happens to be a microsoft addict who only buys m$ consoles had the rrod gave me a chuckle.

Sorry if I made it seem like I was PS3 only :whistle2:#[/quote]
Not sure about walmart, but with best buy. Once you use the warranty, it's gone. So say you use the warranty in the first week. That's it. But I'm pretty sure you can buy a new plan for the new system. If not, I think people would do return/repurchases. They always want your money so of course their going to offer it. And yeah, just register the new systems serial number, etc. and you will get the sony 1 yr. again.
Bestbuy always offers me a warranty on games. I never listen too closely but it's like $3-5. No thanks.
 
I would have said that a 1 year warranty was sufficient until today. I was playing COD4 and the game froze then the PS3 shut off. Now it won't turn on. I try to turn it on and the power light goes green, then it beeps and then it shuts off and the power light blinks red. I think it's dead. This was a launch model that I bought on launch day at EBGames in Nov 2006.
 
[quote name='cheapfrag']I would have said that a 1 year warranty was sufficient until today. I was playing COD4 and the game froze then the PS3 shut off. Now it won't turn on. I try to turn it on and the power light goes green, then it beeps and then it shuts off and the power light blinks red. I think it's dead. This was a launch model that I bought on launch day at EBGames in Nov 2006.[/quote]

I wish you the best, but be prepared to pay a flat $150 for repairs since it's out of warranty AND end up paying for shipping it to Sony.

That's what frustrates me so much about repairing home electronics items in general, is that the companies will typically want a flat fee BEFORE they even look at your item. Honestly, since Sony is the manufacturer of the system, it can't cost them anywhere near $150 PER unit to repair them.

I'm sure this is done the same with other consoles and electronics, but it seems like a ripoff since I've already looked into BR lens replacements and they run $80-90 at MOST.
 
I have no problem with Sony's offical 1 year warranty. For costly electronic purchase I usually buy from a place that offers good extended warranties (Best Buy, Toys R Us, etc.).

I bought my 60GB used, so no warranty. I really wish there was an option to buy extended warranties for used/out of warranty items. I've heard of too many 60GB owners who's systems "broke" after this most recent FW update (2.7). I won't update my console until the next update and I hear how the 60GB systems weathered the transition.
 
[quote name='ZCG']I have no problem with Sony's offical 1 year warranty. For costly electronic purchase I usually buy from a place that offers good extended warranties (Best Buy, Toys R Us, etc.).

I bought my 60GB used, so no warranty. I really wish there was an option to buy extended warranties for used/out of warranty items. I've heard of too many 60GB owners who's systems "broke" after this most recent FW update (2.7). I won't update my console until the next update and I hear how the 60GB systems weathered the transition.[/quote]

Actually, there IS an aftermarket warranty company which I've seen mentioned in numerous CAG threads before. Unfortunately, I don't recall the exact name of it at this point.

If any other CAG's know the one I'm talking about and happen to skim this thread, please let us know.
 
How could any rational person answer 'no' to this question? It doesn't matter if the product has a perfect track record with a vanishingly small number of failures reported. You always want more insurance for you buck.

This is like asking the average computer user if they wish they had better protection against data loss. Nobody with much experience ever feels 100% safe. It's just that there is a cut-off point for how much time and money you can sink intot he problem.
 
Actually that 1 year warranty is not set in stone. There is a thing called an implied warranty of merchantability in the U.S. legal system. It basically says an item that a consumer buys should last for a fair and expected usable life. For instance let's say you buy a new refrigerator that comes with a one year warranty and it fails after 13 months. Common sense would tell you that a new refrigerator should last well more than a year, no matter what the EXPRESSED warranty says. So in this case your legal recourse would be under the implied warranty of merchantability. What you would do is ask for repair for free under this law. If they refuse I would file a better business bureau complaint. If that does not solve the issue I would file a complaint with the FTC. If you raise enough hell and have a valid complaint they would likely just fix your console for free rather than deal with the FTC.

Also have you ever read the warranty statement at the back of the manual of whatever you have purchased? It also says in there that you may have more rights (for a longer warranty) that vary from state to state.
 
[quote name='surak']Buy with a credit card that doubles 1-year warranties. Instant extra year coverage.[/quote]

Again, if you have halfway decent credit it's never just a single year. Your best credit card will double warranties up to 12months, provided the original warranty was at most a single year. It's known as Extended Warranty Coverage for Gold and World[Elite] MasterCards . Visa's is called Warranty Manager Service.
 
It would be nice if it lasted longer, but I'm ok with it I guess.

I've had mine since day 1 and it still works perfectly.
 
I sure wish it was longer. Took great care of my 60GB. Gave it space and temperature in here is always good. Used it a lot, but no too much. Then I moved it off an HD tv to and SD tv. Video took forever to get back, annnd then it froze. Now I have to pay, what? 150 over the 500 initial to fix it. Gonna wait a long time before I can afford to play my PSTriple again.
 
Bought mine in 2007, so come this August the 60 GB will be 2 years old. Its been a great product and only gets maybe 10-15 hrs of use a week these days, sometimes ps2 games run a little loud.
 
[quote name='basilofbkrst']I sure wish it was longer. Took great care of my 60GB. Gave it space and temperature in here is always good. Used it a lot, but no too much. Then I moved it off an HD tv to and SD tv. Video took forever to get back, annnd then it froze. Now I have to pay, what? 150 over the 500 initial to fix it. Gonna wait a long time before I can afford to play my PSTriple again.[/QUOTE]

You know, the night I set up my PS3 after I got it back from Sony, it had issues with video too. The first time trying to play GTA IV after getting it back and the new FW update downloaded for the system I had no video on the screen at the opening of a new game of GTAIV(since I didn't backup any of my old saves).

After a quick reset and fumbling with the wires a bit though, it was fixed.

Let's hope it STAYS fixed though, but if not I have a 3 month warranty on the system now, so for now I'm ok if it breaks down.
 
[quote name='basilofbkrst']I sure wish it was longer. Took great care of my 60GB. Gave it space and temperature in here is always good. Used it a lot, but no too much. Then I moved it off an HD tv to and SD tv. Video took forever to get back, annnd then it froze. Now I have to pay, what? 150 over the 500 initial to fix it. Gonna wait a long time before I can afford to play my PSTriple again.[/QUOTE]


I just got back my PS3 last week after Sony had it for repairs. The first time I tried loading into a new game on GTAIV the loading screens came up fine but as soon as the game started all I got was a black screen. The sound was going, but the video was not.

After a quick reset and checking the wires all was well though, so I'm glad for that.
 
I bought mine from Amazon back in February. Is it still possible to buy their 2-year warranty or go anywhere else to get a warranty even though its been about 3 months since I bought it?

1 year is fine, but it wouldn't hurt to buy an additional 1 year or 2 year, just in case. I bought a PS 2 in '01 and it still works like a champ today. It's the fat one too. Playstaton 1 was a different story but I got a good 6-7 years out of it. So yeah, Sony's products are generally reliable, but it doesn't hurt to cover yourself, especially for such an expensive system.
 
You must log in or register to reply here.
bread's done
Back
Top