[quote name='Skoalboy']I just quit, their service sucks really bad. I rented a grand total of 8 games in 2+ months, and 2 of them got "lost in the mail". I then tried calling them (it took apprx. 40 minutes to find telephone number through google), to be told that my account might be under review. Basically I took this to mean that they would continue to charge my cc but not ship out any games as there were 5 games that just came out that were in my cue and nothing was sent out![/quote]
Why didn't you just look on their site and click on Contact Us??
[quote name='greendayrulestce']Yeah, its under the very low category, it says the chances of it shipping are less than 25 percent I think. They probably found it easier just to do the next game in the que.[/quote]
Let me play the role of Cptn. Obvious. It's not a matter of it being easier, more a matter of that's how the run things. If they have no stock of the number one game in your que they'll go ahead and ship out number two in your que.
Pretty much they work in a way where you won't be without a game, it can be a bit annoying but they take into account that you have a list of games you WANT to play so it shouldn't matter too much which one you get sent to you. You're still playing a game you have chosen to play.
I've so far been insanely happy with Gamefly's service. When I rent games they come to be decently scratch free, when I buy games I get them for dirt cheap and I get a perfect condition case and manual. If I work my list right I usually get the game I want shipped to me.
I think my only annoyances were when they sent the 8th game on my list the ONE time.
And when I was trying to downgrade to a one game plan. I had turned in my game , it was in the mail an on it's way. I then the next day down graded. Thought everything was good until they went ahead and sent a second game and put me back to a two game plan. I found the only way to down grade was to empty out my list, send the game in and then down grade. Little annoying but not enough to make me cancel and lose my 10% discount on cheap used games.
