EA Origin Cyber Monday Now Live

[quote name='Zin_LG']I want Dead Space 2 PS3 for the Dead Space Extraction code, but $7 for shipping is too much.[/QUOTE]

Extraction doesn't come as a code but is inside the disc of Dead Space 2 unless you're talking about 360
 
They have horrible customer service and they refuse to cancel and order even if it hasn't shipped. It's ridiculous, the rep I had in chat offered nothing but repeatedly saying they can not cancel and to refuse shipment from UPS.
 
[quote name='SuppaMan']They have horrible customer service and they refuse to cancel and order even if it hasn't shipped. It's ridiculous, the rep I had in chat offered nothing but repeatedly saying they can not cancel and to refuse shipment from UPS.[/QUOTE]

I know exactly what you mean! EA has the WORST customer service, but if you're like me and persistent, just stay on the chat with them and keep arguing your point, just refuse to end the chat, cause they won't 99% of the time or they probably get in trouble.

I always end up with a percentage off code of some kind, and once I even got a FREE Mass Effect 2 PS3...
 
[quote name='Leilas_Dad']I know exactly what you mean! EA has the WORST customer service, but if you're like me and persistent, just stay on the chat with them and keep arguing your point, just refuse to end the chat, cause they won't 99% of the time or they probably get in trouble.

I always end up with a percentage off code of some kind, and once I even got a FREE Mass Effect 2 PS3...[/QUOTE]

The Rep disconnected from me. I filed it all under my case file. It's noted.


Funny you say that. The whole point was all I wanted to do was cancel so I could order more stuff from them and get free shipping on the order. And one of those games was ME2 for the PS3 since it's on sale for $9.99.

It's ridiculous, I'm literally saying cancel my order that hasn't shipped, or give me something here (free shipping, etc...mind you not in those exact words like a massive demand) and I will just gladly order more things without wanting to cancel my other order.

What do I get? An Indian guy who sits there and just repeats the order hasn't shipped yet, he won't cancel it, and then mentions wait for a tracking number (which literally made no sense) acted as if my situation was fixed by him and he disconnected.


I basically told EA work with me just the slightest bit and I will give you loads more money.

But apparently waiving the equivalent of $7 or just cancelling an order and restarting over (to which it would've qualified for free shipping without anything extra being done) isn't worth moving a few more products out of the warehouse and bringing in more revenue/sales.
 
I picked up the FAMILY GAME NIGHT 4 and the Double Pack, Shadows of the Damned, Alice Madness Returns, Portal 2, Sims 3 Pets, Dead Space 2, Rango, Crysis 2 and Skate 3 all for xbox 360. I'd rather buy a bunch of older games for this price then the amount I would have spent on the 3-4 newer games.
 
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