Psykodelik
CAGiversary!
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Just finished playing. From update, I was set back to recruit....now I'm 10+ games in and a lil over half to getting sergeant. Later I'll see how many ribbons/badges I got.
While monitoring the stats situation over the weekend we were largely pleased with the results. The vast majority of you were having proper stats registered on the server. That said, as of Monday, we are now seeing some players NOT getting their stats again. A smaller portion for sure, but there's still a problem.
We had meetings with the team here and in San Diego today to discuss the list of issues and data gathered thus far, just to keep the info flowing to the community, here's what we're investigating as hot items:
- Stats Issues -- Some players are *still* experiencing stats not tracking. Some players have also experienced your ranks being "reset" or, at least that's what appears to be happening. In fact, ranks are not being reset but rather, the connection is being lost to the stats DB and thus the game can't validate what rank you really are. So please don't be alarmed. You didn't just lose all your hard fought points and medals. Upon the next clean log-in you should be fine.
Now we know there are other issues out there, and many of you have made some great suggestions but we feel strongly that these primary issues need to be addressed before we start looking at enhancements.
- Join Problems -- Sometimes I swear, getting into a big game in the join list is like a mini-game...and a frustrating mini-game at that. We are well aware of this and have people working on it. There are many times that the game shows that it has open slots but will reject your connection...just to continue to show there ARE free slots. A further problem is that players are informed of the game being full only after a long period to attempting to connect...*weak* (read weak like AWESOM-O)
We're still cranking on these issues and will post another update soon.
We are deploying another server-side update and system restart during a maintenance window of 5am to 7am PDT. on Friday.
This is to further address stats related issues -- surprise, surprise!
I have read a lot of these posts (and on NeoGAF) and I want to let all of you know that, while the posts can get a bit acidic at times, the team and I *COMPLETELY* understand how &#*$@! bad it is to not be able to get your stats. Especially when it works fine for some people and not for others!
Some of you asked in your posts "why didn't they see these issues during test or their Public BETA?"
Good question and the answer is simple...our Public BETA didn't have 14K *simultaneous* players running more than 98,000 games in the first week! These problems are load issues that we encountered post launch.
So...you should always remain skeptical...its the right position for a player/consumer to take. But please know that we are, and will continue to be, focused on supporting Warhawk!
As always, I'll keep everyone updated as to new developments!