Thought? They are crooks. They stole money from us when we canceled service because we were moved, back in 2001. Then months later they call me and tell us we haven't been paying our bill, and pay up. Note that they managed to call us in our new house, but they never managed to send us one of these bullshit bills. Bills we shouldn't have been getting anyway. I argued with them for hours on the phone, but it was miserable and it was clear they weren't going to back down from their stance, so eventually I just gave in. I suppose I should have hired a lawyer but it was awful and I'm not good at stuff like that. So, yeah, they are f'ing crooks and they'll never see another cent from us ever again.