[quote name='Katmandoo22']I went in today, my CC is really poor about price tags on PC games. Many have no tags, some have outdated tags, some have correct tags. I checked the website before going, made a list and hit it. Grabbed about 12 games. Asked a sales associate to check the prices. Many were different than listed (as I expected). Had a stack of 5 games that were all between $3 and $19.99 (before the discount) that I wanted. Took them up to the register and they rang up as the prices in the system. I said these are all under $20 as in the add and they should be 50% off. Sales person said the prices reflect that. I'm thinking, are you an idiot. I tell her these are not after the 50%, these are the prices that they've been for weeks and why would some be discounting, but others still show up $19.99. The system is not taking the discount yet. She says they're already discounted. I say, I don't have time to argue with you on this becuase I've got to be someowhere in 10 minutes. I am going to try again tomorrow if I'm out, but it drives me crazy when I ave to explain something to them that is screwy in the system. I'm not trying to cheat them on this. I know the prices and they are not being discounted automatically which is what leshrac55 said. So be ready for that if you go.[/quote]
You know, it occurred to me that I might run into that when I went up to the register, but she didn't give me any trouble. Just looked at the ad, took a few minutes to figure out how to give me the discount, and then sold them to me.
And yeah, the prices were a complete mess with most stuff having no price or wrong prices on it (there was still a Prey listed for $50, the one I took had no price tag on it), and it seemed like there was no effort whatsoever to get the 50% off sale into their system (maybe they did it just for the ones listed). Theoretically the prices should be online as well, but I think most of them weren't working when I checked. Something you can do is print out the prices for what's listed online and show that the 50% off isn't being applied (Prey just says $2 off online or something, and the ones that actually are 50% off have a little graphic indicating it).
Also, you should explain to them that the games priced in the $10-$19.99 range can't possible be 50% off yet in the sale because the sale only applies to things that are $19.99 and under, meaning that no game can be more than 9.99 in the sale (although given the stupidity of the person you talked to, this may go right over their head). If they give you even more trouble after that, ask to talk to the manager, and if that still doesn't work, tell them to get CC corporate on the phone to explain the ad to them.