[quote name='Dragonsbane']So im gonna be safe in the assumption that it is gonna be ok to order from there.[/QUOTE]
Yes. Very yes.
For the last year and a half or so, I've consistently placed orders with rightstuf- almost one a week- and I've been quite happy with the service. Out of dozens and dozens of shipments, I've had the following issues:
1- Had a package come a week late. This was at the same time our postman go tfreaked by our dog and quit delivering mail, though- seeing as a few other packages were also held up, I blame that.
2- Had one order cancelled from under me- contacted them, and apparently Viz told them to cancel the orders on the Ranma 1/2 2nd movie for some reason. I never got billed, so no biggie.
3- had a semi-defective copy of Shadow Star Narutaru vol 3- I say 'semi' cuz it played in about half the players I tried, the rest (including mine) skipped and froze. Exchange without a fuss- speedy too.
They have super customer service- you don't get form letters, it's always from a real person! I would say "I'd order from them again", but that's not right- I've got several open orders right now. So, I HAVE ordered from them again, and I'll continue to do so- about once a week.