[quote name='Thomas96']my issue is that I don't feel like I'm getting the messages, I don't hear people talking that much, its not clear, and I don't think I'm getting the entire message when people talk... its like its getting cut off. I was thinking that it might be an router issue, but I figured I'd try to upgrade the headset first and see if thre's an improvement.[/quote]
A lot of that is the fact that they are using cheap headsets.
You can tell when someone is using either a quality BT headset, or a wired USB one. Sound quality is pretty clear for the most part.