How I became Nearly banned at my local Best Buy

Yeah I'll defintely be filing complaints and I kind of like that Age idea haha. Anyway, I have called Customer service and talked to them and they didn't really care.
 
OP, just an FYI.. when I worked in retail we were always told that the person who comes in and spends $20 a month is just as valueable as the person who comes in and spends over $1000 a month. So you don't need to be on a high horse because your dad spends _______ a minute/day/week/month there or anywhere.
 
How much you spend isn't very relevant, unless it's massive. Everything has a markup. Whether you bought a game, stereo, or a candy bar, they made money from your purchase, and they have hundreds of customers every day. The profit they gain from your dad's $3k purchases are a drop in the bucket compared to their daily net (let alone gross). You should emphasize that you are a paying customer & reward zone member. Don't tell them what you spend unless asked.

And stop flipping games for pennies. If you wanna make some decent money flipping shit, goto the dollar store, buy a bunch of kids books, toys & nick nacks, and flip those shits for $5 a piece. You may have to get a vendor's license if your local laws are strict, but you'll probably fall under the interstate commerce act (most areas will) which allows small-end trade.
 
A lot of people saying BB can refuse service for whatever reason they want seem to be forgetting one thing: THEY'RE CLAIMING HE'S COMMITTING FRAUD WHEN NO FRAUD IS OCCURRING.

The managers CAN get in deep shit for making up a reason that holds no ground to refuse him service as they're merely refusing service to ONE customer because they don't want him buying any of their clearanced games.
 
What I would have done was buy the game and a bunch of other games....... then returned those other games and keep the clearence game.....

Also, you visited BB everyday...... doesn't it cost gas to drive there?
 
[quote name='Tsukento']A lot of people saying BB can refuse service for whatever reason they want seem to be forgetting one thing: THEY'RE CLAIMING HE'S COMMITTING FRAUD WHEN NO FRAUD IS OCCURRING.

The managers CAN get in deep shit for making up a reason that holds no ground to refuse him service as they're merely refusing service to ONE customer because they don't want him buying any of their clearanced games.[/quote]

this

[quote name='eliter1']HAHA, Nice, they probably have a picture of you in the conference room. I wish I could be on the BestBuy wanted list.[/quote]

Please tell me your joking. Again wanted means your wanted by local authorities because you committed a crime and they need the publics help in finding you.
Banned means you cannot return to the store to buy stuff.
 
Yamas, don't listen to these fools bitching about you flipping. There's nothing wrong with flipping, and it can actually be a great way to rack up credit. The people on this forum act like you're selling crack to schoolchildren.
 
Back when I used to PM price mistakes at Best Buy routinely I had the feeling employees would recognize me more than a typical customer. I wonder if I was brought up in meetings? :whee:
 
This all sounds a little too incredible. Is that really all that happened? I find it quite odd that Best Buy wouldn't want their clearance product off the shelves. Is there anything that you aren't telling us? Did you do something to draw attention other than buying a lot of the same product?
 
No fraud here. That manager should not care what you do with the games once you BUY them from their store. Wow.

Best Buy customer service is pretty bad IMO.
 
[quote name='Rozz']Yamas, don't listen to these fools bitching about you flipping. There's nothing wrong with flipping, and it can actually be a great way to rack up credit. The people on this forum act like you're selling crack to schoolchildren.[/QUOTE]

Well said. I feel sorry for the people who have nothing better to do with their lives than bitch and cry about someone flipping a shitty game.
 
On another note, people bitching about the OP flipping need to quit acting like they wouldn't flip All-Pro Football 2K8 to make extra cash if they could.

Seriously, it's not like he was flipping copies of Marvel vs Capcom 2 or Shin Megami Tensei: Nocturne. It's a damn football game.
 
Food for thought.....

Best Buy is a 34 Billion dollar a year company... You not buying a game from them means precisely nothing.

Legally Speaking, According to the Proprietors Act, Any business of any type can refuse service to anyone providing it is not driven by discrimination.
- You buying the game with the specific intention of reselling them to EB or Gamestop. This makes you an independent reseller. Any time you trade in a game, you are signing an agreement with EB that constitutes a sale of that game from you, to them, making that game their legal property to which they can do what they want.. Best Buy's corporate policy is that they do not sell to resllers unless it is through their wholesale business channel ( see bestbuyforbusiness.com)
- Call 888 Best BUy all you want, but that particular manager was within his limits in terms of Company Policy, and the Law, so they will undoubtedly back up that manager, reguardless if your daddy is a cop or lawyer or whatever.

And Lastly, You can "Be on a Mission to hurt best buy" but lets be honest, no matter how big you think your dick is or how many people you think you know, unless you happen to be black and named Al Sharpton, the likely hood of getting any significant volume of people to pay attention to you is next to none.

Oh and by the way, you have wasted more time bitching on this thread about not getting your $5 dollars extra, that any money you would have saved is now lost.... How much time is yours really worth?
 
[quote name='kwallac00']Food for thought.....

Best Buy is a 34 Billion dollar a year company... You not buying a game from them means precisely nothing.

Legally Speaking, According to the Proprietors Act, Any business of any type can refuse service to anyone providing it is not driven by discrimination.
- You buying the game with the specific intention of reselling them to EB or Gamestop. This makes you an independent reseller. Any time you trade in a game, you are signing an agreement with EB that constitutes a sale of that game from you, to them, making that game their legal property to which they can do what they want.. Best Buy's corporate policy is that they do not sell to resllers unless it is through their wholesale business channel ( see bestbuyforbusiness.com)[/quote]
The problem here is that they never said it was cause he was reselling. They said it was fraud, which is wasn't. While he may be a reseller, they mainly assumed he was and made up an excuse.
 
When you say you took the rest of the games up there to buy, are we talking 2-3 copies or are we talking 10-15 because that's a red flag right there and they should refuse to sell them to you. Maybe "fraud" was a poor choice of words, but it seems pretty clear that you had every intention of reselling these games, which, again, would give them every right to not sell them to you.

Yes, their main interest should be to sell things, but when you do things like this it also devalues their own inventory, so as much as you think you're helping them by getting this stuff off the shelf, you're also hurting them by forcing a loss on said product and potentially a bigger loss in the future when the store 100 feet away is selling them at a further reduced price. Their main goal is to protect their assets, you're not exactly helping.

Plus, it doesn't help that you go in there and raise all the red flags alerting them to what you're doing. Either pick a busier time, since they apparently are so bored they have the time to pick you out of a small crowd or don't be so obvious.
 
[quote name='rapsodist']This is Best Buy we're talking about. I've been refused service there for much lesser reasons than yours. Best Buy managers are the dirtiest lying scum in all of retail.[/quote]

I think Gamestop employees/managers and Circuit City managers would take offense at that last comment, considering they seem to pride themselves on being the dirtiest, lying scum in all of retail. It's probably a 3 way tie.
 
[quote name='Redeema']
Yes, their main interest should be to sell things, but when you do things like this it also devalues their own inventory, so as much as you think you're helping them by getting this stuff off the shelf, you're also hurting them by forcing a loss on said product and potentially a bigger loss in the future when the store 100 feet away is selling them at a further reduced price. Their main goal is to protect their assets, you're not exactly helping.
[/QUOTE]

How does buying a lot of clearance items devalue their inventory? Forcing a loss? Again, how? The items weren't selling at a profit so they put them on clearance to get rid of them.
 
[quote name='eliter1']HAHA, Nice, they probably have a picture of you in the conference room. I wish I could be on the BestBuy wanted list.[/quote]

Ha Ha...hilarious.

WANTED : FOR BUYING TOO MUCH BB STUFF ON CLEARANCE
 
I find this especially funny because the Best Buy near me usually has two-for-one or B2G1 deals on their clearance games, and every time I've ever purchased one, the person at the register has tried to convince me to buy more ("don't you want another game for a discount? Another copy for a friend?"). I guess they should be careful what they wish for.
 
[quote name='karkyco']I think Gamestop employees/managers and Circuit City managers would take offense at that last comment, considering they seem to pride themselves on being the dirtiest, lying scum in all of retail. It's probably a 3 way tie.[/quote]

I guess things are different all around. My local GameStop managers are just clueless zombies more than deceitful and belligerent, and my local Circuit City managers have actually been quite courteous and helpful, outside of one terrible employee from 4 years ago.
 
they should've been happy to just get rid of the extra stock. it was a win-win situation, i don't see what the big deal is.
 
[quote name='rapsodist']I guess things are different all around. My local GameStop managers are just clueless zombies more than deceitful and belligerent, and my local Circuit City managers have actually been quite courteous and helpful, outside of one terrible employee from 4 years ago.[/quote]

Clueless zombies indeed, reminds me of Shaun of the dead! :lol:
 
[quote name='lordwow']I have little sympathy for flippers.[/QUOTE]

I have no problem with flippers...I never understood the anti-flipping mentality, particularly on low, low, low demand games. Who gives a rat's ass if he buys a thousand copies of that game and flips them...people are NOT lined up outside to buy it...there is no market on ebay for it, it is not rare, hard to find, or collectible...it's a mediocre game which can be purchased just about everywhere for next to nothing...Explain specifically how flipping this game is upsetting, bad, wrong...or whatever...
 
[quote name='wubb']Back when I used to PM price mistakes at Best Buy routinely I had the feeling employees would recognize me more than a typical customer. I wonder if I was brought up in meetings? :whee:[/quote]

I know I was brought up in a meeting between Gamestop employees in this district by their DM, since I was running around his district buying up pennied shit. :lol: Of course, it didn't help my case that I was a smart ass to the DM when he spotted me at a Gamestop salivating over their woefully behind pull schedule guide rack with stuff dating back 6 months or more and that I pointed out guides to him which were pennied just to watch him nearly have a stroke that they were on the shelf stillf.:D

So yeah, I'm surprised I'm not banned from my local Gamestops as of yet.
 
Idk how I'll fair when penny guide time comes. I imagine I'll face another banhammer. Anyway, while they did correctly figure out I was flipping. It's not reselling. Anyway, I've submitted the story to www.consumerist.com so hopefully I'll see something soon.
 
[quote name='yamas']Idk how I'll fair when penny guide time comes. I imagine I'll face another banhammer. Anyway, while they did correctly figure out I was flipping. It's not reselling. Anyway, I've submitted the story to www.consumerist.com so hopefully I'll see something soon.[/quote]

Ummm... Flipping is buying something and reselling it at a profit.... Making you a reseller.

Reguardless who the receiving party is, you still bought it, and sold it else where for 5.50 profit....

Is there any way to be more clear?
 
i wonder what type of manager training they do at bestbuy. but they shouldn't flat out accuse anyone of fraud specially if its a paying customer. they put stuff on clearance so that people will buy them or if they need room (believe me, they do this for products that DOESN'T move out of the shelves).. it shouldnt involve them asking why though you're a big jackass (no offence) for bringing all their copies in. you know you're asking for trouble if you do that, even if your logic is correct and intact. i would have just done maybe 5 at a time.
 
[quote name='yamas']Idk how I'll fair when penny guide time comes. I imagine I'll face another banhammer. Anyway, while they did correctly figure out I was flipping. It's not reselling. Anyway, I've submitted the story to www.consumerist.com so hopefully I'll see something soon.[/quote]

The Consumerist is filled with nothing but WHINEY RANTS about how the customer is always right, even when it's some douchebag bitch on her cell phone who walks away from the register in mid transaction to take a call and expects the cashier to wait for her call to be done before they can wait on the next person because she's SOOOOO fuckin' important.

I used to only go there for laughs because of all of the ridiculous claims being made in each tale of woe on there.

Oh and the Better Business Bureau is a crock of shit too. I did one of those lame 'do xyz offers, get abc prize' scams a while ago and the fuckin' company raised the amount of offers we needed to do in mid deal by 100%. The BBB said the 'dispute was fixed' and closed the case and that was it.
 
[quote name='IAmTheCheapestGamer']The Consumerist is filled with nothing but WHINEY RANTS about how the customer is always right, even when it's some douchebag bitch on her cell phone who walks away from the register in mid transaction to take a call and expects the cashier to wait for her call to be done before they can wait on the next person because she's SOOOOO fuckin' important.

I used to only go there for laughs because of all of the ridiculous claims being made in each tale of woe on there.

Oh and the Better Business Bureau is a crock of shit too. I did one of those lame 'do xyz offers, get abc prize' scams a while ago and the fuckin' company raised the amount of offers we needed to do in mid deal by 100%. The BBB said the 'dispute was fixed' and closed the case and that was it.[/quote]

Pot calling kettle, pot calling kettle...
 
[quote name='IAmTheCheapestGamer']Except that I don't just THINK I'm important, I KNOW IT!! ;)
[/QUOTE]

This sounds like it should be on a shirt in neon pink lettering with a picture of the Tasmanian Devil, or Tweety Bird in street-gang-esque clothing.
 
[quote name='Strell']This sounds like it should be on a shirt in neon pink lettering with a picture of the Tasmanian Devil, or Tweety Bird in street-gang-esque clothing.[/quote]

There's a store in a nearby mall that only sells clothing like that. It's an easy formula to pick out:

1. Popular cartoon character, with mean eyebrows
2. Thug/punk attire and gun or cigarette
3. Excessive Bejeweler and glitter usage
4. T-shirts only in XL+

I don't know how they're still in business but they've been there for 3 years.
 
personally i don't think it should have been a big deal to them on clearance games even if they do know you are reselling them. they obviously couldn't move the product themselves which is why the game got put on clearance to begin with. as for the flipping thing, if it were a title i think others would actually care to buy as well, i may have a small problem with it if you bought them all on the day they went clearance (trust me, we find out early), but if it is sitting there for a week or so and you buy them up, even if it is something others might buy, i personally wouldn't care myself since everyone had a fair chance at it.

back when i was working at TRU, we had this guy come in and spend like $500 on clearance games. we all knew what he was going to do with them and he asked for specific titles as well. the only thing that i had a problem with was when he asked some of us to check on games that weren't clearance (we had everything priced correctly) and when we told him that what the label said was the correct price, he decided he wanted us to open the glass case, pull out the game, check the price and then say he didn't want it simply because it was the price we originally said it was.
 
[quote name='IAmTheCheapestGamer']
Oh and the Better Business Bureau is a crock of shit too. I did one of those lame 'do xyz offers, get abc prize' scams a while ago and the fuckin' company raised the amount of offers we needed to do in mid deal by 100%. The BBB said the 'dispute was fixed' and closed the case and that was it.[/QUOTE]

BBB did a great job in claiming my $20 EB Games gift card when I bought Paper Mario.
 
[quote name='yamas']Idk how I'll fair when penny guide time comes. I imagine I'll face another banhammer. Anyway, while they did correctly figure out I was flipping. It's not reselling. Anyway, I've submitted the story to www.consumerist.com so hopefully I'll see something soon.[/quote]

I still can't believe the drama over this. It's a fooking sports game, who cares? Although, there is that odd NCAA basketball 2K3 for Gamecube that is "worth" a ridiculous amount, no idea why.

But really, Best Buy should be grateful that anyone would bother buying up outdated sports games, because 99% of the time the games are merely roster upgrades over the previous year, and worth next to nothing less than a month after release.

Now if it was, say, clearanced Atlus titles, I would be hardcore bashing you, OP, with the rest of the peanut gallery, LOL. You flipper, you.

Hey you never answered the question...exactly how many copies did you attempt to take up? Just a big ass bucket of them, or what?
 
[quote name='Strell']This sounds like it should be on a shirt in neon pink lettering with a picture of the Tasmanian Devil, or Tweety Bird in street-gang-esque clothing.[/quote]

LOL, coming soon, to a Chinese sweatshop near you, shortly thereafter being shipped to barrio clothing outlets (ala Santee Alley in downtown LA's garment district) and swap meets in east LA.
 
[quote name='karkyco']I still can't believe the drama over this. It's a fooking sports game, who cares? Although, there is that odd NCAA basketball 2K3 for Gamecube that is "worth" a ridiculous amount, no idea why. [/quote]

There was a low print run for the Gamecube version of that game. That's why it goes for so much.

But really, Best Buy should be grateful that anyone would bother buying up outdated sports games, because 99% of the time the games are merely roster upgrades over the previous year, and worth next to nothing less than a month after release.

Yeah, it does make me wonder what they do with all the sports games that don't sell. Do they send them back to the publisher?
 
[quote name='tangytangerine']There was a low print run for the Gamecube version of that game. That's why it goes for so much.



Yeah, it does make me wonder what they do with all the sports games that don't sell. Do they send them back to the publisher?[/quote]

Ah, thanks for the explanation for NCAA 2K3.

And they probably dump 'em right next to ET for the Atari, in a landfill in New Mexico, steamrolled and paved over. But that's only after they've been sitting on the shelf for 5 years, and clearanced out to 1.99 or less and STILL not selling.
 
[quote name='karkyco']Ah, thanks for the explanation for NCAA 2K3.

And they probably dump 'em right next to ET for the Atari, in a landfill in New Mexico, steamrolled and paved over. But that's only after they've been sitting on the shelf for 5 years, and clearanced out to 1.99 or less and STILL not selling.[/quote]

I figure the carpet in GameStops is actually ground up copies of used Madden, held together by the tears of the workers.
 
[quote name='rapsodist']There's a store in a nearby mall that only sells clothing like that. It's an easy formula to pick out:

1. Popular cartoon character, with mean eyebrows
2. Thug/punk attire and gun or cigarette
3. Excessive Bejeweler and glitter usage
4. T-shirts only in XL+

I don't know how they're still in business but they've been there for 3 years.[/quote]

They have those here too, and I commonly see people wearing them.




They look like that except they're in black and silver (glitter) and not color. They also have gangsta Homer Simpson and other cartoon characters, along with bootleg Scarface t-shirts that are of shitty quality.
 
[quote name='shrike4242']OP, I'd ask for the regional manager's name and info, though I'd call another BB in your area to get it. If they ask why you need it, tell them you have an issue with another store and don't think you'll get it from them.

Also, stores do have the right to refuse you service, so it is their powers to do it. It's a completely dick move, especially when you're moving clearance product out of their store. That gives them more space for non-clearance product, plus it's none of their concern about what you do with their items you're buying from them. Once it's purchased, it's not their concern unless you try to return it within their return period.

I'd talk with the RM / DM and explain the situation to them. If that doesn't work, call their main office and register a complaint. Again, it's in their powers to refuse you service, for any reason at all, so you might not get any love from them.

As someone suggested The Consumerist, that's an option, though I'd also toss a BBB complaint out there as well.

Unless the info changed semi-recently, here's their corp headquarters address and phone #:

Phone #: 612 291 1000

Address:
7601 Penn Avenue S.
Richfield, MN 55423

Also, here's their corporate relations phone # and address, also assuming it hasn't changed semi-recently:

Phone #: 888 237 8289

Address:
Best Buy
Consumer Relations
PO Box 9312
Minneapolis, MN 55440

And for amusement value, the BBB info on Best Buy:
http://www.mnd.bbb.org/commonreport.html?bid=7663&language=1[/quote]

Agreed.

OP, did you have any other issues in the past with them for any reason? It seems awful odd that they would do this just for 2K8 of all things. No offense, but it seems like there is more to this story than we know.
 
Threads like this are amusing because of the huge difference between responses which are mature advice grounded in obvious real-life experience and the retarded armchair/forum lawyering. ZOMG they sed you frauded!

Bonus points to the guy who can't differentiate between "allowed" and "aloud".

/trolling
 
[quote name='karkyco']Although, there is that odd NCAA basketball 2K3 for Gamecube that is "worth" a ridiculous amount, no idea why. [/quote]

Funny story, found the case for one at a Gamestop so I purchase it. Go home, and find out its a copy of NCAA Football 2K3. Return to find out that someone probably gave it to someone who purchased a copy of NCAA Football 2K3.


Back onto this topic, I don't like being decline especially when I drive out of my way to a store to purchase items (recent kmart experience). I'd rather be told we can't let you purchase any more after this transaction, than sorry we can't let you purchase that.
 
Reminds me of when people who got thousands of Monopoly Best Buy Bucks from sending away for them were accused of fraud and stealing to get them.

A few years ago Best Buy pennied out some old demo disc for PS2. They had 8 of them and I took them all to the register to use as spare PS2 cases. The cashier was on a power trip as well and called the manager over and said something that penny items are limited to 1 per customer. Then the cashier has the nerve to say to me, we are not a resale store as if I was buying them to resell. Yeah like anyone would actually buy an old PS2 demo disc for more than the penny they were selling it for. I know it's not the policy as I have been in that same store multiple times and bought more than 1 of a penny item since then and never had anyone give me a problem
 
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