I can sympathize with this. One day I was moving my 360, and realized I'd left a game in there. Not wanting to hook everything up at once, I just connected the power and hit 'eject', and nearly had a goddamn heart attack when the four red lights started flashing. I managed to remember something about it being only three red lights being general hardware failure, and I was right, but I can definitely see people not thinking of this immediately and bitching at MS.