Been trying to price match this for over a week now. First they tell me I'll get a $20 plus tax refund ($49.99 to $29.99, obviously). Then, after several days, still no refund processed. Contact CS again. They say they are still waiting for the refund to be processed...
Finally, get an e-mail yesterday. $10 (plus tax) refund. Call them up and they tell me I only get $10 because I paid $40 for it and it was $30 on sale. Tried to explain that the game was $50, GCU knocked it down to $40, and my new price should have been $24 (again, with GCU) so my refund should be $16 plus tax. **CRICKETS**
Then, a whole lot of BS and excuses. Had to explain to them how GCU works, to no avail. Don't they even know what their own store policies are? Yeah, dumb question, I know.
But, but, you paid $40 and then it was $30, so you get $10. Also told at one point, can't price match and use GCU. Tried explaining that I'm not price-matching another store. It's their price, on sale. If I walked into a store and did a return/rebuy, it would be $40 return, and $24 rebuy. All I get on the other end is... but, but, you only paid for $40 and it was on sale for $30. (Bangs head against wall). Asked them how is it my GCU discount applies on the original purchase and return, but not the rebuy. **SILENCE**
ing clueless idiots.
If my closest BB wasn't 45 minutes away, I would have just driven to the store and done the actual return/rebuy and saved the hassle. What a
ing pain in the ass!!
Going to be real difficult to find a reason to keep buying any games from them after my GCU expires in September.