Well I emailed Sears CS today in regards to my order just sitting in "shipping information received" status, and got this reply from them:
Dear Mr. ,
Thank you for contacting Sears.com re#XXXXXXXXXX.
We understand your concerns regarding the shipment status of your order.
Despite appearances, your merchandise is currently in transit to a UPS
Hub location in [Utah (V613F0)]. Once your merchandise has arrived at
this Hub location, the package will be scanned by UPS and tracking
information will become available online through
www.ups.com. Please
allow 5-7 business days from your order date for tracking information to
become available for UPS ground shipped items. We would like to assure
you that your shipment is not delayed and is scheduled to be delivered
within the timeframe indicated on
www.sears.com when your order was
placed. Typically this is 7-10 business days for UPS ground shipped
merchandise.
We would like to assure you that your shipment is not delayed and is
scheduled to be delivered within the timeframe indicated on
www.sears.com when your order was placed.
We appreciate your patience in regards to this matter and thank you for
choosing Sears to meet your shopping needs. As soon as your merchandise
arrives at the UPS Hub you will be able to visit
www.ups.com and track
your shipments progress.