Please see below for more information about the following portions of the program:
- Reward Zone® program Credit Card and Reward Zone® program MasterCard®
- Premier Silver
- Gamers Club
Become a Member
The Best Buy® Reward Zone® program membership is open to individual U.S.50 and Puerto Rico residents at least 13 years of age (18 or 19 years of age for the Reward Zone program Credit Card and the Reward Zone® program MasterCard®), who provide and maintain a valid e-mail address. Resellers may not participate in the Reward Zone program. Communications about the program, including any changes, will be communicated by e-mail or on MyRewardZone.com. By joining the program, you represent that you are at least 13 years of age or older (18 or 19 years of age for Reward Zone program Credit Card and Reward Zone® program MasterCard®), and by using this program you agree that you have read and agree to these Program Rules. You specifically agree to provide and maintain a valid e-mail address and to keep Best Buy informed of any changes to your e-mail address. If you are between 13 and the age of majority (18 or 19 years old, depending on which jurisdiction you reside in), you agree that you have obtained permission from your parent or legal guardian to be a member of the program. Your membership is nontransferable and is subject to present and future program rules. Your membership is valid only at participating Best Buy® retail store locations and at BestBuy.com®. You begin to get points when you activate your account at MyRewardZone.com/activate. You agree to receive operational communications about the program, as well as optional advertising and marketing material from Best Buy.
Best Buy may, at any time, terminate or modify the Reward Zone program by posting the modified rules on MyRewardZone.com
Reward Zone Points
As a member of the Reward Zone program you will receive 1 base point per $1 spent on qualifying purchases (see "Non-Qualifying Purchases" below) when you use your Reward Zone program membership for purchases made at Best Buy stores or BestBuy.com. To get points for purchases at BestBuy.com, you must add your Reward Zone member number to your BestBuy.com account; this can be accomplished at BestBuy.com/linkrz. Setting up a BestBuy.com account is a separate process from activating your Reward Zone membership at MyRewardZone.com/activate.
Points will post to your Reward Zone account approximately 35 days from purchase date, delivery date or shipment date. Points are based on dollars spent on qualifying purchases. If an item is returned, points will be deducted from your Reward Zone membership equal to the amount of points awarded for the applicable amount of that purchase. Points will be awarded to only one Reward Zone membership per transaction. Membership cards, points and reward certificates have no cash value. You cannot give or transfer your membership card, membership benefits, points or reward certificates to anyone else, except to the extent that Best Buy may permit you to transfer points, as specified on MyRewardZone.com. Other restrictions or exclusions may apply.
Bonus points are awarded in addition to base points.
If you make a qualifying purchase and did not provide your Reward Zone member number at the time of purchase, you may request points within 180 days of purchase by signing in at
www.MyRewardZone.com and selecting the Report Missing Purchase link, or by calling 1-888-BEST BUY (1-888-237-8289). You must have your receipt.
From time-to-time, Best Buy may test new products, services or promotions. Some tests may also have implications for Reward Zone members that may vary from the rules as stated here. When a different set of policies or rules applies, we will communicate that at the time of the applicable test.
Get Rewards
For every 250 Reward Zone points you receive, you will be eligible to receive a $5 reward certificate. Reward certificates are coupons for discounts off future purchases at participating Best Buy retail store locations or at BestBuy.com, and may only be redeemed for a discount off purchase amounts equal to or greater than the sum of the reward certificate(s) presented for redemption, excluding "Non-Qualifying Redemptions" (see below). Reward certificates are not transferable and may only be used by the member to whom issued. Reward certificates will be available to print at MyRewardZone.com or accessed via the Reward Zone mobile app approximately 3-5 days after reaching the reward certificate issuance level chosen. Reward certificates may be used in conjunction with most other discounts or offers toward the purchase of products, not to exceed the purchase amount. Unless noted otherwise on the reward certificate, each reward certificate will expire 90 days from the issuance date or 180 days for Premier Silver members. Reward certificates have no cash value and no change will be given for reward certificate redemption. Reward certificates may be used only once. Reward certificates expire at 11:59 pm Central Time on the expiration date shown on the reward certificate.
Non-Qualifying Purchases
The following items are considered non-qualifying purchases for which points will not be awarded: purchases/rentals at rent-to-own locations inside Best Buy stores, instant rebates and the value of mail-in rebates on purchases, Pre-orders at the time of deposit (the points will be awarded at the time of final payment or at the time you pick up the product), purchases made for resale, purchases paid with a reward certificate or Best Buy Gift Card, or Magnolia Gift Card, Miele appliances bought in AZ, CA, or NV, sales tax, jurisdictional fees, service charges, certain Best Buy for Business or commercial purchases, recycling fees, other excluded charges, and certain items that are excluded in particular promotions. Best Buy entities such as Best Buy Express and Geek Squad® participate in awarding points in a more limited way (see each of those entities for details; Geek Squad services purchased in store are awarded points; Geek Squad services purchased in home are not).
Reward Zone program points are awarded upon purchase of Best Buy Gift Cards and Magnolia Gift Cards, but not on redemption. Best Buy Gift Card purchases are excluded from all bonus point promotions.
Non-Qualifying Redemptions
The following items are considered non-qualifying redemptions for which reward certificates may not be redeemed: purchases at any Pacific Sales store-within-a-store, purchases/rentals at rent-to-own locations inside Best Buy stores, prior purchases, purchase of Best Buy or Magnolia Gift Cards, purchases made for resale, payment on any Best Buy Credit Card or Reward Zone program Credit Card, Miele products sales tax, jurisdictional fees, shipping charges, service charges, recycling fees and discounted Best Buy for Business or commercial purchases. Other exclusions may apply.
Program Annualization
At the beginning of every calendar year, the points in your account (except for Reward Zone Gamers Club Unlocked members and Premier Silver members) will be issued as reward certificates down to the $5 level and any remaining points balance will be forfeited. You will begin receiving points for the new calendar year on January 1. For example, if you have 300 points, you will receive a $5 reward certificate (250 points) and you will forfeit 50 points.
Membership Expiration, Cancellation and Termination
Members (excluding Premier Silver members) who have no qualifying point activity during any continuous 12-month period, will automatically have their membership expire on the last day of the 12th month of membership inactivity and that membership will be inactivated.
Memberships may be canceled at any time by notifying Member Services by e-mail or phone. Cancellation may take from 6 to 8 weeks to finalize. Upon cancellation your membership will be inactivated.
If your membership expires, is canceled or otherwise inactivated, you will receive reward certificates down to the $5 level. Any remaining points will be forfeited. For example, if you have 300 points, you will receive a $5 reward certificate (250 points) and you will forfeit 50 points.
In situations involving errors or misuse of the program, we specifically reserve the right to freeze related accounts and stop future redemption of reward certificates issued from those accounts. Best Buy reserves the right to terminate your membership for any reason or no reason and at its sole discretion.
If at any time your point balance becomes negative, we may immediately cancel or reverse any or all outstanding points and reward certificates issued from your account. We may also terminate your Reward Zone program account.
Resellers
Resellers are specifically excluded from the program. If you purchase items for resale, we reserve the right not to award points, to deduct improperly awarded points, to invalidate improperly issued reward certificates issued from such accounts, as well as to terminate the membership and decline to permit anyone we believe is associated with the resale activity, or the account, to enroll in any Best Buy loyalty or other program, if we so desire. We have sole discretion over whether to deem any purchase a "purchase for resale".
Best Buy Employee Terms
Specific terms, exclusions and applicability for Reward Zone program membership may be found through internal resources.
Member Communications
You may view your membership activity online at MyRewardZone.com. For information about your membership, contact Member Services with your member number.
You can contact us by mail at:
Best Buy Reward Zone Program
P.O. Box 949
Minneapolis, MN 55440-0949
By e-mail, contact us at
[email protected]
By phone, call toll free:
1-888-BEST BUY (1-888-237-8289) and select the Reward Zone program option.
General Program Information
The Reward Zone program is brought to you by Best Buy Stores L.P. ("Best Buy"). BEST BUY, the BEST BUY logo, the tag design, BESTBUY.COM, REWARD ZONE, and other logos and taglines are the intellectual property of BBY Solutions, Inc., licensed to Best Buy Stores L.P. and others under controlled conditions. Program Rules are void where and to the extent prohibited by law. Taxes may apply where required by law.
You agree that if you have a dispute with Best Buy about the program, you will try to resolve the dispute through negotiation with Best Buy. If agreement cannot be reached after negotiation, you agree to seek resolution through binding arbitration.
Privacy Policy
The information you provide as a member of the Reward Zone program will be handled according to the Best Buy Privacy Policy. If you are interested in learning more about the Best Buy privacy practices, please contact Best Buy at 1-888-BEST BUY (1-888-237-8289) or visit BestBuy.com.
Reward Zone Credit Card and Reward Zone MasterCard
Reward Zone Credit Card cardholders and Reward Zone MasterCard cardmembers will receive 1 additional bonus point for every $1 spent on qualifying purchases at Best Buy stores or BestBuy.com using their standard revolving credit line (regular financing). "No Interest" plan (extended financing) purchases do not qualify for bonus points.
Reward Zone MasterCard cardmembers also receive 1 bonus point for every $2 of qualifying Net Purchases outside Best Buy when using the Reward Zone MasterCard card. In addition, certain limited-time promotions may be offered for Net Purchases outside Best Buy that may enable members to receive additional bonus points. Bonus points will not be multiplied.
Net Purchase means any purchase of goods or services on the Reward Zone Credit Card or the Reward Zone MasterCard, excluding: 1) refunds, returns and/or unauthorized transactions; 2) cash advances; 3) any transaction that is equivalent to a cash transaction, such as, but not limited to, the purchase of wire transfers, money orders, bets, lottery tickets or casino gaming chips; 4) taxes and delivery charges; or 5) any annual fee or other fees paid on these cards.
Premier Silver
A Reward Zone program member qualifies for Premier Silver status approximately 35 days after the member spends a total of $2500 on qualifying purchases (see Non-Qualifying Purchases above) at Best Buy stores or BestBuy.com during a single calendar year. A Reward Zone program MasterCard cardmember qualifies for Premier Silver status approximately 35 days after the member spends $2500 on qualifying purchases (see Non-Qualifying Purchases above) inside or outside Best Buy during a single calendar year. Any return that makes total qualifying purchases less than $2500 may void Premier Silver qualification. Best Buy may choose to confer the Premier Silver status upon others based on certain purchase behaviors or other nondiscriminatory criteria (dates and benefits may vary for people who are invited to join). If you qualify for Premier Silver status or if you are invited to join, we will notify you.
Except for Premier Silver benefits described at MyRewardZone.com/PremierSilver, Premier Silver members are subject to the same Program Rules that apply to Reward Zone program members.
Your status as a Premier Silver member will begin when you qualify, will continue through the end of the following calendar year and will end on the last day of the following February. In any subsequent year, a Premier Silver member requalifies for Premier Silver status when the member spends a total $2500 on qualifying purchases at Best Buy stores or at Bestbuy.com during that calendar year.
If a member does not requalify for Premier Silver status in the second or subsequent year, Premier Silver status will expire at the end of February in the third or subsequent calendar year and the member's Reward Zone program Premier Silver membership will revert to a standard Reward Zone program membership. (See chart below for example.) See Membership Expiration, Cancellation and Termination above for details about what happens when a standard Reward Zone program member does not have any qualifying point activity in a single calendar year.
Year of becoming Premier Silver member
Time period during which you are a Premier Silver member and may requalify for Premier Silver status
Date upon which Premier Silver benefits end, and standard Reward Zone program benefits resume if requalification does not occur
Calendar Year 1 (Jan-Dec) Calendar Year 2 (Jan-Dec) Through the end of February in Calendar Year 3
Reward Zone program members with Premier Silver status will receive ¼ bonus point per $1 spent on qualifying purchases at Best Buy or on BestBuy.com when they identify themselves as a Premier Silver member. Reward Zone Credit card cardmembers with Premier Silver status will receive an additional ¼ bonus point per $1 spent on qualifying purchases at Best Buy or on BestBuy.com when they use their Reward Zone program Credit Card and use their standard revolving credit line (regular financing). (Please note that bonus points will not be multiplied.)
We reserve the right to modify or terminate the Reward Zone program, Premier Silver status or its benefits at any time without notice. Reward Zone benefits, including Premier Silver benefits, may not be exchanged for cash value. If we materially modify the Premier Silver status qualification, we will notify you by e-mail and at MyRewardZone.com
PremierSilver. Details of Premier Silver status (including full details about benefits) are available at MyRewardZone.com/PremierSilver.
