We have a lot of updates.
Previously, when sending out production updates, we made an attempt to segment the production emails based on actual purchase data. This seemed to result in a lot of people missing updates. In order to correct this, we're sending out this production email to all 90,000 mailing list subscribers in the hopes that this better connects updates with customers. Let's dive in!
First, please remember that you can get updates for products on our
Production Updates page. You can also check what the shipping team is currently shipping out at any given moment by watching the
Shipping Room page (though this may not be updated as frequently as normal when the shipping team is super busy).
WHAT IS ALREADY IN-HAND?
We have a lot of games in-hand that we are currently in the process of shipping out. Many of these games came in at the same time and the result is that we currently have about 80,000 orders to ship. It is going to take a lot of time to work through all of those, so please be patient as we get those things out the door! You may see other people receive their items before you, don't get worried! We ship our things out by sending the most common order combinations out first. For example, for Night Trap we had nearly 8,000 orders that contained just one copy of Night Trap and nothing else. Those 8,000 orders shipped first; meanwhile, orders that were more infrequent, like orders with Night Trap and other items, will ship out towards the end of our shipping cycle.
It's also worth mentioning that CEs - especially big ones like the Saturday Morning RPG CE - take a lot longer to ship than standard copies of games, so the total amount of time it is going to take to ship out all 46 of the in-hand items, is pretty staggering.
Please bear with us as we get all this stuff out! We have a core team of four shipping staff - so they're being pushed to the limit right now!
So what do we currently have in-hand and ready to ship?
Collector's Editions:
- Night Trap
- Saturday Morning RPG
- Cosmic Star Heroine
- Tribute Treasure Box
- Slime-San
- Super Hydorah Vita
- 2064
- VA11 HALL-A
Vita:
- Antiqua Lost
- Super Hydorah
- MUSYNX
- Xenon Valkyrie+
- Exile's End
- VA11 HALL-A
- 2064
- Phantom Breaker
- Hue
- Gunhouse
- Cosmic Star Heroine
- Salt & Sanctuary (not pictured)
PS4:
- Magicka 2
- Volume
- Escape Goat 2
- Cosmic Star Heroine
- Thumper
- Antiquia Lost
- Toto Temple
- Iron Crypticel
- Splasher
- Observer
- Kingdom
- MUSYNX
- Xenon Valkyrie+
- Exile's End
- Hue
- Phantom Breaker
- Bastion
- Gunhouse
- Late Shift
- Salt & Sanctuary (not pictured)
Switch
- Flinthook
- Mercenary Kings
- Saturday Morning RPG
- Slime-San
- Night Trap
- Oxenfree
- Oceanhorn (not pictured)
All of these games are in-hand and are in the process of shipping out! Again, we want to stress that there are 80,000 orders to ship out so that will take us a while to get through but we're doing our best. If you ordered any of these games alongside a game that is not listed here, that order will not ship until that game comes in. Updates on outstanding games are below.
WHAT IS COMING SOON?
We have a ton of games that are ordered and have arrival dates assigned by Nintendo and Sony. Please note that these dates represent when we expect to have them in-hand, but depending on where our shipping team is on the previous 80,000 orders, these just get integrated into our current stack of outgoing orders. This stuff will likely not start going out the minute it arrives in, so please do not be alarmed if shipping on these doesn't start until days or weeks after the arrival dates noted here.
Switch:
- Yooka-Laylee - expected in-hand on the week of November 19th. CE expected mid-December due to retro cartridge arrival times.
- Kingdom - expected in-hand next week. Includes CE.
- Golf Story - initial 10,000 expected in-hand next week. CE still expected in January as noted on product page.
- Thumper - expected in-hand this week. Includes CE.
- Furi - cartridges in-hand now, final assembled product expected next week. CE expected mid-December due to SteelBook.
Vita:
- Bastion - will be in-hand on Friday, November 2nd.
- Senran Kagura Bon Apetit - will be in-hand on Tuesday, November 13th. Collector's edition will be ready the following week.
- Salt & Sanctuary CE - we will have these either late this week or early next week.
PS4:
- Salt & Sanctuary CE - we will have these either late this week or early next week.
WHAT HAS BEEN ORDERED?
We have placed orders for several games with Sony, but those games do not have a confirmed ship date from Sony. We expect that these will be received within the next 15 - 35 days. So we would say to expect us to have these in-hand
mid-November to early-December. Production times can be somewhat random, so it is hard for us to give you an accurate timeline on these, but there are no snags that will hit these listed products or cause delays.
PS4:
- Another World
- Narcosis
- Layers of Fear
- 8-Bit Adventure Anthology
- Dragon's Lair
- Defender's Quest
- Mages of Mystralia
- Dragon Sinker
Vita:
- Another World
- Defender's Quest
- Dragon Sinker
WHAT ABOUT EVERYTHING ELSE?
There are several games that are still outstanding for unexpected reasons. Each game will get an individual update here:
PixelJunk Monsters 2 (PS4/Switch) - The intention for this release was to create a final, archive-ready, release with all DLC and patches. The developer continued to patch the game based on player feedback and things were only 100% finalized as of two weeks ago. Our first attempt to submit a disc image to Sony failed due to slow load times during the install process (when the game was running from the disc). We had to fix that issue and resubmit. The latest disc image is being tested by Sony now. A final ROM for the Switch version has been prepared and we are just awaiting Spike Chunsoft's confirmation that the build is approved. We hope to be able to finally ship this game in December. If things seem like they will miss that date, we are going to, at our own expense, ship any items out that are held up due to PixelJunk Monsters 2 - so if you have either Tribute game or Saturday Morning RPG held up waiting for PJM2, we'll make sure you get those before the year is over. Sorry for the delay on this!
Dust (Switch) - The developer is attempting to secure the physical long-form ESRB rating but the ESRB's antiquated process is slowing things down. In order to get an account with the ESRB, a developer must mail in an application through snail mail. The developer sent off an application two weeks ago, but has not been granted access for ratings. If the ESRB does not respond by tomorrow, we are going to get the game rated through our account as a last resort. Once the rating is secured, there will be no roadblocks to getting this into production. We will update you again as things move closer to production!
West of Loathing (Switch) - The developer was sick for quite some time after the sale ended for the game and that caused a severe delay with getting the approval from Nintendo needed for production. The game is currently being rated by the ESRB and once that is done, we don't expect any hurdles to getting the game certified with Nintendo.
Broken Age (Switch) - We have submitted a label for the Switch cartridge and once that is approved, the game will be ready for manufacturing. We are completely on track for this title - no delays expected and we may even beat our estimated ship date!
Everspace (PS4) - We have had a nightmare of a time getting this game transferred over from BadLand Games. We're hoping that this situation is resolved and production will complete in time to get this title shipped in December. We're very sorry for the delay! This was a headache we not expect or predict!
THANK YOU FOR YOUR PATIENCE REGARDING ALL OF THESE PRODUCTS! WE SERIOUSLY APPRECIATE YOUR SUPPORT AND UNDERSTANDING.
LOL
percent this. As they’ve grown so quickly they’ve gone into the habit of over promise and under deliver, which is a cardinal sin of business you don’t break.
