jbroush99,
I just got a response to my email and they said the same thing, "It does appear we are now out of the plush promo" and "From time to time EBgames.com will offer special promotional items only available while supplies last". They also changed the item description online (I guess they got a lot of compliants).
If it is "while supplies last", where does it say it on the page? I think it is just a case of Bait & switch. They send you an email saing they shipped your game with the bonus item and never ship the bonus it.
It's all bogus if you asked me.
...and I'm sorry for my rant, like I said earlier I really wanted to get that for my GF for Valentine's Day.