[quote name='TrumpetDan']They're still doing this? Ugh. I'm shocked the BBB hasn't come down on them for such a shady practice.[/QUOTE]
They haven't because this is legal. Don't like, don't buy. One thing people don't bitch about is that some "used games" are not used at all. These are games that are bought from Blockbuster, Best Buy, and other retailers brand new. The company is forced to sell these as "used" because of how they were acquired. The wrapper is removed and these games are sold as used. Most of these are old XBOX 360 titles, but a majority are DS games.
People forget this is the same company that will give you full value for your trade-ins even though you bring the disc only. No other company will do that (maybe Best Buy?). When I worked there, I recall people bringing their trash for trade-in. A 360 once came full of dead cockroaches. The owner said his console was sitting in the attic for 2 years.