[quote name='Shadowlink']Why are people having problems ordering 10k prizes? Is it for the people who are ordering a GPS?[/quote]
In my case, I completed a GP, or "Golden Puzzle", back when it was a feature of the Frequent Shopper site. When I completed the puzzle, I was offered a free 500 point prize with "no strings attached". This meant I could take the puzzle prize without having it count against my 180 day limit.
Flash forward a few months later. Frequent Shopper goes through a revamp, the GP option is taken off the site, and no one notices that the rules have been rewritten to cover FS's ass because FS does not inform us of the policy change.
And we're back to now, where people who completed the GP then are getting screwed out of ordering their prizes now because the prize they won then is getting counted against their 180 days when they were told it wouldn't.