Live Search Club Thread *NO MACRO/BOT/RETURN FRAUD TALK*

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[quote name='WarriorBlake']WOW! nice job finding the number (though calling his home phone may take it a bit too far):lol:.[/quote]

it's not his home phone, it's his public work number so it's not like you're harassing him. he wouldn't list it if he didn't expect to get calls related to his job.
 
[quote name='Gentay']For those who read my earlier post, I mentioned that I was still going to contact M$ about my missing zune even after they said I cheated. After five days of sending the new e-mail, (they replied to the one I sent on the 28th not the 24th...big surprise there), and it was the exact same e-mail that I received the first time (on the 23rd), even with new information that I placed into the e-mail.

The point, is that I have a feeling that they don't even read the e-mails they receive, they just have a bot that send out the, "you're cancelled". So, I'm still going to send daily e-mails, and see how many "you're cancelled" I can receive until mabe, I get a human response.[/quote]

Has anyone called the HQ #? Its worth a shot.
 
YAY Forums are back!

I need some advice. My LSC account is on the fritz. First, when I try to play a game, the security thing pops up, but shows no security code. Also, I cant change my avatar pic. Every time I try to, it directs me to a page that says, " An error has occurred, customer service has been notified." It has been like that since the forums went down and I still cant do anything. My question is should I contact the Help Desk and tell them whats going on? I'm 3k from my 360 and I dont want to give them an excuse to ban me and 0 my account. Responces are GREATLY appreciated.
 
[quote name='igotnodough']How long does it take to ship the controller? I ordered mine on January 18th. Thanks[/QUOTE]
I would say it takes about 3 to 4 weeks. I ordered one on Jan. 19 and it hasn't arrived either.
 
[quote name='WarriorBlake']YAY Forums are back!

I need some advice. My LSC account is on the fritz. First, when I try to play a game, the security thing pops up, but shows no security code. Also, I cant change my avatar pic. Every time I try to, it directs me to a page that says, " An error has occurred, customer service has been notified." It has been like that since the forums went down and I still cant do anything. My question is should I contact the Help Desk and tell them whats going on? I'm 3k from my 360 and I dont want to give them an excuse to ban me and 0 my account. Responces are GREATLY appreciated.[/quote]

I've had a different problem for around the same time period... every time I finish a game it comes up with a "communication error" and doesn't save the score. Next time I start it up, it's the same puzzle again.

From what I've read, it's a flash issue, and uninstalling and reinstalling flash helps... did that, hasn't changed a thing. Perhaps they've been having some sort of error?
 
[quote name='Jerry-kun']I've had a different problem for around the same time period... every time I finish a game it comes up with a "communication error" and doesn't save the score. Next time I start it up, it's the same puzzle again.

From what I've read, it's a flash issue, and uninstalling and reinstalling flash helps... did that, hasn't changed a thing. Perhaps they've been having some sort of error?[/quote]

I'm sitting on 30,600 something points on my first account, and for some reason, it won't accumulate any more points. :bomb:

I didn't uninstall flash, but I did clear my temporary files and cookies. That didn't help.

But then I set up a new account...yep, that one works fine.
 
I started doing this a couple weeks ago and quickly earned a controller. Question for those who've been doing this for awhile, is there a limit on ordering each item? I recall seeing something about it, but I just want to know if I could for sure get more than one controller.
 
[quote name='Frog Ribs']I'm sitting on 30,600 something points on my first account, and for some reason, it won't accumulate any more points. :bomb:

I didn't uninstall flash, but I did clear my temporary files and cookies. That didn't help.

But then I set up a new account...yep, that one works fine.[/quote]

to be so close to a 360 and not be able to get it would be tragic. have you tried from a diff comp?


[quote name='CouRageouS']I started doing this a couple weeks ago and quickly earned a controller. Question for those who've been doing this for awhile, is there a limit on ordering each item? I recall seeing something about it, but I just want to know if I could for sure get more than one controller.[/quote]

the website states it's one item per household. so far, only one guy has said that he got multiple contollers sent to the same place, i've tried and am still waiting on my order.
 
[quote name='KaydensMom']also, i got an email from them inviting me to install some live search club thing and it gives you 1,000 points as long as you keep it till march 28th. it supposedly turns itself off on that day. it's only open to the first 4000 peeps but here's the link. you need to have ie open for it to work.

http://www.searchtrialprogram.com/landing.aspx?campaignid=club[/quote]


I installed that then got paranoid about it and uninstalled lol.
 
Stupid "communication error" whenever i try and save my score. Seems like a lot of other people are getting this. At least i got my 360 order placed in, maybe they will fix the error, so i can get more crap.
 
so other people than me are experiencing problems with LSC? With me, its not just the games, my avatar cant be changed so its something with my account. I tried playing a game without signing in and it showed the security thing just fine. I think i'll give it another week before I send in a help ticket or if anyone has already sent one, any updates are welcome.
 
[quote name='KaydensMom']also, i got an email from them inviting me to install some live search club thing and it gives you 1,000 points as long as you keep it till march 28th. it supposedly turns itself off on that day. it's only open to the first 4000 peeps but here's the link. you need to have ie open for it to work.

http://www.searchtrialprogram.com/landing.aspx?campaignid=club[/quote]

I got the same thing, but didnt have a URL attached to it so I didn't do it.
 
Do you guys also experience the "Communication Error The server is not responding. Please try again later." message?
Communication Error
The server is not responding. Please try again later.
Click to expand...
Everytime I play any game, such as Flexicon, the same error always pops up. I can't somehow earn any tickets. I even tried logging in using the Live Search Toolbar to earn some tickets through searching but I can't seem to earn any.

I also tried logging in using different computers and browsers (cookies and cache emptied first) with updated Adobe Flash but the same thing keeps on happening. It's been more than 4 days since this first began to happen.

Anybody in here experience what I'm currently experiencing as well?
 
Hm... I ordered my 360 controller on te 27th on December... Should it be getting here soon? I never got a shipping Email... :/ My account is fine though >_>
 
[quote name='SuperSonic128']Hm... I ordered my 360 controller on te 27th on December... Should it be getting here soon? I never got a shipping Email... :/ My account is fine though >_>[/quote]

Should come in
 
Is nobody reading before posting?

The "Communication Error" was mentioned a page or two ago.

I've been unable to earn points on my account since Wednesday. But I started a new account yesterday, and that one works fine. So I'm a little bit concerned that this is some kind of accusation that I cheated with the first account.
 
[quote name='Frog Ribs']Is nobody reading before posting?

The "Communication Error" was mentioned a page or two ago.

I've been unable to earn points on my account since Wednesday. But I started a new account yesterday, and that one works fine. So I'm a little bit concerned that this is some kind of accusation that I cheated with the first account.[/QUOTE]
Ok. So many users are affected by this "Communication Error" thing. What seems to be the matter? I mean Frog Ribs's newly created account is not affected but the old one is. Is this 'account lockup' caused by Microsoft accusing users of cheating? No bots or hacks used on my part. All games were legit. What's the remedy to this issue?
 
[quote name='Frog Ribs']Is nobody reading before posting?

The "Communication Error" was mentioned a page or two ago.

I've been unable to earn points on my account since Wednesday. But I started a new account yesterday, and that one works fine. So I'm a little bit concerned that this is some kind of accusation that I cheated with the first account.[/quote]

I am not recieving the "Communication Error", but I cant play any of the games either around the same time you have been. To see if we got the same problem, try changing your avatar. If you get an error message, its something on M$'s end. The only solution I know of is to either wait for it to be fixed or create a help desk ticket in the Help section.
 
[quote name='Frog Ribs']I've been unable to earn points on my account since Wednesday. But I started a new account yesterday, and that one works fine. So I'm a little bit concerned that this is some kind of accusation that I cheated with the first account.[/quote]
exact thing happening to me with one acct giving the error but new acct works fine. also, i tried changing avatar like someone suggested and got " An error has occurred, customer service has been notified." finally, did anybody receive a controller during january? it seems like their fast shipping that lasted 2 months is over.
 
[quote name='WarriorBlake']I am not recieving the "Communication Error", but I cant play any of the games either around the same time you have been. To see if we got the same problem, try changing your avatar. If you get an error message, its something on M$'s end. The only solution I know of is to either wait for it to be fixed or create a help desk ticket in the Help section.[/QUOTE]
Aside from the issues that I have mentioned a while ago, I also can't seem to change my avatar as well.

When I tried changing my avatar, I encountered the following error message:
An error has occurred, customer service has been notified.
Click to expand...
So what is the root cause of these problems?
 
[quote name='cheap0']Aside from the issues that I have mentioned a while ago, I also can't seem to change my avatar as well.

When I tried changing my avatar, I encountered the following error message:

So what is the root cause of these problems?[/quote]

There is something going on in the site itself. What, I do not know. The next step would be to ask them directly.
 
My avatar changes with no problem...
Has anyone here gotten anything recently? I'm planning to finish getting the points for the Xbox as soon as my controller gets here... If it doesn't come, I'm not going to waste my time getting the other 13k. -.-
 
[quote name='SuperSonic128']Hm... I ordered my 360 controller on te 27th on December... Should it be getting here soon? I never got a shipping Email... :/ My account is fine though >_>[/quote]
I ordered the lx-3000 headset on the 31st of december and the vx-6000 on the 4th of December and haven't gotten either of them yet. :cry:
 
[quote name='WarriorBlake']There is something going on in the site itself. What, I do not know. The next step would be to ask them directly.[/quote]

I submitted a support request yesterday. I'll post whatever response I get.
 
As far as shipping anything from LSC, its a bit of a gamble. M$ and the company that they used to do this promo site is veeeeery stingy with giving people free stuff. All you can really do is order it and hope it goes through OK. Just be patient for at least 3 months then start the complain train :)

EDIT: congrats NY Giants for winning the Super Bowl. (not into football, but fyi for every1)
 
[quote name='WarriorBlake']As far as shipping anything from LSC, its a bit of a gamble. M$ and the company that they used to do this promo site is veeeeery stingy with giving people free stuff. All you can really do is order it and hope it goes through OK. Just be patient for at least 3 months then start the complain train :)

EDIT: congrats NY Giants for winning the Super Bowl. (not into football, but fyi for every1)[/quote] I had it tivo'd :(
 
well i hope LSC fixes this problem and just like warriorblake said, congrats for the Giants for winning the super bowl :D
 
MY friend and I have got a few orders in limbo right now,

Ordered:
Blue tooth keyboard mouse combo 12/11
controller 12/04
360 12/30

hopefully this stuff will be coming soon...or at least the controller and KB.
 
Here's the answer I got regarding the "Communication Error":

Greetings Live Search Club Participant:

Thank you for writing into Live Search Club and helping us to become aware of this issue. Over the past few days, few players like you, have been encountering this “Communication Error” when finishing a game, thus not accumulating tickets. We have also been experiencing issues with Flexicon and Chicktionary games not loading. Please be assured that these issues have not gone unnoticed. Check back soon as our development team aware of this and is currently working on resolving this issue.

Best Regards,

Live Search Club Customer Support
Click to expand...
 
[quote name='Frog Ribs']Here's the answer I got regarding the "Communication Error":[/quote]

We'll they're looking into it so its just a matter of waiting:cry:. Thanks for the update Frog Ribs:applause:!
 
[quote name='shaveice']Where's my 1/16 zune..

=0 =(

stupid guys should of sent me mah dam 2nd email so i can track that ish[/quote]

Dude, it hasn't even been 12 weeks yet, It takes a while. Just chill out, it will come.
 
[quote name='neverletthem']Dude, it hasn't even been 12 weeks yet, It takes a while. Just chill out, it will come.[/quote]

pft took em less than a month for my controller. should take less than a month for my zune. been less than a month :D

my precious... i want it *_*
 
[quote name='Frog Ribs']Here's the answer I got regarding the "Communication Error":[/quote]

yeah, thanks for the update, that's encouraging that at least they have some kind of email dedicated to dealing with it. i'm thinking they'll prob get their shite together sometime in feb. january is kind of a slack month cause the fiscal year is starting over, but in feb they should come through.
 
[quote name='Frog Ribs']Here's the answer I got regarding the "Communication Error":[/QUOTE]
Hopefully it doesn't turn out to be an error like on Seekadoo. They've known of that problem since some time last year and they haven't fixed it. I don't think it's really a priority for them. If you think about it, as long as you play and not receive your tickets, they still get the credit for the searches and you get nothing.
 
[quote name='CO_mommy']Hopefully it doesn't turn out to be an error like on Seekadoo. They've known of that problem since some time last year and they haven't fixed it. I don't think it's really a priority for them. If you think about it, as long as you play and not receive your tickets, they still get the credit for the searches and you get nothing.[/quote]

I'm the opposite. Once I get to the game, the security thing doesn't show anything at the beginning so I cant even play.
 
[quote name='shaveice']pft took em less than a month for my controller. should take less than a month for my zune. been less than a month :D

my precious... i want it *_*[/quote]

Yes, i know how you feel, waiting for something you want in the mail. With LSC, their shipping department isn't exacly deliver next day. I would wait the 12 weeks (aka 3 months) till i start worrying.
 
what i usually do with this stuff IE waiting forever for something to come, get occupied on something else, try that ds/gba game thats been gathering dust or try to get a 'free ipod' or something else to keep you busy.

lol but this time i cant even do that....im dying for that xbox
 
[quote name='jtokchain5']is there any new puzzles on LSC lately?[/quote]

None that I know. I havent been able to play any for about a week so I couldnt say.

I know when I finally order my 360, i wont be able to wait..well maybe I will since i will hopefully have SSBB by then XD. Then ill be busy for a while.
 
[quote name='Markn951']so i ordered a controller and the wired headset...but that was 2 weeks ago. how long do they usually take?[/quote]

it takes up to 3 months.
 
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