There is a local computer shop near my home, and I took my MP3 player to them to see if they could fix it. The audio was sketchy and I had to hold down the headphone jack to hear it clearly. The owner said that they could, so I left it there for them, explaining exactly what was wrong with the MP3 player. He said they could definitely fix it. He tells me it is going to cost $65, I said fine, as long as it is fixed I am going to be happy. A month later it is finally "fixed," I go and pay him and he hands over the player. I start to play and notice it is in the same exact shape as when I brought it to him. After some arguing he decides he is going to "fix" it again. Flash forward to yesterday (2 months later, these guys take way too long), I go in because he says it is "fixed." I have to end up taking the player home because the battery dead, after some charging I begin to listen to some music and find out it STILL has the same problem. I go back and we have a big argument, he had some customers around and finally said, "ok, come back tomorrow and I'll give you a check for your money." I said ok. I go in today, and he begins by saying, "you know what? I'm not going to give you a refund." In a nice cocky voice too. I said, "why not? You already promised yesterday." He then responded with, "Whatever, I'll see you in court." I said, "OK, I will and I'm going to make your life hard." I was walking out and he says he is tired of me being a "smart ass." I never said anything remotely considered, "smart ass" and I was sure to be as polite as possible throughout this entire ordeal. All this guy has done is treat me like a child and an idiot by talking down to me, I really can't stand him. This has pretty much ruined my day, and probably the rest of the week. Especially with all of the wasted gas from having to go back and forth from my home to his business, and now waste more time and gas by taking his ass to court.
I have his e-mail from his business card and was wondering if I could input it somewhere so that he gets so much spam that his tiny brain explodes.
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UPDATE
I called the regional director for the central florida are and found out he has multiple complaints filed against him from previous customers. The regional director talked to him about the situation and called me up later telling me that if it were him, he wouldn't leave the situation the way it is and give me a refund or fix the MP3 player. He then sent my case to some higher-ups in Atlanta who were supposed to call me back, but they never did. So, it got me nowhere. I am ultimately pissed that this douche has the history of screwing customers, yet I still wasn't able to get a refund or my MP3 player fixed.
So I am deciding to take things into my own hands. I was planning on posting all of the information on his business card as well as the information for the national office of these computer repair shops here and then having this thread promoted to the front page on digg, letting people call him/them or e-mail him/them letting him know how much their business practices suck. I was just wondering two things: 1. Will I get in trouble for posting the info on his business card? and 2. Will you guys here at CAG help me get this story promoted to the front page of digg? I would have done this sooner, but I have had to move multiple times. I just don't want this douche getting off scot free.
I have his e-mail from his business card and was wondering if I could input it somewhere so that he gets so much spam that his tiny brain explodes.
**************************************************************************************************************
UPDATE
I called the regional director for the central florida are and found out he has multiple complaints filed against him from previous customers. The regional director talked to him about the situation and called me up later telling me that if it were him, he wouldn't leave the situation the way it is and give me a refund or fix the MP3 player. He then sent my case to some higher-ups in Atlanta who were supposed to call me back, but they never did. So, it got me nowhere. I am ultimately pissed that this douche has the history of screwing customers, yet I still wasn't able to get a refund or my MP3 player fixed.
So I am deciding to take things into my own hands. I was planning on posting all of the information on his business card as well as the information for the national office of these computer repair shops here and then having this thread promoted to the front page on digg, letting people call him/them or e-mail him/them letting him know how much their business practices suck. I was just wondering two things: 1. Will I get in trouble for posting the info on his business card? and 2. Will you guys here at CAG help me get this story promoted to the front page of digg? I would have done this sooner, but I have had to move multiple times. I just don't want this douche getting off scot free.
