[quote name='queefdemon']Has anyone here had issue receiving an item? I ordered 4000 microsoft points, they were shipped on sept. 21, but I have never received the card. Since I ordered that I have ordered 3 other items and received them within 2 days of the estimated ship date. i send trainn the support ticket waited, nothing happened no response, I then sent them an actual email about 4 days ago and still havent heard back from them. Let me know if this has happened to anyone. Thanks.[/quote]
Yeah, I had this problem a few weeks back. Had ordered a points card before Lego Batman, and got batman without ever getting the points card. I just emailed 'em a support ticket saying I never received my points card and it had been over the 7-10 business day time period (I also gave my address again, just incase they sent it to the wrong place the first time). They replied a couple days later and said they would check into the problem, and would send another card in the meantime. So, after a few days, I got it in the mail. No probs...just a little longer than expected.