Posted by:
Goozex system on May 28, 2011 - 02:10:43
Buyer reported feedback for the trade:
NEUTRAL (I requested a "Full Package" or "Disc + Manual", but received a "Disc Only") with the following message:
Posted by:
Buyer on May 28, 2011 - 02:10:43
No Manual. Sent a printed copy of the manual.
Beware.
Posted by:
Seller on May 30, 2011 - 13:10:23
did you not get the second manual I sent?
Posted by:
Buyer on May 31, 2011 - 16:21:59
no, i have not received it yet. hence the neutral feedback.
Posted by:
Seller on June 02, 2011 - 18:50:37
I am sending another, I do not know why the other never arrived.
Posted by:
Buyer on June 03, 2011 - 12:15:10
i think im just gonna cancel the trade and send your stuff back
Posted by:
Seller on June 05, 2011 - 11:13:14
but i sent you the stuff, I am working to resolve this, please work with me
Posted by:
Goozex system on June 06, 2011 - 10:25:54
Dispute escalated to Goozex by seller with the following message:
Posted by:
Seller on June 06, 2011 - 10:25:54
Posted by:
Goozex administrator on June 09, 2011 - 11:04:31
Traders: As a reminder, Neutral feedback provides the seller with points for the sale, but they take a -10 feedback score for the failure to provide all contents that were requested. There are no refunds for neutral feedback. With that being said, maybe the seller would like to accept the feedback, and move on. Seller: Please provide us with verification that you shipped a complete manual to resolve this case. Failure to provide us with evidence within 7 days may result in the finalization of the feedback. Buyer: We apologize for the inconvenience here. Please provide us with any status updates on your end. You may write us an email at any time: Traders: When you email
[email protected] please include all pertinent information, including both Goozex user's nicknames and the title of the item traded. Also, if the dispute times out the feedback may temporarily show up on your trading history. Please do not be alarmed as the dispute is not finalized and closed until Goozex manually does so, meaning that feedback is always adjustable by Goozex until finalization. If the dispute times out and you would like to request conclusion, please write
[email protected] outlining all pertinent information.
Posted by:
Buyer on June 09, 2011 - 14:34:50
i just want to cancel the whole trade and send his stuff back.
He said he was sending manual 2-3 weeks ago and then another a week ago.
I don't believe him and just want to cancel the trade please.