Gamestop Policy on gutted games..

Speaking about gutted games...I ran into the same problem last week at a GS not even close to me.

So, I see a copy of Xenosaga III at this particular GS (its the really small one in the Christiana Mall, Delaware) for $29.99. I'm thinking...not a bad price and I haven't found it at any other store. So, I purchase it...no problem right?

I bring the gutted copy to the counter (along with Luminous Arc). At first, the clerk was about to take the game out of the drawer and sell me the gut. I quickly stop him and tell him that I see two sealed (key word here!) copies in the cabinet behind him. He grabs one of them and a sealed Luminous Arc, rings me up and off I go not thinking to check my new swag as stuff behind the counter is usually sealed.

I get to my hotel that night and open up the games and lo and behold, the Xenosaga III I was sold new was not shrinkwrapped, it was not sealed. It was open, had a $39.99 sticker (dating back from 09/03/06) on it and a piece of tape to close the case.

WTF!? I particularly didn't mind since the game was still in good shape, but the case feels a little dirty. But, seriously, WTF? I was sold a "what was once" a gutted copy as new that was behind the counter and the store had a gutted copy for display. Then again...that particular GS was small, cramped and horribly organized.
 
You people really don't check your merchandise before you leave the store? I check my shit all the time before I buy anything from anywhere even fuking fast food.
 
[quote name='nonggame']Let's make a civil law suit out of EB/GS or whatever you called it, you know when many people complaint and make one big case out of it ^__^;[/quote] Gamestop was sued over this. You may remember back in the day (circa 2002) Babbages used to actually take returns of new games under the same return policy as used. They then resold as new. I thought it was pretty nifty that I could take the game back if I did not like it. Then the lawsuit occured and all of a sudden that policy ends and they change the wording on their return policy. I can't remember what exactly was added, but I seem to remember that it mentioned that "games may have been previously opened....", you get the picture..

As for the "GameStop Employee" who previously posted...Doesn't GameStop corporate forbid you from getting on boards and posting "as a GameStop Manager"precisely because of the idiotic comments you just made? Now that is a policy I can agree with in this case. Please let me know what city you are in so I can make sure I avoid at all costs.

As for everyone else. GameStop guts games, gamestop allows employees to checkout games and then resell them as new. I don't think this has changed in the 7+ years I have been shopping there. This is nothing new or anything else. You have the right to ask for a sealed copy. You have the right to make an informed decision and not shop there. Sounds like from the attitude of that manager you should never shop there again...I'm glad he didn't put a sticker on the gut, there are too many stickers anyway...He also should have taken back the game within the policy, or at least made a good faith attempt to get you a sealed copy. Barring that he should have given you your money back. And calling his DM is always the best policy.
 
I always get the jitters from gaming experiences at Gamestop, even without ebman2001 there working! No other store (or place!) on the planet gives me an amazing experience like Gamestop.

Gutted games sold as new, astounding trade-in prices, many clueless employees, even managers griping about customer's complaints and calling them assholes!... Gamestop is THE place to be if you're a gamer. Hell, didn't they used to air commercials that said something like that a while back? ebman2001 is a visionary for the game store industry.
 
I worked there, and all I have to say is that what everyone has said here is completely correct. I won't say that what they did was right, because I'd be lying. I'd like to say that I tried to be a good salesman by informing people if all we had left was a gut, however.
 
[quote name='Radioactive_Man']You people really don't check your merchandise before you leave the store? I check my shit all the time before I buy anything from anywhere even fuking fast food.[/quote]
Me too. I hate the gutting thing as much as anyone else, so I always ask up front for a sealed copy, and I ask to look it over before I pay. If they don't have a sealed copy I go elsewhere. I also ask to inspect the disc for any used game that I buy. In the distant past when I actually accepted a couple of gutted games, I found that they had scratches when I got them home - minor scratches, but scratches nonetheless. I don't care if it was scratched when an employee "borrowed" it, or when they stuck it in the sleeve, it's unreasonable to call a scratched game new.

Of course, I'm not shopping there at all now. I had a really bad experience at a GS about a week ago, and the DM didn't return any of my calls. I've dropped too much money on that chain to take crap from them. I'd rather pay a bit more elsewhere, and get decent customer service. (I know, that's not very cheapass of me. ;))
 
I remember this going on back then when funcoland was around too. They use to sale saturn, ps1 games that were display and didn't even offer to give me the case, told me to look for it for myself somewhere along the shelves.
 
[quote name='ebman2001']as a store manager of a gamestop/eb games i have to say this, listen im tired of hearing this crap, and ill spell it out for you guys right now so you have no more confusion of our policies.......ON NEW GAMES its 30 day return policy UNOPENED, 7 days to exchange it for the same game OPENED if defective.....the so called used persona that you speak of has never been played, simply put in an envelope or plastic jewel case (depending on the store), and put with the other "gutted" new games, hasn't been tampered with or missing any items....when we sell the last copy of a game we reverse the process, my store in particular will ask if you want it shrink wrapped or "stickered" shut to indicate its sealed for you in case its a gift.........if you want the game sealed up so badly then either A) reserve so its set off to the side for you or B) don't shop at my store cause honestly you people that think there hot shit and have to have there game sealed can go spend more money on your games and not get the gaming experience that we try to offer our customers

Sorry to be blunt but i had an asshole customer like him come in just this weekend not wanting to buy a used game wanted the new one, so i sold him the new one, he comes back an hour later telling me i sold him a used and charged him full price, after explaining it to him and not wanting to deal with a person that thinks he's better than everyone else i gave him his money back and explained to him again how it works with our stores, he just reinterated on how its used, guys, its open thats all it is, shrink wrap taken off.....and you wanna know whats funny, we sometimes get games shipped to us direct from the vendor (thats the guys that make the games) shrink wrapped as if we did it, when we didn't

And ill admit, we offer a policy to "check out" games at our stores, but if the employee returns it in unsellable condition they are required to buy the game then and there or basically be terminatted[/QUOTE]



As an employee of a Gamestop/EB Games, I'd appreciate it if you could avoid big blocks of text, use proper capitalization and grammar, and other such niceties. You do me and other employees of the company a great disservice by acting like you're still in middle school.

Also, please don't bother asking what GS/EB I work for, as I won't be revealing that information.

As to the problem of the manager in the OP, he was a douche. Call corporate, and let them know what happened. If you're unable to find the number, PM me and I'll get it next time I'm at work.

About the "gut" issue. Yes, it sucks. But, it's never *ever* going to change, corportate mentality would have to shift drastically for it to happen. The best you can do is complain about it when you get a gut copy, we do have the possiblilty of discounting the guts due to this issue. (About 10%, which typically puts it to used prices, but EDGE won't work.)

However, I must ask you to do one thing. Please pay attention. 90% of the customers just do not care if they get a gutted copy. If you're off browsing other stuff while I ring you up, I will believe you to be in the "don't give a shit" category.
 
[quote name='ebman2001']as a store manager of a gamestop/eb games i have to say this, listen im tired of hearing this crap, and ill spell it out for you guys right now so you have no more confusion of our policies.......ON NEW GAMES its 30 day return policy UNOPENED, 7 days to exchange it for the same game OPENED if defective.....the so called used persona that you speak of has never been played, simply put in an envelope or plastic jewel case (depending on the store), and put with the other "gutted" new games, hasn't been tampered with or missing any items....when we sell the last copy of a game we reverse the process, my store in particular will ask if you want it shrink wrapped or "stickered" shut to indicate its sealed for you in case its a gift.........if you want the game sealed up so badly then either A) reserve so its set off to the side for you or B) don't shop at my store cause honestly you people that think there hot shit and have to have there game sealed can go spend more money on your games and not get the gaming experience that we try to offer our customers

Sorry to be blunt but i had an asshole customer like him come in just this weekend not wanting to buy a used game wanted the new one, so i sold him the new one, he comes back an hour later telling me i sold him a used and charged him full price, after explaining it to him and not wanting to deal with a person that thinks he's better than everyone else i gave him his money back and explained to him again how it works with our stores, he just reinterated on how its used, guys, its open thats all it is, shrink wrap taken off.....and you wanna know whats funny, we sometimes get games shipped to us direct from the vendor (thats the guys that make the games) shrink wrapped as if we did it, when we didn't

And ill admit, we offer a policy to "check out" games at our stores, but if the employee returns it in unsellable condition they are required to buy the game then and there or basically be terminatted[/quote]

in b4 party van
 
This is why my manager and myself (Asst. Manager) left at the same time (among other annoying GS related reasons). The place fell to hell after we both left. I get paid more as a normal employee at TRU than I did as an Asst. Manager at GS. I have only shopped there 1 time since I left 2 years ago and that was to get Gears of War Collector's Edition when everyone else sold out. It is very easy to get the plastic cases with the inserts in them seeing as I have experience with that at TRU, it is not hard at all. They guy them so that "the employee can inform you more about the game" with all that outstanding knowledge we know the majority of their employees have. I can't stand GS anymore and won't shop there ever again if I can help it.
 
Hope you get your money back or the sealed copy you're looking for. GS is shit. This hasn't happened to me yet but that's because I only shop there once or twice a year and only for a used game..

Here's a solution. Don't shop at GS or EB.
 
This store just makes no goddamn sense. Unfortunately, in the case of many niche titles and exclusives, it's the only place to go. And soon it will be THE only place to go in many areas if you want anything more than a year old. It's really unfortunate.

The truth is 90% of GameStop employees could be replaced by a vending machine. Tell the machine what you want, it vends out the game, you put your trade ins in a slot, it scans them, and you give it your money. I'd really prefer it was done this way.

Digital Distribution will kill them off in the next 20 years, hopefully.
 
I was forced to go to Gamestop last weekend because one of my friends gave me a gift card to pay me back for the $10 copies of RE4 and Kingdom Hearts (both non-GH) I had bought for her the day before.

I bought Picross, and received a new copy.

They still suck.

Basically, like many CAGs, I only set foot inside a GS when no other store has the game I (or one of my friends) am searching for.

There is a fairly decent GS (STILL CALLED EB!) on the west side of Evansville down the street from the Game Crazy with the hoarding asshole managers -- it's where I bought Clubhouse Games.

Book Broker still beats the hell out of them though.

...sailorneorune, KY CAG who spies on the Indiana Deals Thread...
 
[quote name='Pookymeister']Like everyone else, this always got to me.
Toys R Us gets the display copies, why can't GS?
[/quote]

i think in technicallity TRU buys more games than gamestop does, and thus they get the display boxes. and also probably because they pay for them (i dont believe they are free).

if you look at a game like persona 3, see how many new copies that the store have. i bet you just a handful and those handfuls are preorders. with probably 3 more to spare for walk-in customers. they wait usually until someone decides to trade the game in.

i went to a ebgames in connecticut once and saw gutted new copies of Tales of Phantasia. i was shocked to see them opened all their 15 or so copies of the game and placed on the floor, selling at $15 a pop.
 
I haven't bought anything in a GS/EB since Katamari Damacy was new (it was sealed, not gutted).

I'd rather take my chances on ebay (and I hate ebay)
 
[quote name='ebman2001']as a store manager of a gamestop/eb games i have to say this, listen im tired of hearing this crap, and ill spell it out for you guys right now so you have no more confusion of our policies.......ON NEW GAMES its 30 day return policy UNOPENED, 7 days to exchange it for the same game OPENED if defective.....the so called used persona that you speak of has never been played, simply put in an envelope or plastic jewel case (depending on the store), and put with the other "gutted" new games, hasn't been tampered with or missing any items....when we sell the last copy of a game we reverse the process, my store in particular will ask if you want it shrink wrapped or "stickered" shut to indicate its sealed for you in case its a gift.........if you want the game sealed up so badly then either A) reserve so its set off to the side for you or B) don't shop at my store cause honestly you people that think there hot shit and have to have there game sealed can go spend more money on your games and not get the gaming experience that we try to offer our customers

Sorry to be blunt but i had an asshole customer like him come in just this weekend not wanting to buy a used game wanted the new one, so i sold him the new one, he comes back an hour later telling me i sold him a used and charged him full price, after explaining it to him and not wanting to deal with a person that thinks he's better than everyone else i gave him his money back and explained to him again how it works with our stores, he just reinterated on how its used, guys, its open thats all it is, shrink wrap taken off.....and you wanna know whats funny, we sometimes get games shipped to us direct from the vendor (thats the guys that make the games) shrink wrapped as if we did it, when we didn't

And ill admit, we offer a policy to "check out" games at our stores, but if the employee returns it in unsellable condition they are required to buy the game then and there or basically be terminatted[/quote]

You know, I honestly don't know why GS just can't sell new games that are sealed. Here's a news flash- it's not new if it's been taken out of the box! Even if it hasn't ever been played, if it's been taken out of the wrappping, it's not new.

And I would have thought that a store manager would have been able to spell...(reinterated)
 
[quote name='CaoPi']I remember this going on back then when funcoland was around too. They use to sale saturn, ps1 games that were display and didn't even offer to give me the case, told me to look for it for myself somewhere along the shelves.[/QUOTE]

I remember that. In fact, most of the time when I found the box on the shelf, they would say I couldn't have it anyway because it was the last one and they needed it for display.

MjC
 
i was looking for a second job last fall in preperation for christmas and wanted something easy and had an employee discount i could use so i applied at a close Gamestop. the starting pay at almost every retail store in my area is at least $7 an hour and the Gamestop offered me $5.15. i said no thanks and the manager tried to sell me on working there by talking up how nice it was to get to take home and play the display copies. i told her not interested.
 
[quote name='ebman2001']as a store manager of a gamestop/eb games i have to say this, listen im tired of hearing this crap, and ill spell it out for you guys right now so you have no more confusion of our policies.......ON NEW GAMES its 30 day return policy UNOPENED, 7 days to exchange it for the same game OPENED if defective.....the so called used persona that you speak of has never been played, simply put in an envelope or plastic jewel case (depending on the store), and put with the other "gutted" new games, hasn't been tampered with or missing any items....when we sell the last copy of a game we reverse the process, my store in particular will ask if you want it shrink wrapped or "stickered" shut to indicate its sealed for you in case its a gift.........if you want the game sealed up so badly then either A) reserve so its set off to the side for you or B) don't shop at my store cause honestly you people that think there hot shit and have to have there game sealed can go spend more money on your games and not get the gaming experience that we try to offer our customers

Sorry to be blunt but i had an asshole customer like him come in just this weekend not wanting to buy a used game wanted the new one, so i sold him the new one, he comes back an hour later telling me i sold him a used and charged him full price, after explaining it to him and not wanting to deal with a person that thinks he's better than everyone else i gave him his money back and explained to him again how it works with our stores, he just reinterated on how its used, guys, its open thats all it is, shrink wrap taken off.....and you wanna know whats funny, we sometimes get games shipped to us direct from the vendor (thats the guys that make the games) shrink wrapped as if we did it, when we didn't

And ill admit, we offer a policy to "check out" games at our stores, but if the employee returns it in unsellable condition they are required to buy the game then and there or basically be terminatted[/quote]

Sorry to be blunt, but you sound like a horrible manager and not a very bright individual.

Like anyone is going to take to heart the words of a manager who not only contradicts himself in his own rant, but also refers to his customers as assholes?

Guess what? Opened != new.
 
[quote name='gothamcentral79']i was looking for a second job last fall in preperation for christmas and wanted something easy and had an employee discount i could use so i applied at a close Gamestop. the starting pay at almost every retail store in my area is at least $7 an hour and the Gamestop offered me $5.15. i said no thanks and the manager tried to sell me on working there by talking up how nice it was to get to take home and play the display copies. i told her not interested.[/quote]

It's highly unlikely that you're going to find any mass retail store willing to pay you more then the federal minimum wage / state minimum wage. It just doesn't usually happen...
 
[quote name='spmahn']It's highly unlikely that you're going to find any mass retail store willing to pay you more then the federal minimum wage / state minimum wage. It just doesn't usually happen...[/quote]

i'm a sales manager at a mass retail store and the starting pay for just regular employees depending on experience is between $7-8. i have friends and family at other retail stores in the area and all start at $7. even the blockbuster video i worked at 2 years ago started at $6.75 back then. when i moved here 4 or so years ago and was actively looking for work i never found a place that started at less than $6.50 (hell even the fast food restaurants pay at least $6.50).

edit: just checked the minimum wage in arizona is now $6.75 which started in january.
 
I don't make much more than that, but working at a newspaper looks a hell of a lot better on a resume than flippin gamestop. I'd be ashamed to put that on an application.
 
[quote name='electronicmaji']sorry but WTF is tru?[/quote]

Toys R Us. ;)



I happen to be friends with several EB/GS managers, from different stores, in two different states.

All of the employees I know treat their store like a Blockbuster or Gamefly. There are arguments over who gets to take home that 'new' game first.

By time you pick up that last gutted copy of Bioshock today, rest assured that at least one employee had that thing in their 360 since last week and was working on acheivements.

If I open the game its used.
If Gamestop opens the game its new.

Makes no sense to me.

Opened & Played = Used.

Left the store and went to someones house to be played for a few days = Used.
 
Other than the extremely cheap used game (read: 5$ gba game thread) or the preordering of games for exclusive bonuses such as growlanser and persona, I try to avoid gamestop as much as possible.

Because I like to pay 34.99 for a DS game that has been opened and played yet is sold as new, that has MSRP of 29.99.... when another store down the street has the same game for 29.99 and its factory sealed.

If a game is opened and taken out of the case then its used, simple as that, try passing off a never played but shrinkwrap opened game on ebay as new... it just doesn't fly. I just thank god that amazon has free shipping and no tax on most purchases so I can thwart the evils of Gamestop by purchasing most of my products through amazon.
 
i wonder if you buy a sealed copy of the game then open it up infront of them and return it, i wonder if they'll actually take it back. its never been used, its new.. their argument would go right back at them.
 
[quote name='phear3d']i wonder if you buy a sealed copy of the game then open it up infront of them and return it, i wonder if they'll actually take it back. its never been used, its new.. their argument would go right back at them.[/quote]
Of course not! By that own Gamestop manager's quote within this thread:

[quote name='douche']ON NEW GAMES its 30 day return policy UNOPENED, 7 days to exchange it for the same game OPENED if defective[/quote]
So by his own statement, NEW GAMES are UNOPENED, but if YOU opened it you can only exchange it for the same game.
 
I actually think you cannot find sealed copies from Gamestop anymore. The last couple stores I visited had all of the games behind the counter opened with the games next to the case in an envelope. What's the problem? People walking behind the counter and stealing sealed games?
 
[quote name='ebman2001']as a store manager of a gamestop/eb games i have to say this, listen im tired of hearing this crap, and ill spell it out for you guys right now so you have no more confusion of our policies.......ON NEW GAMES its 30 day return policy UNOPENED, 7 days to exchange it for the same game OPENED if defective.....the so called used persona that you speak of has never been played, simply put in an envelope or plastic jewel case (depending on the store), and put with the other "gutted" new games, hasn't been tampered with or missing any items....when we sell the last copy of a game we reverse the process, my store in particular will ask if you want it shrink wrapped or "stickered" shut to indicate its sealed for you in case its a gift.........if you want the game sealed up so badly then either A) reserve so its set off to the side for you or B) don't shop at my store cause honestly you people that think there hot shit and have to have there game sealed can go spend more money on your games and not get the gaming experience that we try to offer our customers

Sorry to be blunt but i had an asshole customer like him come in just this weekend not wanting to buy a used game wanted the new one, so i sold him the new one, he comes back an hour later telling me i sold him a used and charged him full price, after explaining it to him and not wanting to deal with a person that thinks he's better than everyone else i gave him his money back and explained to him again how it works with our stores, he just reinterated on how its used, guys, its open thats all it is, shrink wrap taken off.....and you wanna know whats funny, we sometimes get games shipped to us direct from the vendor (thats the guys that make the games) shrink wrapped as if we did it, when we didn't

And ill admit, we offer a policy to "check out" games at our stores, but if the employee returns it in unsellable condition they are required to buy the game then and there or basically be terminatted[/quote]

First off, it's THEIR, not THERE. One is possessive, the other is NOT. Moreover, you are the typical asshole manager that has me steering clear of most Gamestop stores anymore, save for those where I got a bit chummy with the employees.

Let me explain the gamer mentality on here for you in one simple equation here. Hopefully, it gets through that thick skull of yours.

Opened/gutted=/=NEW

Let me explain that equation a bit more for you. Opened/gutted, even if it's NOT played and JUST a display copy does NOT equal NEW.

Oh and to the OP, even if you're SOOOOOO dead tired that you feel like you're going to pass out right there, it definitely helps to avoid this type of situation by taking the 10 seconds or so to CHECK your purchase BEFORE leaving.

I know I did this at least once, where they hadn't put the game I was buying into the case before leaving. I got ALL THE WAY HOME before I checked it AND it was right around closing when I was there.

So, I had to trudge ALL THE WAY BACK the next day and get the 'he's trying to get another copy for free' looks, while they checked their inventory against my purchase. Eventually they DID find out that they hadn't put the game in there and gave me my game, but not without alot of 'are you sure you didn't misplace it' looks.

5-10 seconds of checking time will NOT kill you, even if dead tired, to avoid hassles like this in the future.
 
[quote name='jer7583']The truth is 90% of GameStop employees could be replaced by a vending machine. Tell the machine what you want, it vends out the game, you put your trade ins in a slot, it scans them, and you give it your money.[/quote]

No way.

Can a vending machine hide 'hard-to-find' inventoried games in an employee drawer and refuse to sell them?

Can a vending machine pressure you to reserve the latest Madden, NBA, or because you won't find them on release day (wink, wink)

Can a vending machine deliver a quality gaming experience consisting of a store guaranteed to smell like a 13-year-old's armpit blaring out a poor man's version of G4TV while I search through grubby game cases trying to find a new game that is actually new?

I didn't think so.
 
I'm not sure if GS/EB does this anymore but they used to when selling the last gut copy of a game, after informing the customer that it was the last copy, had the option of using the "Open/Shop Worn" tag and take 10-15% off and basically sell it at the used price. That's what the good cashiers were supposed to do anyway.....YMMV obviously.
 
you really have towonder what piece of shit would buy a new copy in the first place. the used copy is alwayys cheaper only a complete retard would chose a more expensive one. used ones are the same as NEW DONT YOU GET HTIS!!! im a manager and im sick of stupid freakscomin up and saying is this used game in good condition?even if you buy it USED and it DOESENT WORK YOU CAN TRADE IT IN AND GET CREDIT SO WHY THE fuck DO YOU C ARE WHAT CONDITION it is IN?? damn i agree with you guys anyone who buys a new copy is an idiot.... used it where the deals are- if you want to buy $30 more for a copy of the same game go to wal mart you punks. and stay away from my store i have idiots like you who just look around at stuff and neve buy it in and im sick of wasting shelf space for you idiots to look at.
 
i was surfing on the net looking for reports about gamestop's record through BBB and found some interesting articles. they are good reads..

1) a guy buys a new game and finds a bug in the game, he returns it but the manager says no. i actually find this guys technique quite interesting, and might try it at GS if they said no to me.
http://blogs.ittoolbox.com/bi/confessions/archives/008833.asp

2) guy and his wife buys xbx live card not knowing it was missing a few #'s, or scratched off.
http://www.phillyfuture.org/node/3171

3) found this but its an old article:
I want to mention that gamestop.com does have an Unsatisfactory rating with the Better Business Bureau (www.bbb.org) with over 43 complaints in the last 3 years. 36 remain unresolved and are customer service related.
Click to expand...
thats gamestop.com, who knows how many for their B&M stores.
its here located all the way at the bottom.

4) probably the most interesting find is this one. back in feb of this year they tried to solicit themselves through the preorder calls. here
We hope you're enjoying your copy of Twiliight Princess, but if you're finished with it, why don't you bring it to the store and trade it in? We're willing to give you $35 in trade for your copy of Twilight Princess...."
Click to expand...
 
[quote name='phear3d']i was surfing on the net looking for reports about gamestop's record through BBB and found some interesting articles. they are good reads..

1) a guy buys a new game and finds a bug in the game, he returns it but the manager says no. i actually find this guys technique quite interesting, and might try it at GS if they said no to me.
http://blogs.ittoolbox.com/bi/confessions/archives/008833.asp

2) guy and his wife buys xbx live card not knowing it was missing a few #'s, or scratched off.
http://www.phillyfuture.org/node/3171

3) found this but its an old article:

thats gamestop.com, who knows how many for their B&M stores.
its here located all the way at the bottom.

4) probably the most interesting find is this one. back in feb of this year they tried to solicit themselves through the preorder calls. here[/quote]
so fu ckin what if we want to HELP CUSTOMERS by offering them store credit!!! you should be lucky we even due this for you guys. iuf not you guys would be stuck with shitty games clunking up your shelves and your moms would be yelling at you because you still live with them!!
 
[quote name='gamestopstoremanager']so fu ckin what if we want to HELP CUSTOMERS by offering them store credit!!! you should be lucky we even due this for you guys. iuf not you guys would be stuck with shitty games clunking up your shelves and your moms would be yelling at you because you still live with them!![/QUOTE]
Hey man, chill.
 
[quote name='nonggame']Hey man, chill.[/quote]

He's just pissed he forgot the password to the ebman2001 account earlier in the thread
 
i took the liberty and made some corrections and comments through your reply:

[quote name='gamestopstoremanager']so fu ckin what if we want to HELP CUSTOMERS by offering them store credit (you should actually read the article first before you reply. the compaints are about your so called customer service)!!! you should be lucky we even due (its actually "DO") this for you guys. iuf (if you mean?) not you guys would be stuck with shitty games clunking up your shelves and your moms would be yelling at you because you still live with them (very immature comment)!![/quote]

i guess this is why you are a manager at gamestop. give us your store number and location so we will not visit you. :)
 
[quote name='phear3d']i took the liberty to made some corrections and comments through your reply:[/quote]
if youwld fuc kin read what i say here is my original response to the topic!!! you really have towonder what piece of shit would buy a new copy in the first place. the used copy is alwayys cheaper only a complete retard would chose a more expensive one. used ones are the same as NEW DONT YOU GET HTIS!!! im a manager and im sick of stupid freakscomin up and saying is this used game in good condition?even if you buy it USED and it DOESENT WORK YOU CAN TRADE IT IN AND GET CREDIT SO WHY THE fuck DO YOU C ARE WHAT CONDITION it is IN?? damn i agree with you guys anyone who buys a new copy is an idiot.... used it where the deals are- if you want to buy $30 more for a copy of the same game go to wal mart you punks. and stay away from my store i have idiots like you who just look around at stuff and neve buy it in and im sick of wasting shelf space for you idiots to look at.
 
[quote name='gamestopstoremanager']you really have towonder what piece of shit would buy a new copy in the first place. the used copy is alwayys cheaper only a complete retard would chose a more expensive one. used ones are the same as NEW DONT YOU GET HTIS!!! im a manager and im sick of stupid freakscomin up and saying is this used game in good condition?even if you buy it USED and it DOESENT WORK YOU CAN TRADE IT IN AND GET CREDIT SO WHY THE fuck DO YOU C ARE WHAT CONDITION it is IN?? damn i agree with you guys anyone who buys a new copy is an idiot.... used it where the deals are- if you want to buy $30 more for a copy of the same game go to wal mart you punks. and stay away from my store i have idiots like you who just look around at stuff and neve buy it in and im sick of wasting shelf space for you idiots to look at.[/quote]

fuck you the only reason you would rather have us buy used games is becuase you make almost all the profit on used games but on new games you only make $5 so screw you.

and from now on everytime im in the mall im just gonna go into your stores play some demos for a half hour then im gonna go to the walmart next door and buy stuff from there.

ohh and thank you for not letting our "shitty games" sit on our shelves we would much rather trade them in to you guys for $4 store credit then have you guys resell the game for $54.99. and your used games arent even that much cheaper from the new ones. its a fucking $5 difference between new and used games so stop pulling numbers out of your ass like $30 difference.

wow that felt good to get out of my system
 
[quote name='wwe101']fuck you the only reason you would rather have us buy used games is becuase you make almost all the profit on used games but on new games you only make $5 so screw you.[/quote]
@$$Hole we try to make a great store for GAMERS not MONEY thats why its called GAMESTOP BECAUSE WE SPECIALIZE IN GAMES . we try to help you out but pieces of shit like you dont care. the true gamers dont care if a game is used they know its the smae thing so why would you buy new anyway only a f@ggot would buy new or a fu cker!!
 
[quote name='magiic']wow two jackass managers in one thread...must be our lucky day.[/quote]
hes ebman2001. shrike banned his ass but hes back!!

Join Date: 08-21-2007
 
[quote name='gamestopstoremanager']if youwld fuc kin read what i say here is my original response to the topic!!! you really have towonder what piece of shit would buy a new copy in the first place. the used copy is alwayys cheaper only a complete retard would chose a more expensive one. used ones are the same as NEW DONT YOU GET HTIS!!! im a manager and im sick of stupid freakscomin up and saying is this used game in good condition?even if you buy it USED and it DOESENT WORK YOU CAN TRADE IT IN AND GET CREDIT SO WHY THE fuck DO YOU C ARE WHAT CONDITION it is IN?? damn i agree with you guys anyone who buys a new copy is an idiot.... used it where the deals are- if you want to buy $30 more for a copy of the same game go to wal mart you punks. and stay away from my store i have idiots like you who just look around at stuff and neve buy it in and im sick of wasting shelf space for you idiots to look at.[/quote]

As much as I hate to respond to trolls with no knowledge of grammar. For some of us, the $5 is worth more than the stress of driving back and needing to explain to an incompetent employee such as yourself, that the game doesn't work, and then need to search for a decent copy. Keep in mind that with the condition most EB/GS accept games as trades and are willing to sell them, this process could easily need to be repeated 3 or 4 times. When you make a decent wage (which GS employees clearly do not), the time and stress is worth far more than the $5.
 
[quote name='phear3d']hes ebman2001. shrike banned his ass but hes back!!

Join Date: 08-21-2007[/quote]

Nah, shrike is just a powerless old man now. Like I said earlier, hes too frustrated that people here are educated(educated being the keyword - he is a gamestop manager after all) consumers that he forgot his password. ;)
 
[quote name='gamestopstoremanager']the only reason to buy new is if you preordered it in advance!!! otherwise your a f uckin idiot to pay more!! for the same game[/quote]

its actually better for people to buy new games from you guys. because you make very little money on them. thats why you carry less unless its another installment of Madden.

i mean youre not actually working at this moment are you? you need to "HELP" customers in your store. is that why you're suggesting that people buy used games? 90% of people on CAG knows you guys make more money on used games. are you gonna ask us if we have an edge card next and tell us we get 10% off used games as well?
 
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