[quote name='Lupuri']Ok... here we go.
I have been working retail for about 12 years. Started with Music, went to video games, now work for an electronics retailer. I worked for Babbages for about 3 weeks, before flat out quitting. First and ONLY job I have ever just quit. Why? Upper management was a huge pain in the balls... but thats not my point in this post...
I'm a gamer.. I love games, Still have my Atari, Nintendo, etc... Played competitive FPS online, competitive fighting (tekken tag) games.. I also have a disfunction of not being very boastful, but love shopping down the guys that do boast. Prolly about 50% of the game stores you walk into are ran by overly arrogant elitest gamer. They think they are so bad ass, and so cool along with there other cool elitest penis measuring friends. Talking about how bad ass they are at halo, what system they think is the best. Usually these overly boastful shitbricks litterally smell like shit, havent been laid in years if ever, and have the worst personal hygene of most society. Their stores are NOT being run like a business that is interested in serving customers, and more being run by a bunch of immature premadonnas.
So anyway, what would make a gaming store sucessful? Less

ing dorks hanging around bragging about how big their Wii controller is, more people that are honest and forthright about helping people with what they are looking for and less interested in projecting this 'badass' image of themselves. Its really not to difficult to do what EB and GS does better... its all about the personality that you bring into it. I wish I had a game store I actually appreciated outside of get something cheap and get out. With franchised chains, you definitely have a nitch that you can slip into with more customer satisfaction and appeal to true gamers. GL![/QUOTE]
I agree. For some reason, customer service in the electronic's industry has been spiraling down and it has been a given that gamers don't deserve the same respect or customer service as someone buying a fridge.
They are told to push pre-sales and subscriptions no matter what. I could tell them I only have a Nintendo 64 and they will try to presale me GTA IV. Doesn't make much sense.
At my current job, we push customer service extremely hard and when I go to other stores I just have an overall lack of experience and lack of even achknolwding my existence.
How are they going to get my dollar if they can't even say hi or look at me?