Official Amazon Trade-In FAQ 4.0 - READ 1st POST

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

[quote name='Indigo_Streetlight']I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes.[/QUOTE]

Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:
-- BlueLobstah
-- CheapAssGamer
THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about NORAM smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.

Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games
Click to expand...
Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Click to expand...
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
Click to expand...
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GENERAL FAQ (Updated 06/07/2011)
Can I post a question on this thread?
  • Only if you can't find the answer from below. :lol: And please let me know if it needs to be added to FAQ.
Can I edit this FAQ? (updated 6/7/11)
  • You bet! Up top there is a section for notable TIVs - feel free to add anything in there (and if you can remember, clean up after yourself in a few days when the TIV has undoubtedly dropped). You can edit the FAQ too, please just make sure it's useful and well formatted! Thanks!
Since when did Amazon start doing trades?
  • The program began in 2009 and is handled by a third party merchant, NorAm International.
What kind of shipping does Amazon provide us?
  • Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.
Do I have to provide my own box or envelope?
  • Yes.
Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
  • Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.
Can I put separate trades in to a single box? (updated 6/7/11)
  • Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.
Can I send in sealed games?
  • Yes. They won't reject games that still have the original shrink wrap.
Can I add Delivery Confirmation and Insurance to my shipment?
  • UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.
I don't trust UPS ground. Can I pay for postage myself? What's the address?
  • Yes. You're more than welcome to do so. The address is:
    NorAm International
    22 Hampshire Dr
    Hudson, NH 03051
    (This is also an option when submitting your trades)
When do I have to send my games once I have submitted my trade order?
  • You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv. Send on time for the best chance at success!
Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip?
  • Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.
How long does the whole trade-in process usually take?
  • From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.
How long does the "processing" status usually take? (Updated 6/8/11)
  • Usually a day or with little delay at all, but the longest reported days so far is 4.
My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
  • People have received credit on a Saturday.
I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
  • While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

    It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.
I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
  • The current wisdom is "probably not" - it's pretty YMMV but NorAm seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can!
My game is really beat up, what are the chances they’ll accept it?
  • This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.
My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
  • It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!
My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
  • It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.
I have a game from a limited edition bundle, will they accept it?
  • If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.
The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
  • This is YMMV, but probably not. The UPC is all powerful within the walls of NorAm.
I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
  • Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.
Can I trade in multiple copies of the same game?
  • Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.
How many multiple copies of the same game can I trade-in (updated 1/11/11)?
  • Maximum of 2 copies within 3 a month period.
I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
  • Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).
Will the Trade-in of the Day TIV stay for 24 hours?
  • It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.
So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
  • Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.
Wow, these TIVs suck (updated 3/9/11)!
  • Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/gamestaq/ebay/whatever. Also, not a question.
What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
  • The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
    LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.
Can I edit a submitted trade?
  • Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.
Can I use my credit on items that are not video game-related?
  • Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.
Can I use my credit on items sold by third-party merchants on Amazon?
  • According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.
Strategy guides? I can trade in game/strategy guides? Whaaaaa?
  • Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)
I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
  • The truth is that NORAM can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!
What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
  • We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
    • Good Condition eligibility (games):
    • - The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
      - Game still plays perfectly
      - Disc may have light scratches and other elements may have minor damage
      - Item may have been personalized (marked or identified)
      Click to expand...

      [*]Acceptable eligibility (games):
      - Game still plays perfectly
      - Item may have been personalized (marked or identified)
      - Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC
      Click to expand...

      [*]Note that a game will almost certainly not be accepted if it meets any of these conditions:
      - Game does not play perfectly
      - Disc is cracked
      - Marked Not for Resale (or is otherwise marked not for sale)
      Click to expand...
    Consoles/accessories have some slightly different criteria, but the idea is the same.
Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
  • Yes, that just happened.

    Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.
Who is AFS? (updated 6/9/11)
  • Not sure yet, but that's the name on the trade-in shipping labels now instead of NORAM. May just be NORAM with a different name. This will be updated as we learn more.
Post away!
 
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[quote name='io']I kind of forgot about mine and just got it back today. There is an obvious 1/2 inch crack in the center plastic that extends into the metallic part of the disc (but not the data portion). Clearly this was not there when I sent it in. As I suspected, this particular game was in one of the "tighter" Wii cases where you really have to be careful removing the game from the center spindle.

I suspect the person at NorAm just ripped the disc out as I have occasionally seen Gamestop and Best Buy trade-in people do. The crack almost for sure happened at that point. It seems there is a little epidemic of this, so I assume that it is probably the same person who cracked all our discs. You'd think a big video game trade-in processor like NorAm would train people to depress the center spindle to release discs. They so thoughtfully placed a sticker with an arrow pointing right to the crack. Too bad they caused the damn thing in the first place!

Anyway, I just sent an email to Amazon right now and I had better get full credit for it. I had this happen before (over a year ago) but it was a much smaller crack that to be honest I might have missed. At that time, all I asked for was the difference in price between when I originally sent it and when I got it back. This time I asked for the whole amount as they essentially destroyed it.[/QUOTE]
This is why I inspect the games I send even if they were sealed, because if the center is tight I work it a bit to make sure it's loose (that's what she said!).
 
[quote name='MillerTime2523']Cool, traded in my mint FIFA 11 for $20 a few weeks ago and it got denied, TIV is $8 now. Will definitely not be trading in to Amazon again.[/QUOTE]

What was the reason? They turned down my copy of Black Ops a few weeks ago and when I got it back, the box and disc was beat to hell.
 
[quote name='Doomtime']What was the reason? They turned down my copy of Black Ops a few weeks ago and when I got it back, the box and disc was beat to hell.[/QUOTE]

Call amazon and complain. Tell them that they damaged your game and you want the credit. It is not the same game you sent in. Don't take no for an answer.
 
[quote name='MillerTime2523']Cool, traded in my mint FIFA 11 for $20 a few weeks ago and it got denied, TIV is $8 now. Will definitely not be trading in to Amazon again.[/QUOTE]

Do you think they sent your exact copy back? When they sent the damaged back to me it was not the game I sent in.
 
[quote name='vivafriend5']It is ridiculous with this tomfoolery by NorAM. They have been downgrading TIV credit without cause, randomly rejecting, and smashing said rejections before returning them. Not to mention, NorAM reseals the stuff and then sells it as new through storefronts such as pieceofmindmedia on eBay and expressmedia on Amazon.[/QUOTE]

They sent me back a game with a case cracked off on the end. It was in a box with another game. no way it was damaged in shipment. I still think they are running a scam. The take your nice copy and switch it with a damaged one and send it back. I actually marked my last disc i sent in. It 'was' sent back and the mark was not on the disc. I called amazon and complained big time. They said there is nothing they can due about it.
 
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[quote name='BegFourMercy']They sent me back a game with a case cracked off on the end. It was in a box with another game. no way it was damaged in shipment. I still think they are running a scam. The take you nice copy and switch it with a damaged one and send it back. I actually marked my last disc i sent in. It 'was' sent back and the mark was not on the disc. I called amazon and complained big time. They said there is nothing they can due about it.[/QUOTE]

We had a little epidemic of "stomped" cases back in Dec/Jan last year but this is the first I've heard of it since then. It was the same thing - I had one game out of 5 or 6 come back with a completely crushed case. The disc was still perfectly mint, but it looked like someone had stepped on the case near the top of the spine. Why they did 1 of the 4 or 5 and 1 that wasn't worth all that much didn't make any sense - which is why, at the time, I didn't come to the conclusion that it was part of a scam or anything intentional. But it sure as hell was a sign of carelessness if they actually broke a case that badly. And then to reject it for that reason is pretty shady since it clearly happened on their end.

FWIW, Amazon gave me the full credit for the cracked game I got back yesterday. Or at least I supposedly have a promo credit to use - haven't tried it out yet.
 
i got lucky and my $40 for gears 3 was accepted a couple days ago :D

i might try to get Ico/Sotc at best buy for $15, locked it in at $25, might as well try.
 
[quote name='Doomtime']What was the reason? They turned down my copy of Black Ops a few weeks ago and when I got it back, the box and disc was beat to hell.[/QUOTE]

After thoroughly checking your item, it was rejected due to the following reasons:

  • Disc cracked

[quote name='BegFourMercy']Do you think they sent your exact copy back? When they sent the damaged back to me it was not the game I sent in.[/QUOTE]
There's absolutely no way the disc was cracked. I checked it before I sent it in since I didn't want to deal with something like this, and it was in great condition. It just got denied and is in route back to me, so we'll see if that's the case.

Overall, very disappointed with this.
 
So, I contacted customer support about my game that came back cracked. Not only di she give me the 9.25 in promo credit, but she when I went to check it, she advisement doubled it to 8.50! I think the crack is small enough gamestop will take it, so I'm taking it there along with Alan wake
 
I trust them as far as I can throw them.

Anytime I mail out an item, whether eBay or trade in to amazon BB or anyone else I snap a photo of both the disc and the case with a 3x5 card with my initials and the date. Takes 2 seconds and has saved lots of headaches.
 
well, add me to the cracked disc list. First, bad experience with Amazon trading and last time for a while especially since best buy is handling trade ins much better. The bad part I sent one a 6 game package, hopefully I get some credit for those.

The funny part is I got UPS store to pack it for me at the store, made sure they checked everything. I am using that as back up to my email.
 
I'm telling you - they must have some new employee in the warehouse there who doesn't know how to take games out of cases. There have been too many incidents in such a short time for it to all be a coincidence or us not realizing our games are cracked. I'm assuming these are all Wii/360 games. It seems blu-rays are a little tougher and in addition to being more scratch resistent they are also a little more flexible and less prone to cracking.
 
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What's going on with these trade-in prices?

Resistance 3 - up to $0.80
Dark Souls :ps3: - up to $0.75
Dead Island :ps3: - up to $1.00

:cold:

How did they sink that low that quickly?

update:
The next day, Dark Souls ($13.25) and Dead Island ($10.25) are back up from under $1. Resistance 3 is still at 80 cents.
 
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[quote name='LouieT']What's going on with these trade-in prices?

Resistance 3 - up to $0.80
Dark Souls :ps3: - up to $0.75
Dead Island :ps3: - up to $1.00

:cold:

How did they sink that low that quickly?[/QUOTE]


Thats hillarious. I've been trading with amazon for a year, but lately they have lost my business. I hate gamestop, but for the past month they have beat Amazon in every trade in I've done with the bonus 30-50% they have been offering. Got $32.XX for dead island and at the time amazon was ofering $11
 
[quote name='MillerTime2523']After thoroughly checking your item, it was rejected due to the following reasons:

  • Disc cracked


There's absolutely no way the disc was cracked. I checked it before I sent it in since I didn't want to deal with something like this, and it was in great condition. It just got denied and is in route back to me, so we'll see if that's the case.

Overall, very disappointed with this.[/QUOTE]
Add me to the list of people that had a game returned due to a cracked disk. It wasn't cracked when I sent it in.

I'll be contacting Amazon when I receive the game.
 
I guess I'm just lucky with these things. I sent in two trade-in packages recently, one a small one with 5 items, another with I think 49 items. I was also conservative in my condition selections, as some did have wear or really scratched discs so I marked "acceptable."

For things that have been downgraded from "Like New" in the past (DVD), they upgraded them. For my Wind Waker which was scratched to all hell (I bought it used years ago), they upgraded it.

All in all I ended up with a severely altered list in terms of values but every single item that was adjusted was improved. About $11 extra on my end.

I used the credit already to cover my Old Republic Collector's Edition pre-order, and I think I've gotten rid of just about everything I could (that I no longer want) this year with these trade-ins.

However, I feel somewhat bad because, like some of the people here, my brother got screwed on just a single item (L.A. Noire). He sent it in, great condition, then they send it back saying the disc was cracked.

I've really had no issues with the service (and I've sent at least 500 things in this year), so naturally I feel like it's been too good to me when there are people out there experiencing negative results.
 
I also had a ton of games accepted with no issues. Knock on wood. They even accepted a couple PS3 games with light scratches on them, something I've been denied for a few times in the past. I think Io's conclusion is probably right. It probably depends on who is doing the inspections whether they crack your disc or deny it for some reason. Pretty sure that is a problem they would fix pretty quickly cause amazon would inquire about the rash of cracked discs.
 
Is there something I should know about Rock Band 3? I sent mine in a few weeks ago because it was up at $17-18, and only 3rd party sellers have it and it's going for $40+. What's the deal?

More importantly, purchased Lego Star Wars 3 today for $11 on Amazon Warehouse. Should have it by Friday, and I'll have until Wednesday to play it with my wife. Trade locked in today at $16. Not a killer flip, but every few bucks counts
 
[quote name='myl0r']Is there something I should know about Rock Band 3? I sent mine in a few weeks ago because it was up at $17-18, and only 3rd party sellers have it and it's going for $40+. What's the deal?[/QUOTE]

I just think it's the latest one, considered to be the best but I don't think it's rare... GameStop sells them for 17.99 used.
 
i just got credited for three different shipments. what a relief! However, I got the cracked disc back, and I agree with io. The disc cracked has to be from ripping the game from the case and not pressing the push button in the center. Maybe with the large complaints, someone showed the newbie how to properly remove video games from cases.

The game is still playable, so I'll hand if off the to the not so well lit Gamestop in my area. Time to send Amazon my email.
 
Do you think Amazon would take my Nintendo Ds Lite for Good, if it didn't have anything but the console with a 2 small chips on the top and my Pokemon White without any manuals or anything for Good also?

The Ds for Acceptable is only 15 dollars!!! Also, who thinks they should be able to bargain a price in between, not a set price?
 
[quote name='roadran422']Do you think Amazon would take my Nintendo Ds Lite for Good, if it didn't have anything but the console with a 2 small chips on the top and my Pokemon White without any manuals or anything for Good also?

The Ds for Acceptable is only 15 dollars!!! Also, who thinks they should be able to bargain a price in between, not a set price?[/QUOTE]

It doesn't sound like your merchandise meets the criteria for "good".
 
Here is an odd one. I got an unexpected package yesterday. It contained 4 games from a rejected Amazon trade-in. There were a total of 33 games on the inventory list, and I got Mario Kart Double Dash (wrong UPC), 360 CoD MW2, Fallout New Vegas, and Black Ops (all w/ cracked spindle edges). Anyone here named 'Olin' trade this stuff in? There were a bunch of good games on the list... and an FBI Career Guide.

I just emailed Amazon. Wonder what they'll do about it.
 
[quote name='cheapfrag']I just think it's the latest one, considered to be the best but I don't think it's rare... GameStop sells them for 17.99 used.[/QUOTE]

Temporary supply shortage. Madcatz is rereleasing the game and keyboard next month.
 
I'm about to trade in my old 40GB PS3. Does anyone know if I need to include the controller with it. I can't see anything on the Amazon site that mentions it.

I'd hate to give up the controller!
 
[quote name='Jagg']I'm about to trade in my old 40GB PS3. Does anyone know if I need to include the controller with it. I can't see anything on the Amazon site that mentions it.

I'd hate to give up the controller![/QUOTE]

You need everything. Heck they returned my star wars limited edition psp because it didn't have the game with it :/
 
I sent in my DS I bought at gamestop used a couple years ago. TIV was $42 but I didn't have the box, just figured I'd try since I don't use it anymore. It got rejected so hopefully it'll get sent back not broken. About to send in Dead Island for $30 though (bought it for $29(
 
[quote name='evanwink']Here is an odd one. I got an unexpected package yesterday. It contained 4 games from a rejected Amazon trade-in. There were a total of 33 games on the inventory list, and I got Mario Kart Double Dash (wrong UPC), 360 CoD MW2, Fallout New Vegas, and Black Ops (all w/ cracked spindle edges). Anyone here named 'Olin' trade this stuff in? There were a bunch of good games on the list... and an FBI Career Guide.

I just emailed Amazon. Wonder what they'll do about it.[/QUOTE]

Wait, so you are saying you got someone else's rejected trade-ins? That is pretty bad on NorAm's part :lol:.
 
[quote name='io']Wait, so you are saying you got someone else's rejected trade-ins? That is pretty bad on NorAm's part :lol:.[/QUOTE]

Yep, that's right. I emailed amazon with the trade-in ID number from the slip, and they want me to send a number off the package so they can find it, then they'll give me a label to print so I can drop off the package somewhere. I find it very odd that they can't find the package w/out that number. I figured they'd just tell me to put it back in the package and someone would stop by for it. I'm kind of annoyed with even the small hassle of dropping it off, but Amazon has been good to me over the years, so I'll probably do it.
 
[quote name='evanwink']Yep, that's right. I emailed amazon with the trade-in ID number from the slip, and they want me to send a number off the package so they can find it, then they'll give me a label to print so I can drop off the package somewhere. I find it very odd that they can't find the package w/out that number. I figured they'd just tell me to put it back in the package and someone would stop by for it. I'm kind of annoyed with even the small hassle of dropping it off, but Amazon has been good to me over the years, so I'll probably do it.[/QUOTE]

Warehouse deals recently sent me the wrong package (got some nice LED light bulbs), but when I called, they said to just keep it.
 
[quote name='Trance Addix']Warehouse deals recently sent me the wrong package (got some nice LED light bulbs), but when I called, they said to just keep it.[/QUOTE]

Dang, I just bought some LED bulbs from Amazon recently. It is kind of different in this case, since these are someone else's property, really. I dunno, I'd probably be doing 'Olin' (name on the slip) a favor by just hanging onto the games.
 
[quote name='Ryuukishi']Is the trade-in value of Deus Ex: Human Revolution likely to go up after the sale on it ends this week?[/QUOTE]

If I were to bet, I would bet on no. It's been at this same price level for weeks now even when the game sold for 59.99. If anything, I would expect the TIV to remain the same or go down in a couple of weeks due to people who bought this sale, finished the game, and decided to trade it back in.

(But don't sue me if I'm wrong.)
 
[quote name='CaseX']If I were to bet, I would bet on no. It's been at this same price level for weeks now even when the game sold for 59.99. If anything, I would expect the TIV to remain the same or go down in a couple of weeks due to people who bought this sale, finished the game, and decided to trade it back in.

(But don't sue me if I'm wrong.)[/QUOTE]
Thanks. I'll just go ahead and trade it in now. And expect to hear from my lawyer if the TIV goes up next week!
 
[quote name='Ryuukishi']Thanks. I'll just go ahead and trade it in now. And expect to hear from my lawyer if the TIV goes up next week![/QUOTE]

Lol. Unless you really need the credit, you could lock in the TIV and then wait until the last possible day to send it in. That's what I usually do, just in case the TIV goes up in the meanwhile. Sitting on my copy of Rage right now til the end of the week...
 
[quote name='CaseX']Lol. Unless you really need the credit, you could lock in the TIV and then wait until the last possible day to send it in. That's what I usually do, just in case the TIV goes up in the meanwhile. Sitting on my copy of Rage right now til the end of the week...[/QUOTE]
Same here, I've got both Rage and Deus Ex locked in until Monday. I wish Deus Ex' TIV was closer to the $32.40 I'm getting for Rage, but I only paid $35 for DE:HR in the first place, so oh well.

Don't see the point in holding on to either when I've had them for two weeks and barely touched them.
 
How anal are they about systems? I'm getting ready to send out a PS3 in like new condition, but as I was cleaning it, I noticed it has a single 3/4" scratch on top and it's slightly scuffed up at the bottom. Everything else is in excellent condition and I still have all the bags, box, and inserts.
I chose the return if not like new option, but I don't want to go through the trouble of buying a new ps3 to transfer the data only to find out I'm getting the used one back.
 
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