[quote name='mykevermin'](edited for brevity)
Good points all around. I have to disagree, at least conceptually, on a few points:
1) if the actual failure rate is 16%, and we accept that it jumps to 59% when you consider 'hardcore' (or 'active' gamers, whatever terminology you use for those who are more immersed in gaming culture than the average buy-a-360-and-just-play-it person), then we're talking about a console whose fragility is frighteningly moreso than even the most ardent skeptics could consider at this point. That gap, IMO, can't simply be explained by gameplay.
2) I'll concede the probability of other contributing factors, because (a) they're a fact of life and (b) they are logical - don't give your 360 room to breathe, it may die faster; leave it on for three weeks in a roe, it may die faster. That said, gamers aren't thick when it comes to contributing factors, and isolated causes of console deaths have been found in the past (NES cartridge slot, Xbox DVD drives, PS2 DVD drive motor/laser). Yet, with the most failure-ridden console in history, people can't really figure out the major reason(s) for the RROD. It could be because, being endemic to the structure of the console, it's totally random when it might happen, or it could be that the causal factors are so numerous that it's incredibly hard to isolate them.
3) I'll still stick by my belief that, even if CAGs play their consoles more (I put maybe 30 minutes to 2 hours a week on each console, except the DS, which gets maybe 4 hours - but, y'know, anecdotes and all that), they get consoles that have the same reliability of those bought by non-CAG consumers. So a random sample of 1000 CAGs, and isolating only those with a 360, we can actually get the first *genuine* 360 failure rate.
4) While I can make the concessions in point #2, I'll make an addition I'm a bit ashamed I didn't make earlier (given what I research). An RROD on a CAGs console is as much of an RROD as a non-CAGs console, so if anything, the CAG results would give an accurate representation of the 360's failure rate. It may be used more, but we shouldn't expect that a console should die/RROD *period*. Is it more likely that it happens when a system has overheating issues? Undoubtedly. At the same time, that is still a console death that is Microsoft's fault, and not the gamers. Right?
I'd still like to see a random sample of CAGs asking:
1) If they have a 360
2) If they have experienced RROD
3) If they have experienced more than one (and how many if so)
4) If they can estimate the lifespan of each console (in months)
5) How many hours they game on the 360 per week, on average[/quote]
All valid considerations. I wonder how many casual players buy a 360, have it go tits up and then just say "

it" never to be counted. I know one gamer who was tapering off consoles back to PC's that just said screw it and never bothered with replacing his.
How the hell do play on your DS that much a week. My wife's DS Lite kills my hands, they literally ache after 10 minutes. The DS is the only thing worse than FPSing with a dual shock for me.