Employees Of All Stores - Post Your Stupid And Funny Customer Stories - Part Cinco

[quote name='Ziv_Zulander']Fat people in motorized carts disgust me, they're supposed to be for the handicapped. Not the people who insist on eating buttered, bacon sandwiches in bed.[/quote]

Haha try working with one.

The guy had a private bathroom, because noone else would use the one he did.:whistle2:x
 
[quote name='camoor']Haha try working with one.

The guy had a private bathroom, because noone else would use the one he did.:whistle2:x[/QUOTE]

I worked with a woman, her stomach was so big that it would lean on the scale and she would end up charging $10 for bananas. I feel sorry for the supervisor that had to approach her about it, seriously how do you tell somebody that?
 
[quote name='Ziv_Zulander']Fat people in motorized carts disgust me, they're supposed to be for the handicapped. Not the people who insist on eating buttered, bacon sandwiches in bed.[/quote]

Buttered bacon sandwiches? Yeah, I think my heart just flinched after I saw that. Don't you lose years off of your life by eating just one?
 
I worked in a gamestop before. The Manager would make fun of the customers coming in and out everyday and we would pass gas in front of the game demo thingy.

Then a customer came in and was like. My child brought these games and spent more then what I pay for me apartment.

Then we were like. Hey the game it open you can't return it.

Then they were like. I am calling the police you tiffs.

Before I worked there I heard a manager drove there car into the window being fired the fact they could not get any reserves:roll:
 
[quote name='YoshiFan1']Kind of a minor incident but still got me annoyed- I was up at the register area and a customer ordered 2 balloons. It takes about 45 seconds to inflate and tie each balloon. Another customer comes up to the register, sees I am there and still rings the "please ring for service" bell, I ignore it because I am up at the register, a few seconds later she starts ringing it 5 times in a row. She then says "Is anyone up here?", with her looking right at me. I tell her I'll be with her in a minute. After the 2nd bell ringing, another employee yells to me and asks if I need help ringing. I told her no and I was ok. If this customer was going to be that rude, I was going to make her wait even longer[/quote]

Sort of reminds me of one time when I had to jump on the main register because the rest of the crew were doing other things. The Assistant Manager was handling a major delivery, a co-worker had to use the facilities, another one was running 10 minutes late due to weather and the last one was out for dinner.

So I end up taking the line, which has grown to about 6 people long, and I'm flying through all of them as fast as humanly possible without skimping a bit on customer service. Two people I was helping right before being called on the register tried to get in front of the entire line so I could run to the back and look for what they wanted. I already told them three times prior that I will gladly look for it the moment I'm available, which should be in about five minutes, maximum. If they wanted to wait or if they wanted to continue shopping elsewhere I would be glad to have it right behind the counter and ready-to-go by the time they got back. They wanted to hear NONE of that.

So, seeing as how I'm the only person on the floor, no one else is contactable (much less free) and there's about 30 other people in the store and loss prevention is a major issue, if I even think about going to the back it'll be my head on a platter. But no, the two start yelling and complaining and cursing quite loudly about what horrible service we have to the rest of the customers. At that point all I could do was ignore them and continue handling the line so.

Long story short, my co-workers eventually get freed up about a few minutes later and procure the item for the mouthy two. Unfortunately, they had to deal with me as their cashier. Do you really want to know how to make irate, fuming customers who cannot wait three minutes for an item because it's beyond your control? Be as nice as humanly possible and be sincere. I gave them my brightest smile, made sure that their item wouldn't break and would fit nicely in a shopping bag and wished them a great day. They left at least 5x as PO'ed than when they hit my register and the rest of the line kept remarking "wow, and you have to deal with people like that all day? How do you do it?!" for at least the next 15 minutes.

Sometimes you don't even have to be anything but sweet to get someone's goat. It's delightful ~and~ you can't be faulted for being personable. ;)
 
[quote name='gamegal']Then a customer came in and was like. My child brought these games and spent more then what I pay for me apartment.

Then we were like. Hey the game it open you can't return it.

Then they were like. I am calling the police you tiffs.[/QUOTE]
Then I was like. Learn how to tell a better story.
 
[quote name='gamegal']Then a customer came in and was like. My child brought these games and spent more then what I pay for me apartment.

Then we were like. Hey the game it open you can't return it.

Then they were like. I am calling the police you tiffs.[/quote]
nodoka.png
 
[quote name='gamegal']I worked in a gamestop before. The Manager would make fun of the customers coming in and out everyday and we would pass gas in front of the game demo thingy.

Then a customer came in and was like. My child brought these games and spent more then what I pay for me apartment.

Then we were like. Hey the game it open you can't return it.

Then they were like. I am calling the police you tiffs.

Before I worked there I heard a manager drove there car into the window being fired the fact they could not get any reserves:roll:[/quote]

Soooo...

What country are you from?
 
[quote name='Kapwanil']Sometimes you don't even have to be anything but sweet to get someone's goat. It's delightful ~and~ you can't be faulted for being personable. ;)[/quote]

Very smart policy.
 
[quote name='GrilledWitOnions']I don't understand, is that sarcasm? Do you prefer fullscreen? I mean if it's the OAR but in most cases, it's not, so...

what you wrote is pretty much my reaction to it :p[/quote]

Widescreen is preferred but to say that fullscreen is only for mouth-breathers? That's just ridiculous. I imagine camoor being an old lady with a poodle.
 
Another one put up a Noose and the store checker came in saw the noose and just turned around got back into her car then drove off.

Then I was like. Learn how to tell a better story.
Click to expand...

I am telling the truth. I was in the back warming up some marties when it went down.
 
A few hours ago, I was giving a customer change of $12.xx, a ten, two ones and some change. She studies the $10 bill for a minute and then asks me if I think the bill looks weird. I look at it, and it looks normal to me yet I offer to mark it with the counterfit pen we have (if the line we mark the bill with turns black, it's counterfit). It comes up as non counterfit but she still thought it looked weird. I didn't feel like arguing and offered to swap it out with another $10 bill in the register. Of course she wanted a different one.
 
I work at Amazon (the online store) and saw that some guy bought Madden 99 brand new for some high amount of money. I couldn't help but laugh.
 
[quote name='davo1224']Widescreen is preferred but to say that fullscreen is only for mouth-breathers? That's just ridiculous. I imagine camoor being an old lady with a poodle.[/QUOTE]

Sad thing is that most of the people who demand for fullscreen is "mouth-breathers" as you put it. At least from my observations they are.

Oh well. I look forward to the day they finally awake and realize what they have been missing out on. Its moments like that which really make hearing their whining about "those black bars" suddenly worth it in the end.
 
[quote name='YoshiFan1']Kind of a minor incident but still got me annoyed- I was up at the register area and a customer ordered 2 balloons. It takes about 45 seconds to inflate and tie each balloon. Another customer comes up to the register, sees I am there and still rings the "please ring for service" bell, I ignore it because I am up at the register, a few seconds later she starts ringing it 5 times in a row. She then says "Is anyone up here?", with her looking right at me. I tell her I'll be with her in a minute. After the 2nd bell ringing, another employee yells to me and asks if I need help ringing. I told her no and I was ok. If this customer was going to be that rude, I was going to make her wait even longer[/quote]

LOL That reminds me of the calendar stand I worked for over the holidays a couple years ago. The mall was opening earlier and earlier as Christmas approached, yet somehow there were people milling about already as much as 45 minutes to an hour prior to that opening time.

The one morning I get there, after having worked the night before from mid day almost till closing, and there's about 4-5 people waiting for me to open up. So, I open up all of the stand EXCEPT the register and proceed to sit on my ass behind the register until the other mall stores opened for the day. One lady in particular kept coughing and clearing her throat, as if to say 'I'm here and wanna buy my shit early and leave, cmon already', but I just kept sitting there and reading my morning paper until opening time.

Maybe I was a dick for doing that, but my boss only paid me from the time my shift started(mall opening) till whenever I was scheduled to leave usually. But I will say he did pay me for some overages here and there when I had to cover for the little pixies he kept hiring to work the stand, especially when he'd call me when the UPS guy showed up with 30 boxes weighing 25-30 lbs each, since those poor girls couldn't lug them around like I could I suppose.

[quote name='edavis0780']Buttered bacon sandwiches? Yeah, I think my heart just flinched after I saw that. Don't you lose years off of your life by eating just one?[/quote]

I wonder why Wendy's(which at one time promoted allowing healthier choices for their kids meals I think, right?)stopped promoting the Baconator or as I liked to call it 'heart attack on a bun'. Honestly, who needs that much greasy meat?
 
[quote name='IAmTheCheapestGamer']
I wonder why Wendy's(which at one time promoted allowing healthier choices for their kids meals I think, right?)stopped promoting the Baconator or as I liked to call it 'heart attack on a bun'. Honestly, who needs that much greasy meat?[/quote] SpongeBob: But it's good for you!
Squidward: Good for you? That thing is a heart attack on a bun!
SpongeBob: No, Squidward... I meant, good for your soul...
(angelic background and singing)
Squidward: Oh, puh-leeze... I have no soul!
(hellish background, Squidward has red horns, a pitchfork, and evil music)
Demonic Voice: Bwahahahahahaaa!
squidbio.jpg


Now I know I have no life. Before I just had a hunch.
 
[quote name='YoshiFan1']A few hours ago, I was giving a customer change of $12.xx, a ten, two ones and some change. She studies the $10 bill for a minute and then asks me if I think the bill looks weird. I look at it, and it looks normal to me yet I offer to mark it with the counterfit pen we have (if the line we mark the bill with turns black, it's counterfit). It comes up as non counterfit but she still thought it looked weird. I didn't feel like arguing and offered to swap it out with another $10 bill in the register. Of course she wanted a different one.[/QUOTE]

Was it one of the "new" 10s? I use the word "new" loosely because they've been out for quite a while... but I still get the occasional folk who go to hand me a 10 and stop, exclaiming "Hey! It's one of those new 10s- they look like Monopoly money, don't they?"

Some people- change 2 ink colors and suddenly they don't know ten from a yen... :roll:
 
*guy walks up with box for Call of Duty 3. Please note that it clearly says "Call of Duty 3" on the front and spine of the game*

Guy: ey yo, is this dat Call of Duty 2?

Me: No. That's the third one.

Guy: aw, fo real?

Me: Yes. That's why it says "3".

Sadly enough, true story.
 
[quote name='DuelLadyS']Was it one of the "new" 10s? I use the word "new" loosely because they've been out for quite a while... but I still get the occasional folk who go to hand me a 10 and stop, exclaiming "Hey! It's one of those new 10s- they look like Monopoly money, don't they?"

Some people- change 2 ink colors and suddenly they don't know ten from a yen... :roll:[/QUOTE]

Yeah it was a new one, and the second bill I gave her was also one of the new 10s, and she didn't question that one.
 
I work in a kitchen at pretty nice restaurant, all the staff wears uniforms, the Cooks and the chef all have those kickass White jackets (as do i) the waiters wear the apron at the waist and the burgandy shirt and khaki pants. The reason i mention this is because of one insane guy thinking he'd like to play a joke. Now all of us in the kitchen know each other very well, the waiters the bussers, the shift managers etc. we all know eachother and know whos who

Two weeks ago during the busy lunch hour, The kitchen was in a rush like always and many people and plates are coming in and out, When i notice something odd, Some strange guy wearing what looks like the standard uniform standing in the corner of the kitchen accept without the Restaurant emblem and apron, I was busy but i kept my eye on him while i was cooking. for a while he was just standing around, and i guess he got the ingenious idea to start picking up plates of food and walking out the back door, I followed him outside (While i was wielding a ladle to whack him with) and i see him handing out plates of food to a bunch of skater kids in parking lot, all having a good time STEALING THE CUSTOMERS FOOD!. so I walk back inside without the skater kids and strange guy noticing me and talk to the manager about it. He calmly tells me he's calling the cops and to just let the guy go unnoticed, luckilly the idiot still sticks around by then. Ten minutes later we have 15 punks and 1 giant douche being taken away by police.

Stay outta my kitchen
 
[quote name='YoshiFan1']Yeah it was a new one, and the second bill I gave her was also one of the new 10s, and she didn't question that one.[/QUOTE]

Bet she realized at that point it was a new 10 and was too throughly embarrassed to say anything else. Like the lady who tossed the wheat-back penny from her change at me, telling me to replace the 'Canadian penny'.

Here's a good one... lady buys paint, complains about price (different brand was on sale), goes back 'to check', then comes up to exchange for brand actually on sale. Now, for every cash return, there's this slip of info you gotta fill out that a lot of customers whine over. Since the difference she was getting back was only 35 cents, I told she could just fill in the name/signature lines and we'd be good.

So she says "OK..... so my name, right?"

:shock: .... what ELSE would you write down?!

Right up there with velcro lady... :lol:
 
[quote name='davo1224']"What's the difference between male and female plugs?"
"..."

Me realizing that they're serious

"Males have the pointy things and females have the holes."
"I don't get where they got the names from though."
"..."

:dunce:[/QUOTE]
have some homework due so of course I read this entire thread. Loved this one especially.
 
*casts revive on this topic*

Since I haven't contributed anything in a bit.... enjoy.

Me: Thank you for calling my store how can I help you?
Him: Do you have the new Eagles CD in yet?
Me: No sir. Its an exclusive at Walmart.
Him: I know that but when will YOU have it in?
Me: Most likely not until next year.
Him: So will you have it in after Thanksgiving?
Me: No. It will be an exclusive at Walmart until next year.
Him: Will you have it in during December?
Me: Sir... its an exclusive at Walmart.
Him: I'd like to know when YOU will have it.
Me: At this point of time I do not know. For right now its an exclusive at Walmart. We won't have it until their contract on it being exclusive runs up.
Him: So do I have to keep calling you to find out when?
Me: Sir, if you want the new Eagles CD now the only place it will be is at Walmart. I'm sorry there is not much I can do.
Him: Okay I'll keep calling. *click*
 
[quote name='Demolition Man']*casts revive on this topic*

Since I haven't contributed anything in a bit.... enjoy.

Me: Thank you for calling my store how can I help you?
Him: Do you have the new Eagles CD in yet?
Me: No sir. Its an exclusive at Walmart.
Him: I know that but when will YOU have it in?
Me: Most likely not until next year.
Him: So will you have it in after Thanksgiving?
Me: No. It will be an exclusive at Walmart until next year.
Him: Will you have it in during December?
Me: Sir... its an exclusive at Walmart.
Him: I'd like to know when YOU will have it.
Me: At this point of time I do not know. For right now its an exclusive at Walmart. We won't have it until their contract on it being exclusive runs up.
Him: So do I have to keep calling you to find out when?
Me: Sir, if you want the new Eagles CD now the only place it will be is at Walmart. I'm sorry there is not much I can do.
Him: Okay I'll keep calling. *click*[/quote]

Wow. Just Wow.:roll:
 
Had some old lady with a gift card the other day. The worst thing about GC at Blockbuster is that if the card has $4.99 and I put $5 in for the amount to ue, it will decline and say there aren't enough funds. So I run the lady's GC, and it tells me that there is $0.40 on the card.

I explain it:
"It looks like there is only forty cents left on the gift card."
"I owe you forty cents?"
"No, I think whoever gave this to you accidentally gave you a used one, it only has forty cents available. Would you like to use that and pay the remainder?"
"So, the card is used up?"
"NO, the card has forty cents on it. I can use that and you can pay the remaining balance of $3.90."
"So I owe you forty cents?"

I hate hate hate old people.
 
Me: Hello, may I help you?
Customer: Do you have any blue discs?
Me: Um, you mean Blu-ray?
Customer: The hell is a Blu-ray?
Me: The new HD format from Sony.
Customer: Why would I want a HD format, I want a blue disc.
Me: What?
Customer: You know, those square shaped discs.
Me (in my head): >___<
Me: You mean floppy diskettes.
Customer: No, they aren't floppy, they are hard, blue discs.
Me (screw it, I'll just take him to the shelf)
Me: This way.
Customer: Ah yes, these blue discs.
Me: :wall:
 
i have one today was my 2nd day in bestbuy i asked a lady nicely " hello my name is sean how may i help you today" she
politely pointed to a camera she liked and i said one moment please let me get a person who knows where the cameras are
store so he looked and couldent find him he showed me how to look for the item in the RSS and it wasent in stock and it
wasent in transit so we went back to the lady and told her that she would simply have to order at bestbuy.com and all of
sudden she turn into a en bitch and was like well i need this camera now why dont you have it and then she was
ranting to her bf while i was standing there " no one every comes to us , this is why i never come here i was standing here
forever this is the worst cus service ever " when in fact im sorry lady we were busy it was packed it was a holiday and there
were sales going on and infact our bestbuy has gotton serveral awards for custumer service.
 
[quote name='BullzEyE']i have one today was my 2nd day in bestbuy i asked a lady nicely " hello my name is sean how may i help you today" she politely pointed to a camera she liked and i said one moment please let me get a person who knows where the cameras are store so he looked and couldent find him he showed me how to look for the item in the RSS and it wasent in stock and it wasent in transit so we went back to the lady and told her that she would simply have to order at bestbuy.com and all of sudden she turn into a fucken bitch and was like well i need this camera now why dont you have it and then she was ranting to her bf while i was standing there " no one every comes to us , this is why i never come here i was standing here forever this is the worst cus service ever " when in fact im sorry lady we were busy it was packed it was a holiday and there were sales going on and infact our bestbuy has gotton serveral awards for custumer service[/QUOTE]
For the love of god, USE PERIODS. Some elementary-level spelling and grammar lessons wouldn't hurt, either.
 
[quote name='BullzEyE']okay[/quote]Still no period ;) j/k

Look forward to hearing more horror stories from the front line of BB (with proper grammer and punctuation ;))
 
I was shopping (needed milk) and this fat woman in a motorized cart in line kept getting a card read error with her credit card. IDK what's wrong with people, I don't know if I've ever gotten a read error, and if I did, I immediately knew how to fix the situation: reslide the card. But wevery day at work I have people not understanding why the machine beeped at them, and then they slide the card ree-ee-aa-ll-y slow, to make sure it gets it. JUST SLIDE AT A NORMAL PACE MORONS. Why is debit and credit so hard for people to understand? I caught on within like a week.
 
I see a guy come in and start talking to one of the newer people in my department, he doesn't know everything yet, but he's a fast learner, but the guy apparently says that there is something wrong with his plasma tv and it keeps turning off. They get me and I go over to the exact same tv that he has and ask what the problem was.

Him: The tv keeps on shutting off about 10 minutes after I have it on.
Me: *thinking it was the cable* Did you make sure it was all plugged in, and through a surge protector?
Him: Yeah, it's all plugged in to my entertainment center.
Me: Ok, how do you have it all set up then?
Him: Well my entertainment center was built around the tv, so there's about this *holds up a quarter of an inch* space between the tv and the sides of the entertainment center.
Me: Yeah, I think it may just be overheating and shutting off so it doesn't fry itself.
Him: That's what the help line said; but that can't be, I left a big space behind the tv.
Me: Is it blocked by the tv though? Are there any Airholes?
Him: No, there's no airholes.
Me: Well, it does need proper ventilation to work, maybe drill some airholes?
Him: I can't do that, they really need to put it in the instruction manual that it needs ventilation
 
[quote name='sonderiaom']I see a guy come in and start talking to one of the newer people in my department, he doesn't know everything yet, but he's a fast learner, but the guy apparently says that there is something wrong with his plasma tv and it keeps turning off. They get me and I go over to the exact same tv that he has and ask what the problem was.

Him: The tv keeps on shutting off about 10 minutes after I have it on.
Me: *thinking it was the cable* Did you make sure it was all plugged in, and through a surge protector?
Him: Yeah, it's all plugged in to my entertainment center.
Me: Ok, how do you have it all set up then?
Him: Well my entertainment center was built around the tv, so there's about this *holds up a quarter of an inch* space between the tv and the sides of the entertainment center.
Me: Yeah, I think it may just be overheating and shutting off so it doesn't fry itself.
Him: That's what the help line said; but that can't be, I left a big space behind the tv.
Me: Is it blocked by the tv though? Are there any Airholes?
Him: No, there's no airholes.
Me: Well, it does need proper ventilation to work, maybe drill some airholes?
Him: I can't do that, they really need to put it in the instruction manual that it needs ventilation[/quote]

People like that are why there are dumb labels on everything

"warning coffee is hot"
"caution knife is sharp"
ipod.jpg


shirtlabelmom.jpg
 
My favorite is when we're closing down, lower the gate halfway, stick the standees so that there's about an 8" gap between them to enter the store, and turn the lights off, and then someone will inevitably walk up and say, "Are you closed?"

A couple good ones the other day were a 14 year old kid asking me how much a DVD was (with those two big, ugly yellow stickers indicating as such), then someone buying a game and, after being rung up, asking what system it was for.

EDIT: Ah, remembered the best one. Working at Gamestop one night, guy walks in and asks my SGA,

"Do you sell videogames?"

Pause.

He looks to the right, then the left, slowly and deliberately.

"Naw, man. This is a bookstore."

The guy nodded and left the store.
 
On my first day working at CVS, the manager did a refund for an old lady. The lady looked at the receipt and demanded more money for the refund. My manger looked at the receipt and proceeded to tell her that she used a $5 dollar coupon and that she only gets back what she paid for, not the extra $5 because she used a coupon. The old lady then repeats over and over, "That's not right." She then says she's gonna go to another CVS and try it there. C'mon, how dumb can people get? If you use a $5 coupon, you don't get that $5 back if you do a refund.
 
I am sick of people who don't know how to use the card reader either, and mind you I am just a customer! They hold up the line for everyone else with excuses like, "oh its different EVERYWHERE". I am not talking about a little hiccup with the card reader either, I am talking about people who stand there for 10 min trying to swipe the card. If your so stupid that you don't understand the card reader, then you don't deserve to own a credit card!
 
[quote name='SaraAB']I am sick of people who don't know how to use the card reader either, and mind you I am just a customer! They hold up the line for everyone else with excuses like, "oh its different EVERYWHERE". I am not talking about a little hiccup with the card reader either, I am talking about people who stand there for 10 min trying to swipe the card. If your so stupid that you don't understand the card reader, then you don't deserve to own a credit card![/quote]They do all say that "It's different everywhere!", and I always want to say, "Geez, everyone I've ever seen had English instructions, I've had no trouble understanding it, since, well, I speak English". I mean maybe they do things in different orders, but the little screen ALWAYS tells you what to do next. Idiots.
 
Yeah, I love it when they stand there like a dumb animal swiping the card backwards 10 times then hand me the card and say "You do it". Of course I love that "Every single one is different everywhere" excuse they give and when they ask "Which one is enter?" without noticing the huge green enter button.

Those stupid animals don't deserve to go grocery shopping, they should go back to foraging and scavenging.
 
Today someone complained about the color of our shopping bags. They are a dark brown color and you can't see through them. She wanted to know if we had any clear bags instead.

While ringing her up, she wanted a subtotal after every single item she bought. That is common unfortunately. At least a few times a month, I get a customer that brings up a basket or cart full of merchandise, and then after they get to around $10, $20 or whatever amount they want to stop at, they tell me to stop ringing up at that point. Is it that difficult to estimate a running total as you are picking out the merchandise?
 
[quote name='YoshiFan1']Today someone complained about the color of our shopping bags. They are a dark brown color and you can't see through them. She wanted to know if we had any clear bags instead.

While ringing her up, she wanted a subtotal after every single item she bought. That is common unfortunately. At least a few times a month, I get a customer that brings up a basket or cart full of merchandise, and then after they get to around $10, $20 or whatever amount they want to stop at, they tell me to stop ringing up at that point. Is it that difficult to estimate a running total as you are picking out the merchandise?[/quote]

Unfortunately, yes. For some people basic arithmetic might as well be string theory.
 
[quote name='YoshiFan1']Today someone complained about the color of our shopping bags. They are a dark brown color and you can't see through them. She wanted to know if we had any clear bags instead.

While ringing her up, she wanted a subtotal after every single item she bought. That is common unfortunately. At least a few times a month, I get a customer that brings up a basket or cart full of merchandise, and then after they get to around $10, $20 or whatever amount they want to stop at, they tell me to stop ringing up at that point. Is it that difficult to estimate a running total as you are picking out the merchandise?[/quote]

That's the only thing that my girlfriend likes when I go shopping with her: I keep a running total, with tax added in.:lol:
 
When I worked at a video store I'd have these two boys come in and shuffle around cases. I'd go to put things back and there would be whole rows alphabetically switched, or all of one big title stacked in a neat pile in the middle of some random section. I didn't like having to clean up after them, but it was my fault for ignoring what customers were doing in my store.
 
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