[quote name='sykotek']The small compensation isn't only for the outage, its also for the leaked personal details and credit card info.
Although I'm not sure the above comments were directed at me, since I mainly wished to know whether the free titles were "actually free" or "PS+ free" I'll address them as if they were even though I don't think I was complaining unreasonably...
As a person who has regularly supported Sony through both physical purchases and through the PlayStation Online Store, I own the majority of these offered titles (all except Dead Nation), so the limited selection of titles is not proper compensation for me. Although it doesn't apply to everyone here, having to cancel my cards and update my info has already cost me both time and money in the short term not to mention having your personal details out there could cost you also in the long term, so why would myself or others who are not satisfied by this paltry offering not be entitled to voice our opinion on this limited selection if we find it to be unsatisfactory?
Be grateful? I'd be grateful if this never happened, but since it did, I don't want to be compensated less than those who only suffered from being offline. The selection sucks to me personally and I can complain because...well, I can and I feel perfectly justified in doing so since its just so damn therapeutic.
Say what you will about the XBox Live outage back in 2008 which was caused by a large surge of new users, people that bought Undertow (which admittedly was terrible) were refunded, so nobody lost out who owned the game. If they previously paid for it, they could just buy whatever else they wanted with the credit instead. ...also, during that time, no one's personal or credit info was stolen via XBox Live being down.
Sony can/should do better than what they've planned thus far.[/QUOTE]
None of my comments were directed at you however, if you use Facebook or make any other purchases on the internet, your information is going to get leaked, again. If you don't want that to happen again, you're going to have to drop off the grid.
Sony's Welcome Back Program is more than most people should have expected and I already own the majority of the games being offered.
I bought Undertow (God why?). I never was compensated. Not sure where you're getting that info.
IMO, what's worse about the XBL outage was that MS knew how many 360s were out there and how many were being sold but they still had a lapse in service?! Piss-poor management there.