MS Extends Warranty To 3 Years

[quote name='coolsteel']I hear they send back voided warrenty 360's pretty fast[/quote] well we'll have to find out -_-
I am so pissed though!!
I coulda had a 30$ working 360 and i had to open it :(
 
[quote name='masterofdarkness']well we'll have to find out -_-
I am so pissed though!!
I coulda had a 30$ working 360 and i had to open it :([/quote]

Just wondering... once you opened it, how did you expect to fix it?

-Dr. Ugly
 
Your outta luck man. you break the sticker, thats system tampering. The reason you cant send it back is you #1 voided your warrnty and #2 people can copy games. Which is breaking the law. My friend copies all of his games off sites, tahts what all the ppl on the leaderboards top-tewenty do. Its a unfair rule to people who are loyal to the 360, but as they say "leave it to the professionals."
 
[quote name='PagingDrUgly']Just wondering... once you opened it, how did you expect to fix it?

-Dr. Ugly[/quote] Well I was thinking we could do a little bit of tampering with the drive, but i dunno..Do you think there is a way(besides shitty microsoft) to get it fixed. Do you think it's the 360 or the disk drive? Because all that happens is that it reads the disc as a dvd instead of a 360 games, sometimes it'll read it as a game but that 1/20 chance.
 
[quote name='nonrandomhero']is there something im missing here??

butane is a gas, under pressure, it will turn to a liquid state, but upon depressurization, it becomes extremely cold and returnes to its gas state....[/QUOTE]

He probably just meant lighter fluid.
 
[quote name='masterofdarkness']Well I was thinking we could do a little bit of tampering with the drive, but i dunno..Do you think there is a way(besides shitty microsoft) to get it fixed. Do you think it's the 360 or the disk drive? Because all that happens is that it reads the disc as a dvd instead of a 360 games, sometimes it'll read it as a game but that 1/20 chance.[/quote]

hmm....Im not really sure. Try a Local electronic repair shop. or google 360 repair. Microsoft has feelings too!
---------------------
:twoguns: :drool: :hot:
 
[quote name='A Happy Panda']He probably just meant lighter fluid.[/quote]

Put lighter fluid on you 360...thats a good way to Prison. they'll prolly think your a PS3 fanboy making an IED to blow up MS. I'd say just send it in. no touchy!

:twoguns: :drool: :hot:
 
[quote name='MemphisGun']Your outta luck man. you break the sticker, thats system tampering. The reason you cant send it back is you #1 voided your warrnty and #2 people can copy games. Which is breaking the law. My friend copies all of his games off sites, tahts what all the ppl on the leaderboards top-tewenty do. Its a unfair rule to people who are loyal to the 360, but as they say "leave it to the professionals."[/QUOTE]

We tend to take it in the shorts for the meddling of a few. I truly don't get the HDD price thing, though. (If I hadn't had coupons and gift-cards, I wouldn't have gotten the upgrade to 120GB).

I mean, Sony lets us update our HDD ourselves.. why can't MS? (Having two consoles with larger hard drives than my laptop is kind of amazing... heh)

W/R/T the open console issue... I think the two-edged sword of "tampering" plays havoc with a sense of console loyalty (for geeks anyway). Some people don't truly feel it's "theirs" until they change to all blue LED's and a custom painted box. :)
 
I opened my system before they extended the warranty. I removed the heatsink/CPU and added arctic silver, which still didnt fix the problem. They extended the warranty a couple days later so I called and sent mine in. They send me back a replacement system with no problems at all. Maybe I got lucky.
 
[quote name='masterofdarkness']Well I was thinking we could do a little bit of tampering with the drive, but i dunno..Do you think there is a way(besides shitty microsoft) to get it fixed. Do you think it's the 360 or the disk drive? Because all that happens is that it reads the disc as a dvd instead of a 360 games, sometimes it'll read it as a game but that 1/20 chance.[/quote]

Whenever I have problems with my systems, I try to break it down or simplify it. Firstly, you gotta figure out if its software or hardware. When the game boots up and shows DVD, what happens when you try to launch it? Have you tried other media discs? What happens with those? Have you tried to clean the lens, etc. Good luck man, I have a launch system that freezes on me every play session - seems like I'll get the RRoD sometime soon anyways.

-Dr. Ugly
 
Well whoever wants to hear my update.. They say they are fixing it or some bullshit, or working on it..I have no idea... It's been there for 3-4 days and they haven't sent it back, maybe I got lucky?
@drugly
Every other media disk worked,we cleaned the lenses 2 ways(a radioshack lenses cleaner, and wiping it with lense cleaner xD)
Good Luck man :)
@flizmo
how the hell did you get away with it?
 
Did anybody ever get the story on how this will impact the extended warranty through MS? I bought 2 extra years and am wondering where the fuck my money is going now....
 
They say that the extended warranty we bought covers all defects (i.e Hard Drive or Disc Drive) and not just the 3 red rings of light. Weak, I know, but your only alternative is to request a pro-rated refund which isn't worth the hassle IMHO.
 
[quote name='mick16']They say that the extended warranty we bought covers all defects (i.e Hard Drive or Disc Drive) and not just the 3 red rings of light. Weak, I know, but your only alternative is to request a pro-rated refund which isn't worth the hassle IMHO.[/quote]
You are correct there...:bouncy:
 
So I emailed MS about this extended warranty question, and I'm kind of frustrated with their response. All indications are that you guys are correct.

Here's my email that I sent to support after I got one message that was absolutely no help.
Hi Lloyd,

I have followed your instructions to the letter and associated my Xbox 360 with my Windows Live Account. My serial number is {removed}. My service contract number is {removed}.

I'm sure that I'm not the only person who has purchased an extended warranty for their Xbox 360. There should be a clear statement indicating how your recent warranty extension to 3 years for a general hardware failure (indicated by three flashing red lights) impacts your customers who have already purchased a 3-year warranty. However, it is not clear to me what benefit I will be receiving from this warranty now that your warranty policy has changed.

I request a clear statement of policy telling me what my $50 has purchased for me. In other words, what is my warranty versus the warranty offered on another Xbox 360 purchased on the same day without the Microsoft extended warranty? For example, do I have coverage of a general hardware failure into my 4th and 5th years now, since the standard warranty included with the device covers these items in the 2nd and 3rd year now?

{my name}
{my phone #}
{my email}
Click to expand...

I'll let you know in this thread if I get a response from the belly of the beast.
 
Here's the news, my mom checked our phone message and my 360 was sent out after (about a week in that place) Then my dad called 1-800-4MY-XBOX adn they said it was repaired and fixed, bullshit or truth?
 
why would they send it back if they didn't fix it? i never called them to track my repair i just went online to do it.
 
[quote name='masterofdarkness']fuck yea! I got a new fucking 360 with a 1 month card, i dunno about the heat sync but holy shit man! W00t Thank you God![/quote]

how can u tell if its a refurb or new?
 
Wouldn't it be all dirty and stuff, mines like a perfect.. and when i got it, the sensor thing(near the memory cards) had adheasive on it, so it was never taken off... I don't care anyway i paid 30$ for the 360
 
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