[quote name='brainstorm']i used to work at a baskin robbins...
anyway one night this guy comes in with his wife, and i approach them. he goes "do you guys have a bathroom for my wife to use?" we have one in the back, but its for employees only, so i tell him we dont, but mcdonalds which is next door has one. so he responds with "you know its illegal to not have a place to wash your hands if you sell food" mind u we have 2 sinks in the front...
anyway i get the rest of his order, and then i ask him if he would like anything else... he goes "are you gunna let my wife use the bathroom now?" so i kindly reply, "sir we dont have a bathroom" so he goes "oh yeah? well you can take this ice cream and shove it up your ass." so im kinda like whatever, ive dealt with a-holes before, but he keeps going with the name calling and whatnot, to the point where his wife got disgusted with him and went outside. so finally im like "youre a f'n a-hole" and hes like "what did you just say?" and gets all up in my face. i swear i have no idea why he didnt hit me, i was convinced i was bout to own his jaguar
but hes like "say that to my face like a man" so i repeat it. he goes "i shit bigger than you" and walks out...
"i shit bigger than you????" wtf is that hahahah
i got another one too:
one time this guy comes in and buys 2 cappucino blasts, one of our drinks. now we always try to "sell up," its part of the job. he asks for the large, we have 3 sizes, regular, large, and jumbo. so i go "you could get the jumbo for 50 cents more" so he goes "alright." anyway i make them and ring him up. it comes out to 9.98, 4.99 a pop. he goes "why is it an extra dollar, the board says their 3.99 a piece" i go "well i asked you if you wanted the jumbo, which i told u was 50 cents more because we dont put tax on the jumbo" and i offer to make them the large instead and charge him accordingly. he says "thats bull im a fireman, im pissed now i want a refund"
i respond with "im sorry but our store is not burning down, and im not authorized to give you a refund" so he threatens to bring a cop down. so im like "go ahead hes gunna tell you the same things i am"
anyway about 15 minutes, this guy walks in with a cop. the cop asks the problem and i explain it. anyway the cop turns to this guy whos absolutely FUMING and goes "hes offering you exactly what you wanted, and you're saying no" laughed it off and left. anyway, the guy left with no blasts and no money, i think he eventually called my boss cuz i gave him the office number and he got his money back...
some people are so retarted tho, and way too passionate about food...[/QUOTE]
I worked at Baskin Robbins for a couple of years. I love the people who would pay out of the tip jar; I usually don't mind if a customer is short a few cents and asks politely to take a nickel or something out of a tip jar, but I'd have customers who would pay for their entire ice cream cone by sticking their hand into the tip jar. I also had a customer one time who took the cup that held the tips after telling me that he thought that kids like me needed to learn that money wasn't free (I had the occassional tip stealer...but this guy supposedly wanted me to learn some moral lesson from it.) I also had a few people who would come in and practically taste every single flavor and then leave; I once had a woman come in, ask for 10 tastes of Mint Chocolate Chip, and then leave. Then you would get those people who would order a banana split and then yell at you for making them fat...good times.
In other news, a week ago, I had a customer come in with his broken PS2 wanting a refund. He told me he bought it a couple years ago when I asked him when he purchased the system. The guy went crazy on me when I started to explain our return policy, saying that since we sold sony's products, we obviously "endorsed" their faulty products and were scamming good customers. Another customer came to my aid, telling the guy that I was only an employee there and had no control over the store's policies and that if the guy was nicer, I would probably be willing to help him find the best solution to his problem. Too bad that didn't work...the guy got even more mad and started accusing me of "endorsing" EB Games by working there, which also meant I "endorsed" Sony's crappy products, etc (his favorite word must have been "endorse.") I got pissed and told him that I endorse the right of every person to make a living, that I endorse paying for my education, and that I am sure that if he had to choose between living on the streets (okay, fine, I was exaggerating a little to the guy since I'm sure I can find another job if I needed to, but I was really pissed at this point) or endorsing the policies of EB Games, he would endorse the same f*cking thing. The guy spit in my face and walked out. I really don't like certain people...