That's actually been happening for a rather long period of time honestly, so not really anything to discover or find.
Missing shipment conversations while not common, have happened here as well, and is a regular discussion across many active threads within CAG. Damages and how stuff is sent is pretty much a part of those conversations as well, and can be found on any given day, in a particular thread most of the time.
I get the emails from LRG every time something goes live, haven't purchased anything from them in a while since it's all crap i'd never play..
Just started noticing that i'd get an email on Saturdays for the leftovers. (like the last 2-3 months, just never came here to see why)
Thanks for the insight. Perhaps it's just the people in my area that are apathetic. Is there a good way to escalate a missing package? I've tried the 1-800 number, but they eventually route everything through the local office. Once the issue is there, the guy calls once a day and says some generic "We'll have the deliveryperson check" rhetoric and close the case after about a week.
FYI for everyone.
Calling the local office has pretty much no accountability to anyone.
Calling the 1-800 number forces local management to respond. The system they have to clear out everyday is generated by the 1-800 number. If something is left open... they get their ass chewed out.
They have to do something, in the end the report has to have a response typed into it (can't be too generic or it alerts someone) It's not a check a box thing and it's done.
You can always talk with the carrier also,
just be nice.. cause like I said it could have been anyone that may have "delivered" it. The guy that comes out blaming right off the bat... gets told to call the 1-800 number cause i'm done with him.
Problem is as the consumer, you can't do much. The shipper holds all the cards.
If package is "lost" etc, call USPS first, also notify the shipper. If its not found, turn to the shipper and have them escalate it.
also FYI, if it's an Amazon package... make sure you complain to all Hell with Amazon
Amazon is relentless with USPS/FedEx/UPS. And they are pretty good about replacing the item.
USPS/FedEx/UPS doesn't deliver Amazon packages in Seattle now (I think thats the only place though) It may not be all Amazon, but most. Amazon hired their own drivers and are trying to do everything in house. (and in your house...)
Also FYI... If you live in an apartment complex, always go to the office there and talk with them about it as well.
Sometimes a resident who had it mis delivered to them takes it to the office. The office people are sometimes busy or only there certain times, and forget about it... I had an office give me a handful of small packages one day, that had been sitting in their office. I came back from vacation and figured they were mis delivered while I was gone. I then noticed the post mark on one of the packages was 17 months prior :shock:
They "forgot" about them.