Just curious if this has happened to anyone else... it seems like it just started happening recently to me, and to a friend in the area as well.
Here's the deal... I call up EB or GS. I ask them do they have "xxx game". For instance, we'll say Shadow Hearts: From the New World, since it's one of the ones I used. Guy looks, says "Yea we have it", and I say "Cool, does it come with the box and the manual?"
Guy says "I don't know, but the game is flawless, it plays like new and has a 90 day return policy." I say "Ok, but does it have the case or the manual?" He then says "It would take me too long to find them, the game should be good enough since it's like new and has a 90 day return policy". Keep in mind this store is 25 minutes away, and I would like to take advantage of the buy 2 get 1 free with other stuff their store supposedly has in stock.
At this point, I'm kind of pissed, I've been in this Gamestop and you can easily find what you want in under a minute. I then tell him "Look, I'm 25 minutes away from your store, and I really don't want to drive up there to find some dvd only piece of garbage when I can just go down the street and get the game brand new for $5 more". He then says "Ok, fine, I'll look" and he comes back and tells me "Oh... I guess it was traded in game only". At which point I said some things and hung up the phone.
An EB I call at 8:40 pm tells me a game is in stock, but "We're closing and I can't find the case / manual, the game is flawless it should work fine". I know this store, it's pretty much dead all the time and there are 20 minutes until they close! I asked him if I called back tommorrow morning would the guy then be more helpful, to which he said "Probably".
I won't even tell you all the story of how a guy told me he had all three Shadow Hearts games, yet didn't have time to get the cases / manuals. A friend goes in there, not only did they not have cases / manuals for the games, they didn't even have 2 out of the 3 games.
Is this common practice now to push disc only games? I don't want to drop $35 - $45 on used games and have to waste gas to go up there because these employees are too unorganized / lazy to at least check on the condition of the games. Maybe this is just my area, but it's a weird coincendence that about 4 stores all pretty much refused to check on case / manual and just pushed a dvd only copy.
EDIT: I know these stores can get busy, but never once was I told "Hey, we're too busy right now, blah blah blah", it was always just them pushing the dvd only copy over and over. Felt like I was at Best Buy getting shoved a service plan down my throat. Anyways, there are always two people at EB / GS from what I've seen, one working and one not doing anything.
Here's the deal... I call up EB or GS. I ask them do they have "xxx game". For instance, we'll say Shadow Hearts: From the New World, since it's one of the ones I used. Guy looks, says "Yea we have it", and I say "Cool, does it come with the box and the manual?"
Guy says "I don't know, but the game is flawless, it plays like new and has a 90 day return policy." I say "Ok, but does it have the case or the manual?" He then says "It would take me too long to find them, the game should be good enough since it's like new and has a 90 day return policy". Keep in mind this store is 25 minutes away, and I would like to take advantage of the buy 2 get 1 free with other stuff their store supposedly has in stock.
At this point, I'm kind of pissed, I've been in this Gamestop and you can easily find what you want in under a minute. I then tell him "Look, I'm 25 minutes away from your store, and I really don't want to drive up there to find some dvd only piece of garbage when I can just go down the street and get the game brand new for $5 more". He then says "Ok, fine, I'll look" and he comes back and tells me "Oh... I guess it was traded in game only". At which point I said some things and hung up the phone.
An EB I call at 8:40 pm tells me a game is in stock, but "We're closing and I can't find the case / manual, the game is flawless it should work fine". I know this store, it's pretty much dead all the time and there are 20 minutes until they close! I asked him if I called back tommorrow morning would the guy then be more helpful, to which he said "Probably".
I won't even tell you all the story of how a guy told me he had all three Shadow Hearts games, yet didn't have time to get the cases / manuals. A friend goes in there, not only did they not have cases / manuals for the games, they didn't even have 2 out of the 3 games.
Is this common practice now to push disc only games? I don't want to drop $35 - $45 on used games and have to waste gas to go up there because these employees are too unorganized / lazy to at least check on the condition of the games. Maybe this is just my area, but it's a weird coincendence that about 4 stores all pretty much refused to check on case / manual and just pushed a dvd only copy.
EDIT: I know these stores can get busy, but never once was I told "Hey, we're too busy right now, blah blah blah", it was always just them pushing the dvd only copy over and over. Felt like I was at Best Buy getting shoved a service plan down my throat. Anyways, there are always two people at EB / GS from what I've seen, one working and one not doing anything.
ers.
). So, I walk to the counter, and ask the guy where the cases are for Ultimate Spiderman and Pac n Roll, and he tells me that I need to search for the cases, and if I don't find them, he'll have to sell them to me 'cart only' 
. Never did he offer to even help me look.
